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E-Commerce
E-business
E-business is the use of the Internet and IT to execute all of the business processes for the firm. E-business includes e-commerce, all internal processes, and coordination with business partners such as customers and suppliers
E-business
E-business refers to the use of digital technology and the internet to execute the major business processes in the enterprise. It includes the activities for the internal management of the firm and for coordination with supplier and other business partners. It also includes ecommerce.
E-business
E-business is the conduct of business on the Internet, in supply-chain planning, tracking, fulfillment, invoicing, and payment. It includes buying and selling as well as serving customers and collaborating with business partners. It combines the resources of traditional information systems with the global reach of the Web.
E-Commerce
E simply means anything done via the internet and commerce means buying and selling products, services and information. So, E Commerce refers to the process of buying and selling or exchanging of products, services, or information via computer networks including internet.
E-Commerce
E-commerce is associated with buying and selling of information, products and services via computer networks to-day and in the future via any one of the myriad of networks that make up the Iway. E-commerce concerns the processes for buying and selling goods and services electronically
E-Commerce
E-commerce is the online process of developing, marketing, selling, delivering, servicing, and paying for products & services transacted on internetworked, global marketplaces of customers, with the support of a worldwide network of business partners.
Retail e-commerce revenues have grown exponentially since 1995 and have only recently slowed to a very rapid 16 percent annual increase, which is projected to remain the same until 2010.
video,
software,
Costs of delivery over the Internet very low Marketing costs remain the same; pricing highly variable Industries with digital goods are undergoing revolutionary changes (publishers, record labels, etc.)
E-Commerce
E-commerce involves digitally enabled commercial transactions between and among organizations and individuals.
Digitally enabled transactions include all transactions mediated by digital technology Commercial transactions involve the exchange of value across organizational or individual boundaries in return for products or services
E-Commerce
Electronic commerce is the paperless exchange of business information using electronic data interchange (EDI), e-mail, electronic bulletin boards, fax transmissions and electronic fund transfer. It refers to Internet shopping, online stock and bond transactions, the downloading and selling of soft merchandise such as software, documents, graphics, music etc (Business town.com).
Strategic impact
Electronic commerce can have a strategic impact on business by: Providing an innovative approach for conducting business. Providing a reduction in the cost of transactions. Providing unique, customized products for its customers. Providing customer access 24 hours every day.
Benefits of E-Commerce
For Consumers
Reduced Prices Global marketplace 24 hour access Larger Purchase per transaction Reduced time
Benefits of E-Commerce
For Business
Easier entry to new market Low cost advertisement Low barriers to entry Improved customer relation
Benefits of E-Commerce
For Business
Eliminate Middleman Reduced paperwork Advice from experts and peers New business opportunity Improved market analysis
Disadvantages of E-Commerce
For Consumer
Disadvantages of E-Commerce
For Business
Hardware and software Maintenance of Website Intellectual property Taxation Limited market place Training and maintenance
Categories of E-Commerce
There are many ways in which e-commerce can be classified. On the basis of the nature of the participants, e-commerce are three types. These are
Business-to-consumer (B2C)
Business-to-customer(B2C): Selling or retailing of products and services directly to individual customers (Wal-Mart.com) It involves commercial interaction between a business entity and an individual consumer, where a business sells to a consumer for example, a customer buying a shirt from a retailer through the Internet. Munshigi.com, bengalcommerc.com, bajna.com and ebangla.com are the most popular B2C ecommerce in Bangladesh.
Business-to-consumer (B2C)
Businesses typically sell products and services to consumers at E-commerce websites that provide attractive Web pages, multimedia catalogs, interactive order processing, secure electronic payment systems, and online customer support
Categories of E-Commerce
Business-to-Business (B2B)
Business-to-business (B2B): Sales of goods and services to other businesses (Grainger.com, Ariba.com)
Business-to-business applications of Ecommerce involve electronic catalog, exchange, and auction marketplaces that use Internet, intranet, and extranet websites and portals to unite buyers and sellers.
Business-to-Business (B2B)
It involves online commercial interaction between two business entities for example, a wholesale buyer doing business negotiations with a garments manufacturer over the Internet. B2B application already exists in the export sector of Bangladesh, especially in the Ready Made Garments (RMG) industry.
Business-to-Business
Three main types of B2B e-commerce: Supplier-oriented marketplace supplier company provides e-commerce capabilities for other businesses to order its products. Buyer-oriented marketplace buyer requests quotations or bids from other companies electronically. Intermediary-oriented marketplace acts as an intermediary between buyer and seller.
Consumer-to-consumer (C2C)
Consumer-to-consumer
(C2C):
Individuals using the Web for private sales or exchange. Consumer selling directly to consumer (eBay.com). It involves commercial interaction between two private individuals for example, auction sites. If a person wants something to sale, then he can get it listed at an auction site, and others can bid for it.
History of e-commerce
Began in 1995 and grew exponentially; still growing at an annual rate of 16 percent
Available everywhere, all the time Offers global reach (across cultural/national boundaries). Operates according to universal standards (lowers market entry for merchants and search costs for consumers).
Provides information richness (more powerful selling environment) Is interactive (can simulate face-to-face experience, but on a global scale) Increases information density (amount and quality of information available to all market participants) Permits personalization/customization
Financial service Stock trading Banking Legal and professional service Tour and travel Healthcare
Essential e-commerce processes required for the successful operation and management of e-commerce activities. There are nine key components of an ecommerce process architecture that is the foundation of the e-commerce initiatives of many companies.
Selection and value: Attractive product selections, competitive prices, customer support after the sale, satisfaction guarantees. Performance and service: Fast, easy navigation, shopping and purchasing, quick shipping and delivery.
Look and feel: Multimedia product catalog pages, shopping features, website shopping area. Advertising and Incentives: E-mail promotions, discount and special offers, Advertising at affiliate sites. Personal attention: Personalized product recommendations, Web advertising.
Community Relationship: Virtual communities of customers, suppliers, and others via newsgroup, chat room and links to related sites. Security and Reliability: Security of customer information and website transactions, reliable order fulfillment.
The Internet and Web are just two of a long list of technologies, such as automobiles and radio, that have followed a similar historical path. Although e-commerce has grown explosively, eventually its growth will cap as it confronts its own fundamental limitations.
E-commerce in Bangladesh
E-commerce in Bangladesh actually started in the year of 1999 based in USA with some non-resident Bangladeshis. This people opened some Bangladeshi sites focused on providing local news and some transactional things like sending gift items to Bangladesh.
E-commerce in Bangladesh
www.banglaCommerce.com www.muktobazar.com www.chorka.com
www.hutbazar.com
www.ekusheybd.com www.cellbazar.com www.bajna.com
E-commerce in Bangladesh
www.bangladeshinfo.com
www.bd
Enterprise managers lack of initiatives and leadership in taking advantages of e-commerce. Lack of sufficient Infrastructure Lack of General awareness about ecommerce Lack of awareness at government level of e-commerce issues
Poor number of users of web sites Mistrust Bandwidth Small number of Credit card users Limitations of supportive legal system Absence of cyber law
Overcome
Infrastructure development Legal framework Skilled manpower Ensure proper security about customers information (i.e Credit card number) by cyber law. Development of proper educational institution to create efficient IT professionals
Overcome
To increase the use of computers and internet facilities, government should withdraw all taxes from computers and its accessories. Proper banking infrastructure for issuing debit/credit card and online money transaction facility. Government should create an image of e-commerce awareness and leadership, and demonstrate to business community the importance of e-commerce.
Overcome
.
Relax foreign exchange control on travel and for business and allow issuance of international credit cards. Establish sufficient number of cyber caf through private entrepreneurs.
Overcome
Make business Association and organizations aware of the benefit of ecommerce. BGMEA can play a significant role in this respect. Political commitment to improve governance and institutional strengthening are essential for successful of ecommerce.
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