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Business Process Discovery

Sandy Kemsley Kemsley Design Ltd. www.column2.com

Copyright Kemsley Design Ltd., 2007

Agenda
Drivers for process improvement Analyzing the as-is processes Discovering hidden process opportunities Learning to think process

Copyright Kemsley Design Ltd., 2007

Drivers for Process Improvement


Competitive pressure Quality management initiatives Regulatory compliance Enterprise architecture and SOA Corporate performance management

Copyright Kemsley Design Ltd., 2007

Analyzing the As-Is


How much do you need to know about the as-is? Walking through your current process Analyzing the current state

Copyright Kemsley Design Ltd., 2007

Discovering Hidden Process Improvement Opportunities


Discovering the processes hiding in email and manual procedures Moving from as-is analysis to to-be opportunities Types of process improvement

Automation Geographic Disintermediation

Copyright Kemsley Design Ltd., 2007

Think Process
How to start thinking about new processes Moving from a functional viewpoint to a business process viewpoint

Copyright Kemsley Design Ltd., 2007

Process Prototyping
High-level process sketching Involving the right people

Copyright Kemsley Design Ltd., 2007

Questions?
Sandy Kemsley Kemsley Design Ltd. www.column2.com

Copyright Kemsley Design Ltd., 2007

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