Do you hire people or positions? Because one is going to leave you sanding the corners on the square peg so fits in the round hole. The industry has been struggling for a long time to attract individuals who can help current agency owners do what they can't. It's in these elusive employees that holds the key to unlock your agency creative culture. Ryan talks with Nicholas Ayers, Co-Founder of i80 Insurance and Insurance Agency Owners Alliance, about his process for finding people not afraid to stand in front of the agency. They also pay respects to the loss of a valuable member of the Agency Nation team. Two Must Attend Insurance Conferences Innovation 2018 Elevate 2018 Learn more about Nicholas Ayers Insurance Agency Owners Alliance (IAOA) i80 Insurance P.S. I'm not sure you know how much a rating and review would mean to us.