Escolar Documentos
Profissional Documentos
Cultura Documentos
Awareness Training
1
What is AS 9100?
AS 9100 is a standard prepared by the IAQG, a group of individuals who work together in order to prepare International Standards, such as AS 9100:2009, the standards in which A & A has followed in establishing the Quality Management System which controls our production and service operations.
2
What is AS 9100?
It is the International Standard companies in the aerospace sectors adhere to when implementing a Quality Management System. In short, the AS 9100 standard is a compilation of all the general elements a companys quality management system must contain and the associated requirements that the company must adhere to in order to demonstrate conformance to the standard.
3
Level I
Level II
Level III
Work Instructions
Detail of how you do specific tasks
Quality Policy
WE are committed to conform to all customer requirements through the continuous improvement of our Quality Management System.
*** Posted throughout each Department ***
6
Quality Objectives
Quality Objectives explain how a company goes about meeting customer requirements. A & A Quality Objectives are listed below: 98% or better Customer Scorecards 4 or better on Customer Satisfaction Surveys 99.98% Product Acceptance Rate 98% On Time Delivery Each employee should be aware of how their job affects A & Aefforts to achieve these objectives as well as the Quality Policy.
7
1 - Control of Documents
All documents used during or in support of production and service operations must be controlled.
Assigned a unique document number Identified with a revision level
Documents which do not have a unique document number or revision level are considered UNCONTROLLED and should not be used unless they are clearly identified as REFERENCE ONLY. No employee may alter the content of a document without initiating the Document Revision Process.
2 - Control of Records
Records are considered to be any form of evidence that demonstrates A & A efforts to fulfill customer requirements or AS requirements. Examples include:
Shop Travelers Completed forms, data sheets and inspection reports Quotations and proposals Purchase Orders
Records must be preserved and legible during all production and service operations. Typically, records are kept with the traveler package or in customer/vendor files in the office.
10
3 - Control of Production
A & A controls production activities in the shop via the Shop Traveler.
No employee may deviate from the instruction provided through the shop traveler or control plan for any reason. Only the Production Engineer or designee is permitted to alter Shop Travelers or the work instructions/forms referenced therein.
11
5 - Preservation of Product
All product handled through the shop activities must be preserved and protected at all times. Care must be taken to avoid any damage to customer or A & A owned product (parts).
13
TRACEABILITY
14
Audits
Things I will be inspecting and asking about AS 9100
17
Why Audit?
To verify the adequacy and adherence to stated requirements. Implementation is the key to managing the Quality System.
Allows for measurement of results. Allows for consistency and reproducible results. Allows for process improvement initiatives.
18
Audit Interviews
Review all relevant procedures with your Supervisor prior to the audit. Provide answers and supporting documents, if applicable during the audit. Answer questions completely and honestly. Know where your procedures and documents are located. Know the A & A Quality Policy and Quality Objectives as well as how you contribute to them.
19
Quality Representatives
If you should have any questions regarding the Quality Management System or any other quality issue, you may contact any of the following people: Kimberlina Henderson
21