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McGraw-Hill/Irwin
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Learning Points
In the introduction you will discover the answers to these questions: What is leadership, and why is it important? Where do leaders learn to lead, and what do people want in a leader? What are the satisfactions and frustrations of leadership? What are the elements of caring leadership?
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Learning Points
Leadership is a concept that is both current and timeless Leadership excellence requires the ability to: Attract capable people Motivate them to put forth their best effort Solve problems that arise These are difficult tasks, which helps explain why effective leadership is so rare
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Learning Points
Consider these questions: Have you ever been the victim of a poor leader? What made them good or bad? How do you feel about the good leaders you have known?
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Learning Points
A good leader is more important than other other factor for work morale and job performance Social conscience and conduct were influenced by Martin Luther King and Susan B. Anthony The fates of nations were determined by Alexander the Great and Joan of Arc Civilization was shaped by philosophers such as John Stuart Mill and Adam Smith
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Learning Points
Leadership scholar Ralph M. Stogdill identified these leadership traits: A strong drive for responsibility and task completion Vigor and persistence Venturesomeness and originality in problem-solving Initiative in social situations Self-confidence and sense of personal identity Willingness to accept consequences of decisions and action
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Learning Points
Readiness to absorb interpersonal stress Willingness to tolerate frustration and delay Ability to influence other persons behavior Capacity to structure social interaction systems to the purpose at hand
These traits differentiate: Leaders from followers Higher echelon from lower echelon leaders
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Environmental Factors
Recently, leadership has been viewed as a social phenomenon, not an individual trait This explains why leaders who are successful in one situation fail in another Egyptians: demanded authority, discrimination, and just behavior in their leaders Greeks valued: Justice and judgment (Argamemnon) Wisdom and counsel (Nestor) Shrewdness and cunning (Odysseus) Valor and action (Achilles)
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Environmental Factors
Patterns of behavior deemed acceptable in leaders differ from time to time and culture to culture Thus, the establishment of educational institutions and curricula to impart and reinforce the knowledge, skills, and attitudes deemed important by a society or group
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Environmental Factors
Throughout history, male leaders have outnumbered female leaders Even the definition of leader is a social phenomenon Edith Wilson ran the U.S. while her husband was incapacitated, but history credits President Woodrow Wilson as leader during that time Public recognition of Mrs. Wilsons influence would not have been in line with the norms of the time
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About 1 out of every 10 people in the American workplace is a supervisor, administrator, or manager Management author Andrew DuBrin identifies the satisfactions and frustrations typically found in leadership roles
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Caring Leadership
Caring is an essential ingredient for success Only when the leader cares will: Others care There be focus and energy for the work to be done
There are two aspects of caring leadership: Commitment to a task Concern for people
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Caring Leadership
Theodore Roosevelt advocates a life of engagement and meaning This means a personal commitment to accomplishing a goal Goals may be a one-time endeavor or a lifes work The goal may or may not be tangible In any case, the leaders commitment becomes contagious, igniting the emotions of all present
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Caring Leadership
Caring leadership also means caring about people The caring leader is unselfish, ready and eager to hear the other persons story He/she is dedicated to the service of others Concern for others results in loyalty and dedication to the leaders goals
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Caring Leadership
Lessons from great leaders: Jan Carlzon, former CEO of Scandinavian Airlines: there are two great motivators in life. One is fear. The other is love. You can manage people by feat, but if you do, it will diminish both them and you. The path to success begins in the heart. James Autry, former CEO of Meredith Corporation: If you dont truly care about people, you should get out of leadership; it will save a lot of people a lot of trouble and maybe even a heart attack.
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Caring Leadership
Both commitment to a goal and concern for others must be present for caring leadership to occur Without commitment, there is no passion Without concern, there is no loyalty Caring leadership cannot be legislated, and it cannot be an act When the leader cares, others become focused and energized At this point direction and momentum develop and great achievements are made
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