21 min listen
1435 Live Chat For Business Passes $5m in ARR, 31,000 Customers, Bootstrapped
1435 Live Chat For Business Passes $5m in ARR, 31,000 Customers, Bootstrapped
ratings:
Length:
22 minutes
Released:
Jun 29, 2019
Format:
Podcast episode
Description
Tim Valishev is the CEO of JivoChat (https://www.jivochat.com/) ? Time Stamped Show Notes: 00:00 – Nathan's introduction to today's show 0:30 – How they help customers better convert using chatbots 1:00 – Why they are north of $5M in ARR right now 2:55 – How their growth has accelerated in emerging markets 2:00 – Why they have grown to serve 230k websites worldwide 2:30 – How the average customer pays JivoChat around $13 per month 3:00 – Why they are different from Drift and Intercom 4:00 – How they have incorporated the calling-in feature 5:20 – Why they launched the company in January 2012 6:50 – How he landed his first 10 customers through existing relationships 8:10 – Why they are exhibiting 45% logo churn annually 9:45 – How they've scaled to 32k paying customers 10:15 – Why they are landing 20k new sign-ups per month 11:15 – How JivoChat is growing via word of mouth 14:00 – Why they spent $300k to break into the Brazilian market 16:00 – How their team of 120 is remotely distributed 16:45 – Why he wants to remain bootstrapped 17:40 – The Famous Five
Released:
Jun 29, 2019
Format:
Podcast episode
Titles in the series (100)
33: How to Build a $100m SaaS Company: Nathan Latka brings you entrepreneurs daily inspired by Tim Ferriss, Pat Flynn, John Dumas, Entrepreneur on fire, Chalene Johnson, NPR, HBR, and the StartUp Podcast by SaaS Interviews with CEOs, Startups, Founders