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Provided by: MD. Fazle Rabbi Ilias Kanchon Forid Hossain Ahanaf Fahim Ahasan Nazrul Islam 2011210000081 2011210000086 2011210000087 2011210000089 2011210000252
order. There is exception as when the bad news is routine or when the reader prefers frankness. Following is a general plan for bad news messages and four application. The focus here is on special consideration involving each type. We cover negative announcements which are a form of bad news message with unique characteristics.
buffer. A buffer that Identifies the subject. A buffer can be neutral or positive. The direct approach is best especially if ethical issues are involved. Make your task of maintaining good relations more difficult.
news. Present your reasons in such a way that your reader will accept the news as positively as possible. Explain the fairness of a certain action. The negative decision actually will benefit the reader in the long run. The reader should be prepared to receive it in the most favorable light possible.
better time. The time to help the reader in this way is a sincere show concern for the readers situation.
reader , you should end the message on a forward-looking note. You would say if you were in face to face conversation with the person. They should not recall the negative message to the readers mind. The reader and still regard it as a positive one. General plan to four of the more common negative business message situations.
the facts of the situation. Thinking is the strategy you should use in your message. Explanation is that company policy forbids compliance. The policy may will be a part of the explanation. There are other explanations of cource.
gives it too much emphasis. The effort to be positive. The refusal quickly, you should use as few words as possible.
strategy. Present your justification or explanation using positive language and you viewpoint. Refuse clearly and positively including a counterproposal or compromise when appropriate. With an adapted good will comment.