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Emotional Intelligence

A Key Leadership Trait


Presented By: Saleiha Sharif

Leadership Traits
Integrity Maturity Energy Judgment Intelligence Motivation Expertise

But three broad set of capabilities: 1. Purely technical skills 2. Cognitive skills 3. Emotional intelligence

Eight Families of Emotions


A natural instinctive state of mind deriving from one's circumstances, mood, or relationships with others.
Enjoyment

Anger
Love Disgust Shame

Fear

Surprise Sadness

Definition of EI
A persons abilities to perceive, identify, understand, and successfully manage emotions in self and others

Initially the concept of EI was introduced by Goleman in 1998. He defines EI as The capacity for recognizing ones own emotions and those of others.

Personal Competency WHO I AM?

Social Competency

WHAT I DO?

Self Awareness
Knowing ones emotions, strengths, weaknesses, drives, values and goals and their impact on others. It means that they are honest with themselves and others.

e.g; A manager knows tight deadlines bring out the worst in him. So he plans his time to get the work done well in advance.

Self regulation
People who are in control of their feelings and impulses are able to create an environment of trust and fairness. In such environment, political behavior and infighting are sharply reduced and productivity tends to be high. e.g; When a team damages or spoils a presentation. Its leader resists the urge to scream. Instead he/she considers possible reasons for the failure, explains the consequences to the team and explores possible solutions with them.

Motivation
People seeking out creative challenges, love for learning and taking pride in the job work done. Have high level of energy to do things better. Eager to explore new approaches to work. e.g; A portfolio manager at an investment company sees his fund tumble for three consecutive quarters. Major clients defect. Instead of blaming external circumstances, he/she decides to learn from the experience.

Empathy
Considering ones feelings especially when making decision It is important for three main reasons:
Increasing use of teams Rapid pace of globalization Growing need to retain talent

Social Skills
Managing relation ships to move people in desired direction Socially skilled people have wide circle of associates and connections. Thus they have extensive networks and expert in understanding and controlling their own emotions and empathize with others feelings.

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