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Microsoft Exchange Server 2003 Disaster Recovery

Eileen Brown IT Evangelist Microsoft Ltd.
eileenb@microsoft.com http://blogs.msdn.com/eileen_brown

What we will cover:

Preparing for disaster Best practices for backup of Exchange 2003 Mailbox Recovery Center Recovery Storage Group Alternate Server Recovery Replacing a server

Prerequisite Knowledge

Experience supporting Windows Servers Experience supporting Microsoft Exchange Server 2000 or 2003 Experience supporting E-Mail clients

Level 200

Agenda

Backup Best Practices Mailbox Recovery Recovering Stores Replacing an Exchange Server Alternate Server Recovery

Backup Best Practices

Backup Applications

Windows Backup

Integrates with Windows Server and Exchange Accesses Information Store directly Speeds up backup New in Windows Server 2003

Shadow Copy

Third party backup programs

Backup Best Practices

Implementing Backups

Design and schedule backups

Service level agreement Tape rotation

Leave Circular Logging disabled Log file location

Keep log files and databases on separate drives

Backup Best Practices

Types of Backup
Type
Full

Recovery

Backup
Large Slow Smaller Faster Smallest Fastest

One backup set Fast Differential Last full backup + latest differential Slower Incremental Last full backup + all subsequent incremental sets Slowest

Backup Best Practices

Backing up the Metabase

Exchange requires IIS to function

Backup of IIS configuration is critical

Backup with IIS Manager console

Within IIS MMC

Csript \%SystemRoot%\system32\iisback.vbs

Backup with iisback.vbs script

http://support.microsoft.com/default.aspx?scid =kb;en-us;241635&Product=exch2003

Backup Best Practices

Planning Best Practices

Write out and follow backup procedure

What to backup and how often

Keep alternate hardware on hand Run a trial restoration periodically Backup Active Directory

Backup Best Practices

Design Best Practices

Store log files and Information Store on separate physical drives. Keep Information Store volume under 50% capacity

Speeds restore process Copy damaged database before restore

Increase message and mailbox retention

demonstration
Backup Best Practices
Backing up Exchange with Windows Backup Backing up the metabase Other preparations (item retention settings)

Agenda

Backup Best Practices Mailbox Recovery Recovering Stores Replacing an Exchange Server Alternate Server Recovery

Mailbox Recovery
Deleted Mailbox Retention

Mailbox Recovery Center

New in Exchange 2003 Quickly recovers deleted mailboxes

Retain until backed up setting Time limit set in System Manager

As resources allow

Mailbox Recovery
Recovering Deleted Items

Deleted Items folder Recovery Storage Group PST/OST Alternate Server Recovery Exmerge Brick Level Backups

Mailbox Recovery
Recovery Storage Group

Recovers mailboxes, mailbox stores, and items (not public folders) Prior Versions: Alternate Server Recovery No downtime No additional hardware Differs from Storage Group

MAPI the only protocol ExMerge the only access to contents Databases do not mount automatically

Mailbox Recovery
RSG and Active Directory
Exchange Server Storage group
Mailbox database
Mailbox
GUID Attribute
msExchMailbox GUID Attribute

Active Directory
Users
User 1

Recovery Storage Group Recovery Database

Recovery Mailbox
GUID Attribute

Mailbox Recovery
PST/OST Restore Method

To recover an entire mailbox Laptop or Client computer not yet synchronized to Exchange server Create a PST of the mailbox named username.pst Recreate the mailbox on the server Use Exmerge

Mailbox Recovery
Exmerge

Import/Export tool for Exchange stores Updated for Exchange 2003 Download separately from http://microsoft.com/downloads User rights

Mailbox Recovery
Alternate Server Recovery

Mailbox no longer exists in mailbox store Deleted mailbox retention period has passed Nearly identical server hardware in a different AD forest Restore from a backup, then use ExMerge to create .pst file Recreate the mailbox on the original server Use Exmerge to import

Mailbox Recovery
Brick Level Backups

Allows for direct backup and recovery of individual mailboxes Third party applications Slower backup/recovery Bloats backup and mailbox store

demonstration
Recovering items and Mailboxes
Mailbox Recovery Center Restoring items from Recovery Storage Group

Agenda

Backup Best Practices Mailbox Recovery Recovering Stores Replacing an Exchange Server Alternate Server Recovery

Recovering Stores
Options

Recovery Storage Group

Exchange 2000 SP3 or later Dial-tone method

Public Folders Damaged hardware Separate Active Directory forest

Alternate Server Recovery

Transaction Logs

Recovering Stores
Dial-Tone Method

Purpose: to minimize user downtime when recovering from a backup Example situation: Corrupted Mailbox Store Exchange features used

Recovery Storage Group Exmerge 2003 Mailbox Store re-creation

Recovering Stores
Using Dial-Tone Method

Recent backup

Incremental or differential plus full

Cumulative transaction log files

Improve recovery quality

Recovery Storage Group

Recovering Stores
Dial-Tone Method: 4 Steps
ExMerge Dial-Tone Database

RSG

demonstration
Recovering Mailbox Stores Using the Dial-Tone Method
Recovery Storage Group Restored from backup Finalize dial-tone restore

Agenda

Backup Best Practices Mailbox Recovery Recovering Stores Replacing an Exchange Server Alternate Server Recovery

Replacing an Exchange Server

Requirements

Nearly Identical Hardware/OS Exchange Media Recent Backup Active Directory in place

Replacing an Exchange Server

Processes Used

System State restore

Active Directory Registry Exchange Settings

\disasterrecovery Exchange install Information Store Restore

Transaction Logs

Replacing an Exchange Server

Steps

Install Server Perform System State restore Install Exchange Restore Information Store

demonstration
Replacing an Exchange Server
Setting up for Alternate Server Recovery Restoring the database

Agenda

Backup Best Practices Mailbox Recovery Recovering Stores Replacing an Exchange Server Alternate Server Recovery

Alternate Server Recovery

When to perform

Public folder Mailbox deleted and purged

Can not use Recovery Storage Group Hardware failure Site damage

Physical damage

Alternate Server Recovery

Requirements

Backup of Information Store Windows Server and Exchange Media Hardware Time

Alternate Server Recovery

Settings That Must be Identical

Organization name Administrative Group name Storage group name Database LegacyExchangeDN

Alternate Server Recovery

Active Directory and LDIFDE

LDIFDE imports and exports Active Directory entries Other tools available Used to check LegacyExchangeDN and to recreate AD entries.

Alternate Server Recovery

Disaster Recovery Features

Install Windows Server and Exchange Server Match names Restore the Windows backup set made on the server being rebuilt Recreate Active Directory Export items from the database

demonstration
Alternate Server Recovery
Setting up for Alternate Server Recovery Restoring the database

Session Summary

Preparing for Disaster:

Use best practices for backup

Use the Recovery Storage Group

To Recover Mailboxes To Recover Stores

Use Exmerge to recovery data from recovered servers or PST/OSTs Remember alternate server recovery requirements

For More Information

Main TechNet Web site at

www.microsoft.com/technet

Additional resources to support this Session page can be found at

www.microsoft.com/technet/tnt1-101

For More Information

Exchange Web Site

http://www.microsoft.com/exchange

Windows Server 2003 Web Site

http://support.microsoft.com/default.aspx? scid=fh;EN-US;winsvr2003

MS Press
Inside Information for IT Professionals

To find the latest IT Professional related titles visit

www.microsoft.com/learning/books/itpro/

3rd Party Publications

Supplementary publications for IT Pros

These books can be found and purchased at all good book stores and on-line retailers

Microsoft Learning
Training Resources for IT Professionals
Troubleshooting

Microsoft Exchange

Server 2003
2011 Detailed

Syllabus: www.microsoft.com/learning

To locate a training provider, please access

www.microsoft.com/learning
Microsoft Certified Technical Education Centers

are Microsofts premier partners for training services

Assess your Readiness Microsoft Skills Assessment

What is Microsoft Skills Assessment?

Self-study learning tool to evaluate readiness for product and technology solutions, instead of job-roles (certification) Windows Server 2003, Exchange Server 2003, Windows Storage Server 2003, Visual Studio .NET, Office 2003 Free, online, unproctored, and available to anyone Answers, Am I ready? Determines skills gaps, provides learning plans with Microsoft Official Curriculum courses, plus more Microsoft learning content suggestions such as TechNet resources Post your High Score to see how you stack up
visit

http://www.microsoft.com/assessment

Become a Microsoft Certified Systems Administrator (MCSA)

What is the MCSA certification?

For IT professionals who manage and maintain networks and systems based on the Microsoft Windows Server operating system

How do I become an MCSA on Microsoft Windows 2000?

Pass 3 core exams Pass 1 elective exam or 2 CompTIA certifications For more information about certification requirements, exams, and training, visit www.microsoft.com/mcsa

Where do I get more information?

Become A Microsoft Certified Systems Engineer (MCSE)

What is the MCSE certification?

Premier certification for IT professionals who analyze the business requirements and design, plan, and implement the infrastructure for business solutions based on the Microsoft Windows Server System integrated server software.

How do I become an MCSE on Microsoft Windows 2003?

Pass 6 core exams Pass 1 elective exams from a comprehensive list For more information about certification requirements, exams, and training options, visit

Where do I get more information?

Demonstrate Your Security or Messaging Specialization

What are MCSA/MCSE specializations?

MCSA and MCSE specializations allow IT professionals to highlight specific expertise or technical focus within their job role.
MCSA: Security MCSE: Security

What specializations are available?

MCSA: Messaging MCSE: Messaging

Where do I get more information?

For more information about MCSA and MCSE specialization requirements, exams, and training options, visit www.microsoft.com/mcsa or www.microsoft.com/mcse

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