Bharat Sanchar Nigam Limited

About BSNL
Bharat Sanchar Nigam Ltd. formed in October, 2000, is World's 7th largest Telecommunications Company providing comprehensive range of telecom services in India. BSNL has installed Quality Telecom Network in the country and now focusing on improving it, expanding the network, introducing new telecom services with ICT applications in villages and wining customer's confidence.

Today, it has about 46 million line basic telephone capacity, 8 million WLL capacity, 52 Million GSM Capacity, more than 38302 fixed exchanges, 287 Satellite Stations, Network connecting 602 Districts, 7330 cities/towns and 5.6 Lakhs villages. In fact there is no telecom operator in the country to beat its reach with its wide network. The company offers wide ranging & most transparent tariff schemes designed to suite every customer.

Some Facts and Figures

BSNL cellular service, CellOne, has 55,140,282 2G cellular customers and 88,493 3Gcustomers as on 30.11.2009. In basic services, BSNL is miles ahead of its rivals, with 35.1 million Basic Phone subscribers. BSNL has more than 2.5 million WLL subscribers and 2.5 million Internet Customers.

BSNL has been adjudged as the NUMBER ONE ISP in the country. At present there are 0.6 million DataOne broadband customers. The present turnover of BSNL is more than Rs.351,820 million (US $ 8 billion) with net profit to the tune of Rs.99,390 million (US $ 2.26 billion) for last financial year. The infrastructure asset on telephone alone is worth about Rs.630,000 million (US $ 14.37 billion).

BRAND NAMES OF BSNL SERVICES

VISION
To become the largest telecom Service Provider in Asia. Become a total solution provider company and to provide world class telecom services at affordable prices. Become a global telecom company and to find a place in the Fortune 500 companies.

MISSION
To provide world class State-of-art technology telecom services to its customers on demand at competitive prices. To Provide world class telecom infrastructure in its area of operation and to contribute to the growth of the country's economy.

OBJECTIVES

To be a Leading Telecom Services Provider in India with global presence. To provide quality and reliable fixed telecom service to our customer and there by increase customer's confidence. To provide mobile telephone service of high quality and become no.1 GSM operator in its area of operation. Provide a conducive work environment with strong focus on performance. Establish efficient business processes enabled by IT.

BY- ABHISHEK MUKHERJEE PGDM(MKT) ROLL NO.M602

 Reliance Anil Dhirubhai Ambani Group, an offshoot

of the Reliance Group founded by Shri Dhirubhai H Ambani (1932-2002), ranks among Indias top three private sector business houses in terms of net worth. The group has business interests that range from telecommunications (Reliance Communications Limited) to financial services (Reliance Capital Ltd) and the generation and distribution of power (Reliance Infrastructure Limited).

 Reliance ADA Groups flagship company, Reliance

Communications, is India's largest private sector information and communications company, with over 100 million subscribers. It has established a pan-India, high-capacity, integrated (wireless and wireline), convergent (voice, data and video) digital network, to offer services spanning the entire infocomm value chain.

 By 2015, be amongst the top 3 most valued

Indian companies, providing Information, Communication & Entertainment services, and being the industry benchmark in Customer Experience, Employee Centricity and Innovation.

We will create world-class benchmarks by: Meeting and exceeding Customer expectations with a segmented approach Establishing, re-engineering and automating Processes to make them customer centric, efficient and effective Incessant offering of Products and Services that are value for money and excite customers

 Providing a Network experience that is

best in the industry Building Reliance into an iconic Brand which is benchmarked by others and leads industry in Intention to Purchase and Loyalty Developing a professional Leadership team that inspires, nurtures talent and propagates RCOM Values by personal example

 We will leverage our strengths to execute

complex global-scale projects to facilitate leading-edge information and communication services affordable to all individual consumers and businesses in India. We will offer unparalleled value to create customer delight and enhance business productivity.

Dhirubhai, who single-handedly built Indias largest private sector company virtually from scratch, had stated as early as 1999:

Make the tools of information and communication available to people at an affordable cost. They will overcome the handicaps of illiteracy and lack of mobility.

BSNL

RELIANCE

Type: Industry: Founded:

State-owned enterprise Telecommunication 19th century, incorporated 2000 Headquarters: New Delhi, India Key people: Rakesh Kumar Upadhyay(CMD) Products: Wireless Telephone Internet Television Revenue: Rs 32,045crore (US$7.15billion) (2009-10) Net income: Rs -1,822crore (US$-0.41billion) (2009-10) Total assets: Rs 132,243crore (US$29.49billion) (2009-10) Employees: 299,840 (March31,2009)

Type: Private Industry: Telecommunication Founded: 2004 Headquarters: Navi Mumbai, Key people: Products:
Maharashtra, India Anil Ambani (Chairman) Wireless Telephone Internet Television $4.774 billion (2010) $1.061 billion (2010) $20.559 billion (2010) 30,974 (2010)

Revenue:
Net income: Total assets: Employees: