USE OF IT IN VALUE CHAIN ACTIVITY

Prepared by - Nisarg Prajapati (5196)

Submitted to Rachana maam

 Internet technology is a powerful tool for facilitating supply chain

management like procuring items from suppliers, reducing inventory reqiurements, expediting the design & production of new components, & otherwise engaging in mutually beneficial collaboration with suoppliers.
Internet related technologies are acknowledged as the latest and

most powerful tool to support supply chain management initiatives, opening "a new world of opportunities within the supply chain(Henriott, 1999).

Use of IT in Dept Of Posts

India Post Online Tracking facility

As we know the main function of India post is distribution of mails

efficiently and effectively. India post has started use of internet technology in its operation to improve its mails handling & distribution system.
India Posts online tracking allows you to access tracking information

and confirm the delivery of your item by using the tracking number assigned to you at the time of Booking. You can find the tracking number on the Postal receipt handed over to you at the Post office Counter at the time of booking.

What can be Tracked

Speed post (Domestic EMS)
International EMS Electronic Money Order (eMO)

Registered Mail
Express Parcel Electronic Value Payable Parcel (eVPP)

How it works
The tracking system is updated periodically to provide you with the

most current information available about the location and status of your item. You'll be able to find out the following:
o When your item was booked o When your item was dispatched and received at various locations

during its Journey

o When your item was delivered, or:

o When a Delivery Intimation Notice was issued to notify the recipient

that the item is available for delivery

How Can I Track?

Go to home page of India Post website

www.indiapost.gov.in Enter the Postal Article Number In the Tracking Number(s) box, Select the Go button to view your results.

 India post has also introduced web based customer grievance handling system to facilitate its consumer to register their

complain online and get it solved.

Use of IT in SBI

 With increasing competition in banking sector many banks

have started heavy use of internet based services to keep their position. One of the major player in banking sector is State Bank of India (SBI) SBI has used internet technology in its banking activity to serve their customer with high convince. www.onlinesbi.com, the Internet banking portal of SBI bank, enables its retail banking customers to operate their accounts from anywhere anytime, removing the restrictions imposed by geography and time.

 It's a platform that enables the customers to carry out their

banking activities from their desktop, aided by the power and convenience of the Internet. Using Internet banking services, you can do the following normal banking transactions online:

Funds transfer between own accounts. Third party transfers to accounts maintained at any branch of SBI Group Transfers to accounts in State Bank Group Inter Bank Transfers to accounts with other Banks Online standing instructions for periodical transfer for the above Credit PPF accounts across branches Request for Issue of Demand Draft Request for opening of new accounts Request for closure of Loan Accounts Request for Issue of Cheque Book

Use of IT in Vodafone

 Vodafone has started use of internet based services to facilitate their customer in following ways.. Recharge online through internet banking
Know about various offers for prepaid and

postpaid connection Subscribe for internet services Register complaint online Change service operator or purchase new vodafone connection

 Because of use of IT customer need not go to

retail dealer of vodafone to get their services. Also there is no extra charges to use online facility services