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SPE3002/SPK5002 COMMERCE AND ENTREPRENEURSHIP

WEEK 8 28 AUGUST 3 SEPTEMBER 2006

Mohd. Khata Bin Jabor

email: drhamka@yahoo.com

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AGENDA
Developing Creativity and Innovation

Mohd. Khata Bin Jabor

email: drhamka@yahoo.com

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LEARNING OUTLINE
What Is Creativity? Process Of Creativity Barriers To Creativity How To Generate Creative Ideas Continue..

Mohd. Khata Bin Jabor

email: drhamka@yahoo.com

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LEARNING OUTLINE
What Is Innovation? Type Of Innovation Sources Of Innovation Barriers Of Innovation The Importance Of Creativity And Innovation Strategies To Encourage Creativity And Innovation
Mohd. Khata Bin Jabor email: drhamka@yahoo.com slide 4

What is Creativity
Definition
Involves the development of unique and novel responses to problem and opportunities. Imperative for responding to the complex challenges in a dynamic business environment which is often on non-routine problems. The ability to produce work that is original and unexpected, high in quality and appropriate.
Mohd. Khata Bin Jabor email: drhamka@yahoo.com slide 5

Inside the Entrepreneurial Mind: From Ideas to Reality

Mohd. Khata Bin Jabor

email: drhamka@yahoo.com

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Creativity and Innovation


Creativity the ability to develop new ideas and to discover new ways of looking at problems and opportunities. Innovation the ability to apply creative solutions to problems or opportunities to enhance or to enrich peoples lives.

Mohd. Khata Bin Jabor

email: drhamka@yahoo.com

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Entrepreneurship
Entrepreneurship the result of a disciplined, systematic process of applying creativity and innovation to the needs and opportunities in the marketplace. Entrepreneurs connect their creative ideas with the purposeful action and structure of a business.
Mohd. Khata Bin Jabor email: drhamka@yahoo.com slide 8

Failure: Just Part of the Creative Process!


For every 3,000 new product ideas:
Four make it to the development stage. Two are actually launched. One becomes a success in the market.

On average, new products account for 40% of companies sales!!

Mohd. Khata Bin Jabor

email: drhamka@yahoo.com

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Can We Learn to Be Creative?


Yes!!

By overcoming paradigms and by suspending conventional thinking long enough to consider new and different alternatives!
Mohd. Khata Bin Jabor email: drhamka@yahoo.com slide 10

Birds Model of Entrepreneurial Intentionality


Opportunities in the social, political, economic context Personal history, background, personality, abilities

Rational, analytic thinking, goaldirected behavior

Intuitive thinking, vision

Intentionality

Actions
Mohd. Khata Bin Jabor email: drhamka@yahoo.com slide 11

Right-Brained, Creative Thinkers


Always ask, Is there a better way? Challenge custom, routine, and tradition. Are reflective. Play mental games.

Mohd. Khata Bin Jabor

email: drhamka@yahoo.com

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Right-Brained, Creative Thinkers


Realize that there may be more than one right answer. See mistakes as pit stops on the way to success. Relate seemingly unrelated ideas to a problem. Have helicopter skills.

Mohd. Khata Bin Jabor

email: drhamka@yahoo.com

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Left-Brained or Right-Brained?
Entrepreneurship requires both leftand right-brained thinking.
Right-brained thinking draws on divergent reasoning, the ability to create a multitude of original, diverse ideas. Left-brained thinking counts on convergent reasoning, the ability to evaluate multiple ideas and to choose the best solution to a problem.

Mohd. Khata Bin Jabor

email: drhamka@yahoo.com

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Mohd. Khata Bin Jabor

email: drhamka@yahoo.com

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Linear Creat ivit y


(Logic/Knowledge)
Focus Dept h Skills Hard Work

Lat eral Creat ivit y


(Intuitive/Imagination)
I nnovat ion Out -of-t he-Box Breadt h Analogies Uniqueness Non-Logic

Experience Growt h Expansion

Mohd. Khata Bin Jabor

email: drhamka@yahoo.com

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Elements of Creativity
Unique (original) Valued (useful) Intent (purpose) Continuance (implementation excellence)

Mohd. Khata Bin Jabor

email: drhamka@yahoo.com

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Increasing Personal Creativity


Idea file or notebook Network Read voraciously Think in opposites Look for new uses for old things

Mohd. Khata Bin Jabor

email: drhamka@yahoo.com

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Mohd. Khata Bin Jabor

email: drhamka@yahoo.com

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Tips for Enhancing Organizational Creativity


Expecting creativity Expecting and tolerating failure Encouraging creativity Viewing problems as challenges Providing creativity training Providing support Rewarding creativity Modeling creative behavior
Mohd. Khata Bin Jabor email: drhamka@yahoo.com slide 20

Tips for Enhancing Individual Creativity


Allow yourself to be creative Give your mind fresh input every day Keep a journal handy to record your thoughts and ideas Read books on stimulating creativity Take some time off

Mohd. Khata Bin Jabor

email: drhamka@yahoo.com

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Creative Thinking Process


Incubation

Knowledge Accumulation

Creative Process

Ideas

Evaluation and Implementation

Mohd. Khata Bin Jabor

email: drhamka@yahoo.com

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The Creative Process


Preparation Investigation Transformation

Incubation

Illumination

Verification

Implementation
Mohd. Khata Bin Jabor email: drhamka@yahoo.com slide 23

How to Create Creative Ideas


BRAINSTORMING

FORCED ANALOGY

DO IT NOMINAL GROUP
D Define Problem O Open mind and apply creative technique I Identify best solution T - Transform
Mohd. Khata Bin Jabor email: drhamka@yahoo.com

MIND MAPPING

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How to Create Creative Ideas

Mohd. Khata Bin Jabor

email: drhamka@yahoo.com

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Techniques for Improving the Creative Process


Brainstorming
Goal is to create a large quantity of novel and imaginative ideas.

Mind-mapping
A graphical technique that encourages thinking on both sides of the brain, visually displays relationships among ideas, and improves the ability to see a problem from many sides.

Mohd. Khata Bin Jabor

email: drhamka@yahoo.com

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Techniques for Improving the Creative Process


Rapid prototyping
Transforming an idea into an actual model that will point out flaws and lead to design improvements.

Mohd. Khata Bin Jabor

email: drhamka@yahoo.com

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Barriers to Creativity
FEAR OF CRITISM

PERSONAL BELIEFS

STRESS

OVER-MANAGEMENT
Mohd. Khata Bin Jabor email: drhamka@yahoo.com slide 28

Barriers to Creativity
Searching for the one right answer Focusing on being logical Blindly following the rules Constantly being practical Viewing play as frivolous

Mohd. Khata Bin Jabor

email: drhamka@yahoo.com

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Barriers to Creativity
(continued)

Becoming overly specialized Avoiding ambiguity Fearing looking foolish Fearing mistakes and failure Believing that Im not creative

Mohd. Khata Bin Jabor

email: drhamka@yahoo.com

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Characteristics of Creative Individuals


Humble and Proud Combination Playfulness & Discipline, responsibility

Passionate about work, Yet objective about it

High Self-Control Goal directed, deliberate, considerate in decision making

Brave to try new things

Open Minded Willing to accept critiques

Willing to take risk

Mohd. Khata Bin Jabor

email: drhamka@yahoo.com

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Protecting Your Ideas


Patent a grant from the Patent and Trademark Office to the inventor of a product, giving the exclusive right to make, use, or sell the invention for 20 years from the date of filing the patent application.

Mohd. Khata Bin Jabor

email: drhamka@yahoo.com

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The Steps to a Patent


Prosecute the patent application

Submit the patent application


Study search results Search existing patents Document the device Establish the inventions novelty
Mohd. Khata Bin Jabor email: drhamka@yahoo.com slide 33

Protecting Your Ideas


Trademark any distinctive word, symbol, design, name, logo, slogan, or trade dress a company uses to identify the origin of a product or to distinguish it from other goods on the market. Servicemark the same as a trademark except that it identifies the source of a service rather than a product.
Mohd. Khata Bin Jabor email: drhamka@yahoo.com slide 34

Protecting Your Ideas


(continued)

Copyright an exclusive right that protects the creators of original works of authorship such as literary, dramatic, musical, and artistic works. Copyrighted material is denoted by the symbol .

Mohd. Khata Bin Jabor

email: drhamka@yahoo.com

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Innovation

CREATIVITY

INNOVATION

Mohd. Khata Bin Jabor

email: drhamka@yahoo.com

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Primary misconception innovation mainly technological

Misconceptions about Innovation

New, novel, creative


Innovation often confused with invention Discovery Invention Innovation Innovation can be managerial, legal, political
Mohd. Khata Bin Jabor email: drhamka@yahoo.com slide 37

Innovation Definition 1
Innovation is an endeavour which produces a significant leap in the cost to benefit ratio Costs and benefits are defined in comprehensive ways

Costs: monetary, difficulty, inconvenience, physical risk


Benefits: Money, pleasure, health, fun, convenience
Mohd. Khata Bin Jabor email: drhamka@yahoo.com slide 38

Innovation Examples
Optical communication systems bandwidth vs cost Flexible Manufacturing Systems: choice vs cost

Web-enabled processes: customer satisfaction vs cost (FedEx example) ATM Machines: convenience vs cost
Mohd. Khata Bin Jabor email: drhamka@yahoo.com slide 39

Non-technological Innovations
Productivity Innovation: Ford cars (assembly line) Marketing innovation: Frequent Flier programs (Sticky customers, avoiding customer churn) Pricing innovation: Web-services model

Mohd. Khata Bin Jabor

email: drhamka@yahoo.com

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Non-technological Innovations
Branding innovation: Kingfisher Airline ? Legal Innovation: Patents, Limited liability companies Financial innovations: insurance, mutual funds, installment buying, home loans, credit cards, derivatives (futures and options), mortgagebacked securities
Mohd. Khata Bin Jabor email: drhamka@yahoo.com slide 41

Innovation Major and Incremental


First time introduction a whole new market created SONY walkman, Mosaic WWW browser, Dial-up modems (using phone lines to send and receive data)

Incremental innovation: extensions ADSL modem (32 kbps to 1.5 mbps and simultaneous data and voice delivery)
Mohd. Khata Bin Jabor email: drhamka@yahoo.com slide 42

Innovation Definition 2
Innovation endows resources with new capacity to deliver Economics Resources are scarce and limited Progressive societies efficiently allocate resources to the most promising activities
Production Possibility Frontier
Mohd. Khata Bin Jabor email: drhamka@yahoo.com slide 43

THE IMPACT OF INNOVATION


(C.M. Christensen) Performance

Table: S-curve

Time and Effort


Mohd. Khata Bin Jabor email: drhamka@yahoo.com slide 44

Continuation of Ongoing Innovation


Performance

Table: S-Curve

Time and Effort

Mohd. Khata Bin Jabor

email: drhamka@yahoo.com

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Innovation
Types of Innovation
INVENTION EXTENSION

DUPLICATION

SYNTHESIS

Mohd. Khata Bin Jabor

email: drhamka@yahoo.com

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Sources of Innovation
Unexpected Events New knowledge concept Changes of Demographics Process Needs

Mohd. Khata Bin Jabor

email: drhamka@yahoo.com

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Barriers to innovation
No encouragement by organizations Insufficient sources human resources, funds, facilities Traditional Management Behavior resist changes

Mohd. Khata Bin Jabor

email: drhamka@yahoo.com

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Barriers to Innovation
Personal / Individual Behaviors
Fear of trying Fear of making mistakes Improper motivation Fear of Change Fear of Failure Self-image block

Mohd. Khata Bin Jabor

email: drhamka@yahoo.com

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Mohd. Khata Bin Jabor

email: drhamka@yahoo.com

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Mohd. Khata Bin Jabor

email: drhamka@yahoo.com

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Why Creativity and Innovation are Important?


1. To ensure organizations survival 2. To explore new market
3. To exploit natural resources

Mohd. Khata Bin Jabor

email: drhamka@yahoo.com

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Strategies
Recognize your own ability Change your perception

Change your organizational culture

Dare to Fail

Mohd. Khata Bin Jabor

email: drhamka@yahoo.com

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INNOVATION PROCESS & THE INNOVATION CHAIN EQUATION


Developed by J.R Bright (1969) provides an eight-stage of the innovation process.

Mohd. Khata Bin Jabor

email: drhamka@yahoo.com

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INNOVATION PROCESS & CHAIN EQUATION


Stage 8 Stage 7 Stage 6 Stage 5 Stage 4 Stage 3

Stage 2
Stage 1

Mohd. Khata Bin Jabor

email: drhamka@yahoo.com

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Stage 1
The innovation begins in one or both of two ways. One is by suggestion and/or discovery; that is from the speculations and/or discoveries of scientist, or possibly craftspeople in pursuing their activities. Another way is by perception of an environmental market need or opportunity.
Mohd. Khata Bin Jabor email: drhamka@yahoo.com slide 56

Stage 2
This is the proposed theory or design concept; that is, the synthesizing of existing knowledge and techniques to provide the theoretical basis for the technical concept. This synthesis usually occurs after considerable trial and error.

Mohd. Khata Bin Jabor

email: drhamka@yahoo.com

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Stage 3
The verification of the theory or design concept followed.

Stage 4

The laboratory demonstration of the applicability of the concept, such as the development of the breadboard model in electronics.
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Stage 5
Alternative versions of the concept are evaluated and developed to be defined as the full scale approach. At his stage, a prototype is developed and subjected to field trials. Alternatively, a pilot production plant produces small quantities of the new product which may be submitted to test markets or clinical trials.
Mohd. Khata Bin Jabor email: drhamka@yahoo.com slide 59

Stage 6
The commercial introduction or initial operational use of the innovation

Stage 7

The widespread adoption of the innovation when its scale and scope of usage are sufficient to generate substantial cash flows in the producing enterprises and significant societal impacts.
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Mohd. Khata Bin Jabor

Stage 8
Proliferation, when either the generic product (e.g: radar to detect speeding motorist) or the generics technology (e.g: microwave technology in cooking ovens) is adapted for use in newly defined markets.

Mohd. Khata Bin Jabor

email: drhamka@yahoo.com

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INNOVATION IN PRACTICE
Innovation is a dynamic process A continuing occurrence in our everyday business life and they are mostly minor in nature Example: A color television set. What changes (technical design & appearance) could you suggest?
Mohd. Khata Bin Jabor email: drhamka@yahoo.com slide 62

INNOVATION IN PRACTICE
A deviation from the earlier model or add functions These changes are ongoing, and vital to the continued success of the business

Mohd. Khata Bin Jabor

email: drhamka@yahoo.com

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INNOVATION IN PRACTICE
Stage Date 1 1846 Person Michael Faraday Activities Discovered an interrelationship between electricity & magnetism through observation leading to scientific suggestion Electromagnetic wave theory Experimental detection (verification of the existence) of electromagnetic waves

2 3

1864 1886

James Maxwell Heinrich Hertz

4
5

1892
1894

William Crookes
Oliver Lodge

Suggests their use in wireless communication


Laboratory demonstration of use
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Mohd. Khata Bin Jabor

INNOVATION IN PRACTICE
Stage Date 6 7 8 9 1896 1897 Person Activities Guglielmo Recognized the potential utility of Marconi wireless telegraphy Guglielmo Commercial introduction Marconi

1910- Guglielmo Increasing adoption Crippen1912 Marconi Titanic effect Later Many Proliferation-radio industry, radar, TV industry, etc. Discuss the technological innovation above and identify factors that need to be given considerations upon making an

innovation.
Mohd. Khata Bin Jabor email: drhamka@yahoo.com slide 65

The process of Invention, Design and Innovation


Invention
Practical but unrealized inventions

Basic design concept


Physical arrangement of materials/ hardware/information New needs, new users & markets Competitive designing & redesigning, ongoing improvements of product: lower price, modified specifications

Design for commercial realization of invention

Innovative products designed for selected markets

Design development
Mohd. Khata Bin Jabor

Innovation
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Continuous innovation
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Conclusion
Applicable Adaptation Exploitation Expansion

Fulfilling Needs

Acceptance of an Idea

Mohd. Khata Bin Jabor

email: drhamka@yahoo.com

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