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Managers have to cope with diverse and far-reaching challenges FOR EXAMPLE 1. Strive to remain competitive in a dynamic and far reaching world 2. To keep pace with ever-advancing technology 3. To find ways to incorporate the Internet and e-business into their strategies and business model
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Competency a combination of knowledge, skills, behaviors, and attitudes that contribute to personal effectiveness
Managerial Competencies sets of knowledge, skill, behaviors, and attitudes that a person needs to be effective in a wide range of positions and various types of organizations
Chapter 1: PowerPoint 1.2
Managerial Effectiveness
Self-Management Competency
Chapter 1: PowerPoint 1.4 (Adapted from Figure 1.1)
Multicultural Competency
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to what extent we believe competencies are something we are "born with or can be learned." So what !!!!!!!!!....... everyone can develop these competencies if we are motivated, although some competencies may "come easier" to certain individuals than to others. Do we agree?
What Is An Organization?
A formal and coordinated group of people who function to achieve particular goals These goals cannot be achieved by individuals acting alone An organization has a structure.
What Is A Manager?
A person who plans, organizes, leads and controls the allocation of human, material, financial, and information resources in pursuit of the organizations goals
What sets managers apart from individual employees?
Managers are evaluated on how well the people they direct do their jobs
Chapter 1: PowerPoint 1.6
Making decisions to guide the organization through planning, organizing, leading, and controlling
The attainment of organizational goals in an effective and efficient manner through Four functions:
planning, organizing, leading, and controlling organizational resources.
They get things done through their organization. They create the systems, conditions and environment that enable organizations to survive and thrive beyond the tenure of any specific supervisor or manager. How to relate the above issues with competency stated earlier
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Do you have a positive or negative view of management. How this view influences their behavior in organizations.
Functions and Levels of Management: What Are the Basic Managerial Functions?
Organizing
Planning
Leading
Controlling
Chapter 1: PowerPoint 1.10 (Adapted from Figure 1.2)
Planning Select goals and ways to attain them Resources Human Financial Raw Materials Technological Information Leading Use influence to motivate employees Controlling Monitor activities and make corrections Organizing Assign responsibility for task accomplishment
Effectiveness
Exhibit 1.1
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Getting others to perform the necessary tasks by motivating them to achieve the organizations goals Crucial element in all functions Discussed in depth in Chapter Dynamics of Leadership or your specific course
Chapter 1: PowerPoint 1.14
Process by which a person, group, or organization consciously monitors performance and takes corrective action
???????????????
how much time you think managers spend on each function; which functions you think are the most difficult to perform; which functions you would find most and least rewarding to perform.
Exhibit 1.3
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???????????????
what percentage of time first-line, middle, and top managers spend on each of the basic managerial functions. which competencies are most important for managers at each level. which activities are likely to be most stressful for each level of management.
Communication Competency
Ability to effectively transfer and exchange information that leads to understanding between yourself and others Informal Communication
Used to build social networks and good interpersonal relations
Formal Communication Used to announce major events/decisions/ activities and keep individuals up to date Negotiation Used to settle disputes, obtain resources, and exercise influence
Chapter 1: PowerPoint 1.21
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How extensive training programs can influence communication within your company? think of examples of good and poor communication competencies you have witnessed. what factors must be overcome to develop strong communication competencies. which component of the competency is most difficult for you to develop and why.
Deciding what tasks need to be done, determining how they can be done, allocating resources to enable them to be done, and then monitoring progress to ensure that they are done
Planning
projects
with
agreed
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to think of examples of good and poor planning and administration competencies you have witnessed. what factors must be overcome to develop strong planning & administration competencies. which component of the competency is most difficult for them to develop and why.
Accomplishing tasks through: small groups of people who are collectively responsible and whose job requires coordination
Acieving by:
Designing teams properly people participate in setting goals involves having
gets
Managing team dynamics involves settling conflicts, sharing team success, and assign tasks that use team members strengths
Chapter 1: PowerPoint 1.23
????????????
to think of examples of good and poor teamwork competencies you have witnessed. what factors must be overcome to develop strong teamwork competencies. which component of the competency is most difficult for them to develop and why.
?????????
to think of examples of good and poor strategic action competencies you have witnessed. what factors must be overcome to develop strong strategic action competencies. which component of the competency is most difficult for them to develop and why.
E. Multicultural Competency
1. understanding, appreciating and responding to diverse political, cultural, and economic issues across and within nations. 2. includes cultural knowledge and understanding cultural openness and sensitivity
Understanding, appreciating and responding to diverse political, cultural, and economic issues across and within nations Cultural knowledge and understanding of the events in at least a few other cultures Cultural openness and sensitivity to how others think, act, and feel Respectful of social etiquette variations Accepting of language differences
Chapter 1: PowerPoint 1.26
???????????????
to think of examples of good and poor multicultural competencies you have witnessed. what factors must be overcome to develop a strong multicultural competency. which component of the competency is most difficult for you and why?
Self-Management Competency
Developing yourself and taking responsibility at work and beyond Involve: Integrity and ethical conduct Personal drive and resilience Balancing work and life issues Self-awareness and personal development activities
Chapter 1: PowerPoint 1.27
Self-Management Competency
Snapshot
My strengths and weaknesses havent changed a lot in ?? years. The important thing is to recognize the things you dont do well and build a team that reflects what you know the company needs.
????????????
to think of examples of good and poor selfmanagement competencies you have witnessed. what factors must be overcome to develop strong self-management competencies. which component of the competency is most difficult for you and why.
RESEARCH FINDING
Recruiters rated the business schools and their M.B.A. students on 21 attributes. Here are the percentages of recruiters who said the attribute is "very important" to them. Communication & interpersonal skills 89.0% Ability to work well within a team 86.9 Personal ethics & integrity 86.2 Problem-solving skills 84.3 Work ethic 82.9 Fit with corporate culture 74.5 Leadership potential 72.5 Strategic thinking 67.1 WHAT DO YOU THINK???????
6. Overmanaging: unable to delegate or build a team 7. Unable to staff effectively 8. Unable to think strategically 9. Unable to adapt to boss with different style 10. Overdependent on advocate or mentor
Adapted from Exhibit 1.5 McCall & Lombardo, What Makes a Top Executive? Psychology Today, Feb 1983
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