Employee engagement expert/lawyer Jathan Janove shares hard-won wisdom in the management trenches. You'll Learn: How to breach difficult conversations with constructive confrontational questions The step-by-step to a win-win conversation The MIDAS touch method to making golden apologies About Jathan Having previously spent 25 years litigating workplace relationships that turned toxic, Jathan now works with employers as an organization development consultant, executive coach and trainer to improve leadership, trust, accountability, retention and employee engagement. He’s also an award-winning, internationally published author whose latest book is Hard-Won Wisdom: True Stories From The Management Trenches. View transcript, show notes, and links at http://AwesomeAtYourJob.com/ep118