Make the workplace safe for thinking

Presented to: Dr. Syed Aziz Haider Presented by: Muhammad Imran M. Mushtaq Muhammad Ramzan
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Some people who got penalized for thinking well

Most unemployed no longer has jobs
Why did your employers ignore your ideas?

Some people who got penalized for thinking well

IS not It true that the person who runs machine or works on shop floor knows most about whats going on there?

Whats ahead in this chapter

Thinking capacity of everyone in the company

Whats ahead in this chapter

Training alone is not enough Challenge is to create a climate Where all will look for ways to do their job better Where the attitude behind quality control

Dont they teach thinking in school?

Train our capacity independently,curiously and objectively Positive and supportive atmosphere arise new thinking

The great universal walking school

Thinking like walking is learned skill

There is no, oh my goodness, that child has collapsed and may never learn to walk

The high cost of not asking question

Freedom to ask question is crucial hallmark

Thinking about non thinking

Dont ask probing and unconventional questions Why is non-thinking so prevalent and thinking so frequently and effectively discouraged?

Negativity as a reflex response

What's working for you?

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 Negativity of managers towards thinking of their subordinates comes from fear and hidden agendas

Why managers resist employee thinking

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The insidious bell curve

A valid way of measuring events in the physical world Applied to anything as complex as human brain
To measure differences in performance

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Why bell curve doesnt apply to people

Lack of knowledge

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Why bell curve doesnt apply to people

Individual differences in learning

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Why bell curve doesnt apply to people

Thinking & problem solving

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Why bell curve doesnt apply to people

Unique value of individuals potential contribution

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Wanted: Reward
Suggestion Box Management roll about suggestion Box Manager must think

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On Getting Out of The Way

Observations about thinking in organization Encourage People to Think

Create Culture which encourages people

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How Are You at Supporting the Thinking of Others?

Appreciate the Ideas of others Make a list of bad ideas

Dont feel guilty if list is longer

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Revisiting your own creative blocks

Recall the good ideas Recall unfortunate time when your cherished ideas were torpedoed

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A Learning Environment Depends on Safety

Basic Human Need Participating in productive activities Feeling safely Term Safe Imply
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Making it Safe
Manager Responsibility for develop a learning environment Meaning or safely Thinking is step one in organization

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Knowing Your Job is Safe

Job safety Strategy for employability Well-organized collective action Rewarded Managers for
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The Value of Ignorance and Error

Managers accept mistakes Management admitting his own mistakes

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The Three Requirements

Structure Nurturing

Problem solving hats on all the time

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What to do till the culture changes

Build the environment thats safe for thinking Which will not go away immediately

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The Think and Listen

Think and listen activity is the best way for creating a culture of Respect for thinking Think and listen is very important to think efficiently, effectively and excellently Creativity comes form free thinking Interruption, contradiction and opinions also lock the thought of person who want to express his/her ideas.
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Rule of think and listen

A. Find a partner B. Agreed in advance on time C. It to b decided who would talk first and who will listen D. It would be finalized confidentionality of what ever is said and agree it will be never be discussed later E. Trade roles when your talking time is up F. Listener must contain eye contact G. Talker must not attack listener
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Getting Started
Time to be spent by each member should be finalized Five minute is good total time to start with Listener simply listens but positive nonverbal feedback is encouraged When the fist talker times up the other started At the end feed back is necessary
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How People Feel About it

Organization use listen and thinking in research phases, planning session and board meeting Its is helpful to solve problem, promote creating thinking , improve planning session Its is also a tool to resolve the confilct and disagreement

Getting Over Fear Number One

though public speaking is very dificult for us but think and listen remove these Think and listen promote the creation of new ideas.

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Dialogue Versus Discussion

Dialogue
Discover complete issues are explored Dialogue are diverging, do not reach agreement but a richer grasp of complex issue New action emerge as a by product of dialogue

Discussion
Present Ideas Different views are presented or defended Decision are made Dicission is converging course of action are taken form discussion Discussion can lead to new course of action
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The Progressive Think and Listen

Beware of Saying Yes To Get to No

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