Today’s tight IT budgets have not slowed the rush to adopt cloud, virtualization, etc.  But in our rush to spend money to save it, perhaps we may be overlooking the biggest question of all: “What is most important for Infrastructure and Operations (I & O) Management - technology or the operational excellence of our IT?” Do we have a balanced view as to what is needed to align with and meet business needs? What type of virtualization fits best? Which makes better sense, public or private cloud?  How do optimize legacy systems? How do we find the answers that are uniquely right for our organization?