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Allows for reduction of common/repeated information Improved CMUSER Interface Addresses two types of users: Users with one phone/line and Users with multiple phones/lines Through a single interface can manage multiple devices Endpoint Enhancements Call History Filter BLF for Call List Pause in Speed Dials Forward Call via Call History, Speed Dial, BLF Speed Dial, Redial Jabber 9.0 Enhancements Client support for Windows, MAC, iPad/iPhone, and some Android models Jabber Cloud (SaaS) Sales of UC Endpoints As of April 2012, Cisco has shipped over 50 million IP Phones
HCS Updates
HCS Status and Roadmap 27 partners across 15 countries contracted in multiyear volume commitments Partner pipeline 4.2M+ users, Cisco Pipeline 6.6M+ users 8.6.2 now supports Cius 4G and Jabber Inbound contact center available to partners on HCS 9.0 Supports three models: SP DC, Customer DC, and Large Enterprise (On Premise) HCS 9.0 - Q3 2012, HCS 9.5 - Q1/Q2 2013 CUCDM (Cisco Branded VOSS) for HCS 8.6.2 Q1 2012, 9.0 Q3 2012, 9.5 2013 6 Tiered Provisioning Levels: SP, Reseller, Customer, Division, Location, End User Self Care Unique user id per customer - prior to 8.6.2, VOSS required globally unique User ID
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8.6.2 ESN1 extends the unique user id feature by dropping the appended user's email domain name Allows import of CUCM settings for devices Enhanced Dial Plan customization - more details to come on CCO Enhanced Provisioning - more details to come on CCO Supports multiple device pools - 8.6.1 limited in device pool/region assignment
Virtualization Updates
UC 9.0 Virtualization Enhancements UC virtualization support extended to HP and IBM hardware on VMware HCL vMotion support for UCM, CUC (maintenance mode), CUP (maintenance mode), UCCX (may impact calls) QoS for UC 9.0 on ESXi Virtualization Three virtual switch options; VMware vSwitch, VMware dvSwitch, and Cisco Nexus 1KV VMware Switches and UCS Fabric Interconnect (FI) do not interpret DSCP or map DSCP (L3) to CoS (L2) Nexus 1000v allows mapping of L3 QoS to L2 CoS With appropriate CoS, the FI can prioritize packets UC 9.0 on UCS C200 Series Best Practices Use 2 GE ports from Motherboard and 2 GB ports from PCIe card for the VM traffic. Configure with NIC teaming. Use 2 GB ports from PCIe card for ESXi mgmt traffic Cisco Virtualization Experience Infrastructure (VXI) Hosted Virtual Desktop delivered on Cisco Thin Client Single endpoint with minimum wiring and data flows Supports VMware View and Citrix XenDesktop VMware View has reduced PCoIP bandwidth requirements by 75% VXC 2111/2211 use PCoIP protocol, VXC2112/2212 use ICA/RDP protocol VXC 2XXX supported with 8961, 9951, or 9971. Phone SN must be FCH153681E0 or VID V05 and above. VXI before and after video: http://www.cisco.com/en/US/products/ps11295/Products_Sub_Category_Home.html
UC 9.0 Video Delivery Tool Enhancements Dynamic Monitoring with Mediatrace - discovers L2 and L3 nodes along a flow's path Can consolidate system resource, interface, and flow stats onto single screen Current Tools are ManageEngine, MediaScope, and Cisco Prime Collaboration Manager IPSLA Embedded Traffic Simulator - used to stress test network Cisco Media Ready Wireless LAN New WLC features to provide improved Channel Utilization, Scaling, Bandwidth, and Quality New BandSelect and Load Balancing features allow better experience for wireless users Uses C-Location of AP's on different 5Ghz Channels to increase Call Capacity on a floor WLC statistics now provide VoIP stats such as total number and time of SIP calls WLC 7.2 MR1 supports Secure Fast Transition Roaming (802.11r)
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