Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast   Welcome to eBay for Business! This week Tim Chapman, Mr.CustomerService, shares his advice for renewing our customer service best practices. eBay seller Alec Larson of Larson Enterprises shares how he started his business on eBay selling auto parts and how he tracks and manages it today. Brian and Griff answer two seller questions about unwanted combined shipping discounts and the best strategies for multi-quantity listings; relist or restock? To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com.  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)   00:01 - Intro 06:30 - Tim Chapman - Renewing Customer Service Best Practices 16:07 - Alec Larson - How I Started and Manage My Business - Part 1 35:59 - Q&A and Outro     New Links for Ep 127: Sellers in the Northeast - https://community.ebay.com/t5/Announcements/eBay-to-extend-seller-protections-to-sellers-impacted-by-extreme/ba-p/31580377 eBay 4th Quarter Results - https://community.ebay.com/t5/Announcements/eBay-s-Q4-2020-Business-Results/ba-p/31584450 Tim Chapman’s eBay Store - http://www.ebaystores.com/Mr-customerservice Alec Larson’s eBay Store - https://www.ebay.com/str/larsonenterprises Shipping Preferences - https://www.ebay.com/ship/prf Quantity Display Preference - https://cgi5.ebay.com/ws/eBayISAPI.dll?QuantityDisplayPreference&guest=1 Stock Out Preferences - https://my.ebay.com/ws/eBayISAPI.dll?MyeBay&CurrentPage=MyeBayPreferences     Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line  eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast