Employee Training and Development

Misbahuddin Azzuhri, SE, MM

Chapter 1 Introduction to Employee Training and Development

Forces Affecting the Workplace Make Training a Key Ingredient for Company Success Introduction What is Training? Designing Effective Training The Forces Influencing Working and Learning Snapshot of Training Practices Discussion Questions Application Assignments

Chapter 2 Strategic Training

Learning is Business at Nokia Introduction The Evolution of Trainings Role The Strategic Training and Development Process Organizational Characteristics That Influencing Training Training Needs in Different Strategies Models of Organizing the Training Department Marketing the Training Function Discussion Questions Application Assignments

Chapter 3 Need Assessment

Determining Training Needs at Union Pacific Railroad Introduction Why is Needs Assessment Necessary? Who Should Participate in Needs Assessment? Methods Used in Needs Assessment The Needs Assessment Process Competency Models Scope of Needs Assessment Discussion Questions Application Assignments

Chapter 4 Learning: Theories abd Program Design

A Positive Learning Environment Energies Training Introduction What is Learning? What is Learned? Learning Theories The Learning Process Instructional Emphasis for Learning Outcomes Considerations in Designing Effective Training Programs Discussion Questions Application Assignments

Chapter 5 Transfer of Training

Training Makes the Grade at KLA-Tencor Introduction Training Design Work Environment Characteristics That Influence Transfer of Training Organizational Environments That Encourage Transfer Discussion Questions Application Assignments

Chapter 6 Training Evaluation Training is Flying High at Northwest Airlines Introduction Reasons for Evaluation Training Overview of the Evaluation Process Outcomes Used in the Evaluation Training Programs

Chapter 6 Training Evaluation (Continued) Determining Whether Outcomes Are Good Evaluation Practices Evaluation Designs Determining Return on Investment Discussion Questions Application Assignments

Chapter 7 Traditional Training Methods

Training Gets Products to Market Introduction Presentation Methods Hands-on Methods Group Building Methods Choosing a Training Method Discussion Questions Application Assignments

Chapter 8 E-Learning and Use of Technology in Training

Technology Makes Training an Easy Sale at Cisco Systems Introduction Technologys Influence on Training and Learning Multimedia Training Computer-Based Training

Chapter 8 E-Learning and Use of Technology in Training (Continued) Intelligent Tutoring Systems Distance Learning Technologies for Training Administration Choosing New Technology Training Methods Discussion Questions Application Assignments

Chapter 9 Employee Development

Employees in Motion at PPG Industries Introduction Approaches to Employee Development The Development Planning Process Company Strategies for Providing Development Discussion Questions Application Assignments

Chapter 10 Special Issues in Training and Employee Development

Capitalizing on Local Talent Introduction Training Issues Resulting from the External Environment Training Issues Related to Internal Needs of the Company Discussion Questions Application Assignments

Chapter 11 Careers and Career Management Career Management is a Long-Term Investment Introduction Why is Career Management Important? What is Career? A Model of Career Development

Chapter 11 Careers and Career Management (Continued) Career Management Systems Roles of Employees, Managers, Human Resource Managers, and Company in Career Management Evaluating Career Management Systems Discussion Questions Application Assignments

Chapter 12 Special Challenges in Career Management Balancing Work and Life Company Policies to Accommodate Work and Nonwork Coping with Job Loss Dealing with Older Workers Discussion Questions Application Assignments

Chapter 12 Special Challenges in Career Management (Continued) Balancing Work and Life Company Policies to Accommodate Work and Nonwork Coping with Job Loss Dealing with Older Workers Discussion Questions Application Assignments

Chapter 13 The Future of Training and Development Training Helps Create New Business Introduction New Technologies for Training Delivery Virtual Work Arrangements Intellectual Capital Learning Management Systems

Chapter 13 The Future of Training and Development (Continued)

Business Needs and Performance Partnerships and Outsourcing Training and Development from a Change Model Perspective Methods to Determine Whether Change is Necessary Steps in Implementing Change Discussion Questions Application Assignments