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Overview
Understand of the nature of relationships. Understand how strong interpersonal skills will magnify your personal power Explore your interpersonal behaviours Analyze various communication styles and recognizing your own Provide strategies for effectively interacting with communication styles different from yours Build skills in conflict prevention and management, and Consider behavioural standards that guide relationships
Ms. Jones
Dr. Jones and Dr. James are teachers. Dr. James would leave most of the departmental duties for Dr Jones to perform. Dr. James usually criticize her teaching style and her ideas in the departmental meetings. Dr. Jones & Dr. James have been in charge of the entry for the National Science Fair for the past 3 years. Dr Jones receives no help from Dr. James and very limited help from the other science teachers. When the school won the award last year for most outstanding amateur alternative heating source, Dr. James, took all the accolades without acknowledging Dr Jones hard work. Dr. James is now head of the Science Department and she is now even more critical and insulting. Dr Jones felt slighted as she is the one who has done most of the work in the Department for the past 5 years. Dr Jones should
Dealing with interpersonal relationships is a complex subject The interpersonal relationships between students and teachers, teachers and other teachers, teachers and administrators, school staff personnel, parents, and community members are vital for creating a positive successful learning environment for all students.
The duty of school administrators is to identify, encourage, and maintain behaviours that are associated with the modeling and nurturing of interpersonal relationships that encourage student and teacher success. They also have the obligation to identify, address, and change negative behaviours that inhibit positive student progress. Your ability, as a campus leader to weaken and eliminate negativity while nurturing and feeding the positive aspects of interpersonal relationships, requires that you have the knowledge and ability to plan for and implement the intentional expectation of accentuating the positive for the good of all teachers and students.
No matter how hard you work or how many brilliant ideas you may have, if you cant connect with the people who work around you, your professional life will suffer.
TEAM
Research indicates skills essential for effective teamwork are: communicating and relating effectively, empathy and respect for the feelings and views of others, accurate self-evaluation of performance and relationships, and conflict management using active listening skills and empathy.
Interpersonal Relationships
affiliations
social associations
connections
Interpersonal Relationships vary in differing levels of intimacy and sharing, implying the discovery or establishment of common ground, and may be centered around something(s) shared in common.
We define types of interpersonal relationships in terms of relational contexts of interaction and the types of expectations that communicators have of one another to participate in positive, caring, and respectful relationships.
Self-awareness
Becoming self-aware is the first step to improving our interpersonal effectiveness. Most of our behaviours are natural for us. We aren't aware of the impact these behaviours have on others. That leaves us with "blind spots" that others don't want to mention to us because they don't want to hurt our feelings, they are afraid of a reaction from us, or they just don't care. Through self-awareness we learn what impact our behaviours - both positive and negative - have on others. That knowledge helps us become more effective in our interactions with others.
Once we become self-aware we can examine and change behaviours that need changing. The option is our own. So are the consequences. When we choose to seek ways to modify our undesirable behaviours we begin the process of selfregulation. This is a conscious process through which we may ask for input from our family, trusted coworkers or friends, or a professional therapist.
Self-Confidence
Outstanding performance
What ever you do it to the best of your ability. DO it with thy MIGHT! (MICOs Motto)
Communication skills
Interpersonal communication can mean the ability to relate to people in written as well as verbal communication. This type of communication can occur in both a oneon-one and a group setting. This also means being able to handle different people in different situations, and making people feel at ease.
Communication skills
active listening, giving and receiving criticism, dealing with different personality types, and nonverbal communication.
Interpersonal relationship skills help us to relate in positive ways with our family members, colleagues and others. This may mean being able to make and keep friendly relationships as well as being able to end relationships constructively
1. 2. 3. 4. 5. 6.
Interpersonal competence
Interpersonal Communications
Most people want to be understood and accepted more than anything else in the world. Knowing this is the first step toward good communication. Good communication has two basic components: 1. You listen to and acknowledge other people's thoughts and feelings: Rather than showing that you only care about broadcasting your feelings and insisting that others agree with you, you encourage others to express what they are thinking and feeling. You listen and try to understand. 2. You express your own thoughts and feelings openly and directly: If you only listen to what other people are thinking or feeling and you don't express your own thoughts or feelings, you end up feeling shortchanged or "dumped on."
Communication Styles
There are four styles of communication:
passive aggressive passive-aggressive assertive
Passive communication involves the inability or unwillingness to express thoughts and feelings. Passive people will do something they don't want to do or make up an excuse rather than say how they feel. The aggressive style of communication involves overreaction, blaming and criticizing. Aggressive people try to get their way through bullying, intimidating or even physical violence. They do not or will not consider the rights of others.
Passive-aggressive is a combination of the first two styles - they avoid confrontations (passive), but will be manipulative to get what they want (aggressive). Passive-aggressive people will sometimes use facial expressions that don't match how they feel, i.e. smiling when angry. Assertive behaviour involves standing up for oneself. Assertive people will say what they think and stand up for their beliefs without hurting others.
Assertiveness vs Aggressiveness
Assertiveness, or confrontation, means taking the initiative or first steps to deal with a problem in a constructive, self-protective manner. Assertiveness attacks the problem, not the person. Aggressiveness attacks the other person rather than the problem. It is a destructive desire to dominate another person or to force a position or viewpoint on another person; it starts fights or quarrels.
Passive Communicator: It can be particularly frustrating to talk to a passive communicator because they may seem to not have any opinion of their own. Though it may be frustrating, avoid being pushy or confrontational. Passive communicators just need time to feel comfortable with others.
Passive-Aggressive Communicator: Just as passive-aggressive communicators are a combination of two styles, an approach to them must be a combination as well. Recognize that talking to them might be frustrating like with the passive communicator (since they avoid conflict), but it also important to not take anything they say or do personally (like with the aggressive types), because it may conflict with what they say.
Many causes of conflict arise due to miscommunication. Once you understand your own communication style pitfalls, you can correct them and communicate more effectively. Remember Aggression breeds Aggression!
What is Conflict?
Conflict occurs in situations in which there is opposition. Opposition occurs when a solution cannot be found in a disagreement. Conflict is a disagreement through which the parties involved perceive a threat to their needs, well-being, interests or concerns. Perceive a threat can be physical, emotional, power, status, intellectual, etc.
Conflict Resolution
Conflict resolution involves identifying areas of agreement and areas of compromise so that a solution to the disagreement or conflict occurs.
There are five methods to handle conflict: Running away Being obliging to the other party Defeating the other party Winning a little/ losing a little Co-operating
We need teachers and researchers who can participate as a member of a team, teach others new skills, serve students, exercise leadership, negotiate, and work with diversity. These skills have been linked with higher productivity, product quality, and increased quality of work life.
Remember Dr Jones!
She should use interpersonal communications skills and show her interpersonal competence! Dr. James should receive interpersonal relationship building skills!
TEACHERS
Become aware of your communication style Improve your Interpersonal competence Reduced conflict in the workplace Increase productivity!
Thank-You!