OUMH1103 LEARNING SKILLS FOR OPEN DISTANCE LEARNER AMLINA BINTI AMAT 761018125220001

INTRODUCTION Ministry of Education and Human Resource found that there are a lot of efforts to be taken in order to reimburse future graduates employing a job. This resulted can be seen by the failure of education system to provide prospective employers their expected new job applicant at best. Many employers had to polish their newly jobbers with other respective skills due to a lack critical thinking and poor communications, whereas many graduates have no other option than accepting a job that way-out from their qualification. Recruiting the graduates who do not have the adequate skills to adapt the whole environment of work is literally an exquisite challenge to any employers. Seven out from ten graduates who come for an interview fail the English Competency Test. The lack of proficiency in English has cornered their ability to communicate beyond nation. This is also lowers their confidence to splay any value at work place. A new era of modern technologies and methodologies are drawing people to emerge like new-form evolution demography that suit the entire change. These too apply to any graduates that are churning out from the university. Director 1Nina Adlan, as one of an Educational Institutions said she has been noticed a broken link between what graduates jot down on their resume and what they really are in real life for years. She also said when we hire, we consider the way graduates converse and portray themselves to be more important than what in their resume. One big reason why graduates are failing to meet the employer expectant is educational institution are not majoring the undergraduates to be equipped with skills that help them to assimilate the new world of employment. The basic foundation is for the future generation coping these and other questions and to be in a position to handle work situations without having to literally flip through a manual. For school level, to enable them to create solutions with strategies can be distinguish and appropriate for each situation. Nina insisted consultant these would help pave the way to achieve Malaysias quest to develop nation with the necessary manpower that would meet the requirements. What are the aspects confused job seekers at top? Most answers states, is to know exactly what skills and other attributes employers are searching for.

Prospect Consulting Sendirian Berhad consultant aiming to set up branch campuses in Malaysia.

OUMH1103 LEARNING SKILLS FOR OPEN DISTANCE LEARNER AMLINA BINTI AMAT 761018125220001

THE BEST SKILLS

(What does an employer really want from you as an applicant?)

Graduates hired in 2009 and 2010

100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% 2009 employed unemployed 2010

Chart 1: Shown the percentage of graduates hired in 2009 and 2010 Source: BeritaHarian, 2011.

Based on the chart, the Ministry of Higher Education, Datuk Seri Khaled stated that the percentages of unemployed graduates are decreasing from time. He is also to ensure for future graduates, that many efforts had been taken to manage the thousands of unemployment graduates in those back years. One is to launch a variety of program and activities to equipped future graduates with the best skills facing any obstacles front up. The work environment at present allowed us to evolve and transform ourselves to adapting the changes. Thus, for future graduates, despite many effort and help from others, they should work themselves to acquire the best quality that every employer seeks in their worker and shone them out. What are the best skills, exactly qualify every prominent job? What skills are employer want to every applicant to have them? These are several of them, communication skills, organizing skills, interpersonal skills, leadership skills and technology literacy skills.

OUMH1103 LEARNING SKILLS FOR OPEN DISTANCE LEARNER AMLINA BINTI AMAT 761018125220001

Communication Skills People have had some curious idea over the centuries about society and how they start or learn to communicate. The truth is that communication is neither sudden miracle nor accident. It is a result of a fascinating process of exposure and absorption, experiment and modification. Ever since we were babies, we formed sign and acts to communicate through. Learn more about communication help us to improve our skills at interacting with people. Foremost, effective communication is a skill that can be achieved by learning the basic of communication theories and principle, thus developing to be acquainted specific skills and information.

Figure 1 Camp and Satterwhite Oral Communication Model

Due to Camp and Satterwhite (2002) explained that oral communications is two way process that consist team of speaker and listener. The higher rate of effective communication approximately will occur when the sender has good speaking skills and the receiver has good listening skills. There were many theories about communications, thaws Camp and Satterwhite definition about communication.

Figure 2 The Model of Listening (Devito)

OUMH1103 LEARNING SKILLS FOR OPEN DISTANCE LEARNER AMLINA BINTI AMAT 761018125220001

The Model of Listening was introduced then by Devito. It is consists five stages of listening, which receiving, understanding, remembering, evaluating and responding. Receiving is the first step to comprise an effective listening. Listening means focus on the verbal as nonverbal message which includes reading gestures, body movement and facial expressions. The next step is when you pick up senses and to vary emotional tones from the speaker. Then remembering those sounds and translate message. Later, evaluate the message you have received. This is what you are doing under aware situation. You may juggle the message from the senders motive, biased or conspiracy. Lastly, you respond after the fourth steps above. What item in communication skills will guarantee to converse an effective communication? These are several items to take note, that like plan your talk, be an active listener and best speaker. Plan Your Talk Planning and think carefully on what you are going to say especially you are on the business agenda. You should know things you want to talk. Take time when you were blurted out points. Be sincere in your talking. Be an Active Listener Paying attention to what people is saying. The effectiveness of communication is in higher rates if the message was delivered and understood. If he went around and ignored it, how do you expect the receiver get the whole idea? Even it is a distracted one. Best speaker While two items above is about how about shutting mouth, this is about open your mouth diligently. This is enhancing your words or message to be delivered and hopefully not distracted to its destination. In whole, communication means when a person transmits ideas or feelings to another person or group of people. And the persons who are receiving it understood and give respond to it.

OUMH1103 LEARNING SKILLS FOR OPEN DISTANCE LEARNER AMLINA BINTI AMAT 761018125220001

Organizing Skills This is the next skills, employer hope to be compiled with every graduate who walk-in for an interview. There are aspects to be tact under organizing skills, such as time management, planning strategy, priority and be committed. Time management Time management allows you to check yourself, where you are at the present and where you would be in the future. For example, you found that you have not finished your work tasks in the end of the day, investigate why such things happen. You absolutely not allowed planning a new strategy until you solve this out. Planning Strategy Plan your strategy well by write down your goal and what time you want it to be accomplished. If you were doing more objectives in a budget time, make sure to go for more realistic way to achieve it. For example, spend a day or two to buy your house wares or other kitchen supplies in a week, instead of doing it every day. Priority If you really have many things to do in a mean time, you should rate and mark your goal due to its relevant. Just make sure that you can accomplish task on dote.

Be Committed If you just new to the system, you need time to make use to it. Endure it till it become part of your routine or daily life. By knowing how you will start, what will mingle in the mid and finished at the end, were your basic to be organized soon. Let it flow methodically to your system and stimulate your whole nerve to respond naturally.

OUMH1103 LEARNING SKILLS FOR OPEN DISTANCE LEARNER AMLINA BINTI AMAT 761018125220001

Interpersonal Skills Interpersonal communications is a talk thats occurs between several communicators or a person. There is a social communication when you are constructing in niceties with people you meet in your surrounding environment. The most intimate kind of communications happen when you talk to people who are close to you, for example your best friend, your family member and colleagues. What holds friend, lovers, and families together? What tears them apart? What makes people famous and enchanting? What makes them boring and dull? The answers to these and many other questions can be related to interpersonal communications. Interpersonal communication may be described as a communication that takes place between two people on a one-to-one basis. Effectiveness at interpersonal communications leads to positives relations with friends, families, colleagues and business clients and the lack of it leads to relationship deterioration. Although interpersonal communication is significant, yet, very few people realize the importance of understanding and refining the skills involved in it. This could be due to any common that conversation skills will come naturally and there is no need to put an extra effort into learning it. Several types of training program are advertised to train people in titles like presentation skills motivation and leadership, but no attention is bailed out people interaction. It is not my intention to undermine the importance of these programs but highlighting the fact that this important skillinterpersonal communications is ignored. Being good at interpersonal skills is one of the greatest assets anyone can have. These are some guides to having more effective interpersonal skills. Creates Interest The first key to an effective interpersonal interaction is creating interest of the other person in yourself and in your talk. Interestingly, people are more interested in themselves rather than others, so to incite their interest in you, take an interest in them. If you are talking about the weather, traffic jams or share market, chances are that people may not be interested because everyone is using the same strategy in starting a conversation.

OUMH1103 LEARNING SKILLS FOR OPEN DISTANCE LEARNER AMLINA BINTI AMAT 761018125220001

A better way would be asking questions about their family, profession, achievements, and their views on the subjects which interest them. Creating interest and catching the attention leads to mutual stimulation and thus starts good conversation.

Self Confidence Self confidence makes for good interaction with others and the lack of it breaks it. When we are confident, we present ourselves as socially equal to others and they respect us. Additionally, self confidence creates a positive energy which puts us in positive vibration with others.

Honesty and Emphaty Taking an honest interest in others and understanding their points of view and positions play a catalytic role for good communications between two persons. Honesty also means, one must be sincerely interested in others and not just artificially keen. When someone is mechanical with another person, most of the time the person at the receiving end recognizes it.

Optimism Optimism, the trait of thinking positively is a very infections quality and it leads to better understanding. People with optimism indulge in discussion that touches on the brighter side of life. No doubt there are a lot of problems, difficulties and sad topics which can be discussed but there are also positive topics which should be discussed in daily conversations. Even if one meets a person who initiates negative topics, a good communicator should skillfully lead the other person to positive topics. We may not realize it but negative topics make us sad, while positive topics lead to happy feelings, so why not opt for the second.

Interpersonal communications, the skill which enables us to effectively relate with others, is a key skill for personal effectiveness. We may be good in speaking and talking to others but that does not mean we are good at real communication. Real communications between two people in addition to basic skills also require other social talents, some of which have been stated in this article.

OUMH1103 LEARNING SKILLS FOR OPEN DISTANCE LEARNER AMLINA BINTI AMAT 761018125220001

Leadership Skills In practical, managing your niceties with your colleagues, family, friends, need other abilities to synchronize neatly, these abilities conclude your leadership skills. There are smart sharing, role model and testimony. Smart Sharing Smart sharing is to merge your dream so that they can simply blend it as their own. Grope your objectives and scale them with companys aim. This should be your significant basic to become a great leader. Role Model Action speaks louder than words. We are diligently opting to copy after the best lead. That was an automatically reflects to anyone. We prefer an exemplary before becoming one. Who would not want a kind-hearted boss who dont boast around their power but boost up their powerless workers? Ask to votes, surely you see a wave of hands risen up.

Technology Literacy Skills Technology has evolved society through many years. It captivated the professionals to young elementary kids. Nowadays, it is not only a compulsory to have a certified Word but excel in Excel too is a mandatory. Do you have an email address? You better sign them up now if you are going to fill the form later. How did you connect to your friends and mates? Do you twit or face them? How about doing both in 2twitter and facebook? Radiates your social status on cyber world, feasts a thousand friends (maybe your future customer) to enjoy different views of many spectacular things. You will never know what to expect in your cookies. And the world seems closer than you think it could be.

Two from many social networking provide service that enable short, information through your e-mail or even wired to your mobile phone.

OUMH1103 LEARNING SKILLS FOR OPEN DISTANCE LEARNER AMLINA BINTI AMAT 761018125220001

That is because many of business leisure are up to date and coherent with latest issue. Click on an electronic news, write a blog and hosting a web video conference to connect with your consumer and customer is crucial expectant to new applicant.

SUGGESTIONS FOR GRADUATES In conjunction to knowing the most essential skills any new graduates should be equipped with, they should aware these three important stages. The stages are be analytic, be prepared and be confident. If you ready and pass these three stages at ease, let the rest fall onto line in peace.

Be Analytic Be certain about the company you were going to be interview. Learn a various kind of things about their organization. Find out more about their market share, sales forecast, number of employees, size of board member (the higher rank), their vision and mission, the companys major competition, their industry trends and their working environment. Being analytical make you suit for the next stage.

Be Prepared According to the gathered information, you at least can guess what a hiring employee is going to ask you? Whether it is about the objective and main purpose of the organization, its material and it biggest threat, you will surely nail it. But if you do not pass the first stages, you will be outshone by not answering the question. After you prepare and collect information and be prepared now you can walk-in confidently.

Be confident As we mention in interpersonal skills under self confidence subtopic earlier, confidence is best to make interaction with others and the least of it seizes it. We converge to present ourselves equally intolerable to bind with others confidently and they will pay respect to us.

OUMH1103 LEARNING SKILLS FOR OPEN DISTANCE LEARNER AMLINA BINTI AMAT 761018125220001

CONCLUSION Communication is active listening, the others is speaking and expressing what you think, feel, or want prudently. State things you want and things you were willing to share or give. In order to converse an effective communications, we need to polish our speaking skill and practiced numerously. Tackle a best speaking skills will make you an effective communicator as you will able to influence and persuade people. This is the advantage for you at a personal level as well at any where you work.

Capture your interviewer with your polished skills and astonishing personality. Surprise them with your broad knowledge and useful information edgeless. Present them the best quality you ever have, and let them see (a hiring manager) what they going to lose if they do not have you as their employee.

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OUMH1103 LEARNING SKILLS FOR OPEN DISTANCE LEARNER AMLINA BINTI AMAT 761018125220001

REFERENCES

Joyce M. Hawkins. 2011. Kamus Dwibahasa Oxford Fajar. Oxford Fajar. Shah Alam, Selangor. Edisi Kelima. Norhashimah Abu Samah.1996. Pengajaran Bantuan Komputer.DBP.Kuala Lumpur

http://www.bbc.co.uk/schools/scienceclips/ http://berita-harian-online.com/hampir-88000-siswazah-dapat-kerja/ http://www.ehow.com/how_6326600_better-organizational-skills.html http://www.professional-resume-example.com/most-important-job-skills.html

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