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Chapter 1
Enterprise
Key terms
enterprise: the process by which new businesses are formed and new products and services are created and brought to the market. enterprise skills: skills that allow an individual or organisation to respond
effectively to changing market situations, including: problem-solving skills, the ability to think and act innovatively and creatively, risk management and
risk-taking skills and a can-do-attitude. entrepreneurs: individuals who have an idea that they develop by setting up a new business and encouraging it to grow. They take the risk and the subsequent profits
that come with success or the losses that come with failure.
the Global Entrepreneurship Monitor in 2006 saying that they are afraid of failure. As the majority of new businesses fail, such fears are well placed.
However, the ability to evaluate the risks and uncertainty is an integral part of almost all business decisions and an important element of successful entrepreneurship.
reducing business taxes and trying to establish and maintain a modern and competitive business tax system
reducing the regulatory burden on enterprises reducing barriers to raising finance for small businesses improving the support for small and new businesses promoting a change in the UKs enterprise culture encouraging business start-ups in economically deprived regions of the UK introducing legislation to promote competition
Enterprise education
The government believes that equipping young people with vital skills is a way of securing the future economic success of the UK. Since September 2005, all Key Stage 4 students have had an entitlement to the equivalent of 5 days activity each year to develop their enterprise capability. In its budget of April 2007, the government announced further funding of 180 million over the next 3 years to encourage this development in schools. Working in groups, discuss how valuable the enterprise education you have received has been in developing your entrepreneurial skills. Share your conclusions with the rest of the class.
6 Can government agencies ever be really effective in providing advice for entrepreneurs?
Chapter 2
Franchising (1)
Franchising is when a business (the franchisor) gives the right to supply its product or service to another business (the franchisee).
Operation of a franchise
The most common franchise arrangement is a business format franchise. It has the following characteristics: The owner of a business (the franchisor) grants a licence to another person or business (the franchisee) to use their business idea often in a specific geographical area. The franchisee sells the franchisors products or services, trades under the franchisors trademark or trade name and benefits from the franchisors help and support.
Franchising (2)
The franchisee pays an initial fee to the franchisor and then a percentage royalty on sales. The franchisee owns the outlet he/she runs, but the franchisor keeps control of how products and services are marketed and sold, and how its business idea is used. Identify the franchise businesses you are aware of. In pairs or small groups, investigate the benefits of operating as a franchise and the possible pitfalls of operating as a franchise. Share your findings with the rest of the class to come up with a summary of all the main benefits and possible pitfalls of operating as a franchise.
Trademarks
Trademarks act as powerful marketing tools, helping customers recognise the products of a business and distinguishing them from those of competitors. Identify as many trademarks as you can.
Chapter 3
goods and services. It involves making decisions and taking financial risk.
Enterprise
The key entrepreneurial functions are: decision making risk taking
Using your knowledge of one small and one large organisation, give examples
of each entrepreneurial function. Are both functions carried out by the same person in the small organisation? Are both functions carried out by the same person in the large organisation?
Is enterprise a separate factor of production, or is it just a case of someone providing skilled labour alongside capital?
could be made more efficient. You could make one suggestion for each factor of production.
Do your suggestions include any of the following? improving the fertility of land using renewable or recyclable resources
Production (1)
production: the process whereby resources (factors of production) are converted into a form that is intended to satisfy the requirements of potential customers. The output of the production process may be a service (e.g. a haircut) or a finished good (e.g. a toy). transformation process: the conversion of a firms inputs into outputs that reach the customer.
Production (2)
Describe the transformation process for: a haircut a childs toy
Adding value
Adding value is the process of increasing the worth of resources by modifying them. It can be calculated by the following formula: added value = sales revenue the cost of bought-in materials, components and services Example: selling price = 50 cost of materials and components = 15 cost of bought-in services = 12
Each group should then explain to the whole class the reasons why its
products have created the highest and lowest added value. The class should then vote on which product has created the greatest added value the lowest added value
Chapter 4
Business plans
business plan: a report describing the marketing strategy, operational issues and financial implications of a business start-up.
offered brief account of the long-term forecasts and plans of the business
SWOT analysis In groups, explore precisely what information would be required under one or more of the above headings and share your findings with the rest of the class.
Use this information and that in your textbook to compile a brief guide to business planning for a new start-up business. The guide should be in the
form of a leaflet (e.g. a sheet of A4, folded in half to give four A5 sides) that summarises the purposes, benefits and recommended content of a business plan.
Chapter 5
Marketing
marketing: the process of anticipating and satisfying customers wants in a way that delights the customer and also meets the needs of the organisation. What are the key features of this definition of marketing? Marketing is about: anticipating customers wants satisfying customers wants delighting customers meeting the needs of the organisation
Market research
market research: the systematic and objective collection, analysis and evaluation of information that is intended to assist the marketing process. What are the key features of this definition of market research? Market research is about: systematic collection objective collection analysis and evaluation of information assisting the marketing process
In small groups, draw up lists of the advantages and disadvantages of two methods of conducting primary research. Provide examples of market research that a business might carry out and that
are best suited to the two methods of primary research you have selected.
After the lesson, check these arguments with the textbook.
research.
Summarise two benefits and two problems of secondary market research in general, when compared to primary market research. After the lesson, check these arguments with the textbook.
Sampling
sample: a group of respondents or factors whose views or behaviour should be representative of the target market as a whole
Methods of sampling
random sample: a group of respondents in which each member of the target population has an equal chance of being chosen. quota sample: a group of respondents comprising several different segments, each sharing a common feature (e.g. age, gender). The number of interviewees in each
classification is fixed to reflect their percentage in the total target population; they are selected non-randomly by the interviewer.
stratified sample: a group of respondents are selected according to particular features (e.g. age, gender). The final selection is chosen specifically, but not by the interviewer.
Chapter 6
Understanding markets
Markets
A market is a place where buyers and sellers come together.
Geographical classification
local markets regional markets national markets
Other classification
physical markets non-physical markets Give one example of each of these five types of market. For each of the five examples, identify one benefit to the seller from operating in that market.
Market segmentation
market segmentation: the classification of customers or potential customers into groups or subgroups (market segments), each of which responds differently to different products or marketing approaches.
time.
market share: the percentage or proportion of the total sales of a product or service achieved by a firm or a specific brand of a product. Market share is usually measured as a percentage, calculated by the formula: market share = sales of one product or brand or company 100 total sales in the market
2007
100,000 5
2008
105,000 5
Company X data
Number of oojamiflips sold Average price of oojamiflips Sales value of oojamiflips
2007
25,000 7 175,000
2008
35,000 6 210,000
500,000
6 35,000 x 100 105,000 7 210,000 x 100 =
525,000
Chapter 7
Business classifications
Unincorporated and incorporated businesses
In an unincorporated business, there is no distinction in law between the individual owner and the business itself. The identity of the business and the
owner is the same. Such businesses tend to be sole traders or partnerships. In an incorporated business, the business has a legal identity that is separate
from the individual owners. As a result, these organisations can own assets, owe money and enter into contracts in their own right. Such businesses include private limited companies and public limited companies.
A partnership is a form of business in which two or more people operate for the common goal of making a profit. In a general partnership, the business is
unincorporated and liability is unlimited. A private limited company is a small to medium-sized business, usually run by the family or the small group of individuals who own it. Its shares cannot be sold
without the agreement of the other shareholders. It must have Ltd after the company name.
Not-for-profit organisations
Not-for-profit organisations are increasingly known as the third sector (i.e. the noncommercial or public sector). They generally share the following characteristics: They are non-governmental organisations. A governing body is responsible for managing their affairs. They are value driven and have social, environmental, community, welfare or cultural aims and objectives. They are usually established for purposes other than financial gain. Any profits or surpluses are reinvested in the organisation to further its objectives.
Chapter 8
Raising finance
Your research should include the following pieces of information: a definition and description of the method of raising finance
the main advantages of the type of finance the main disadvantages of the type of finance an example of what it might be used for
The following 10 slides are a checklist of key points that should appear in the
presentations.
Venture capital
venture capital: finance that is provided to small or medium-sized firms that seek growth, but which may be considered risky by typical share buyers or other lenders.
most practical way of raising finance for a new business, particularly if the owner has no previous experience of running a business and is therefore unlikely to be able to
get a loan. The main personal sources are: personal savings
Bank overdrafts
bank overdraft: when a bank allows an individual or organisation to overspend on a current account held with the bank up to an agreed (overdraft) limit and for a stated time period.
Chapter 9
Technology
Technology allows more small firms to operate from the owners home, using communication technologies, for example, mobile phones, personal computers and the internet
Teleworking involves working in a location that is separate from a central workplace, using telecommunication technologies. Most teleworking jobs do not
mean that the person stays at home for the whole day. Key facts: In the UK there are 3.3 million teleworkers; 62% are self-employed, 38% are
Costs
least-cost site: the business location that allows a firm to minimise its costs (and hence its selling price). Key costs are:
Land costs. These are vital for small businesses because they can represent such a large percentage of total costs. Many small businesses locate at home or
away from town centres to benefit from lower rents. Labour costs. In the UK there are significant variations in wage levels between regions. The southeast of England is the most expensive region. The labour cost per unit produced is more important than the wage level. Transport costs. The location of raw materials or suppliers is the crucial influence for bulk-reducing or weight-losing industries. Bulk-increasing or weight-gaining industries tend to locate closer to the market than to raw materials.
Infrastructure
infrastructure: the network of utilities, such as transport links, sewerage, telecommunications systems, health services and educational facilities. The following questions are of particular significance to a small business:
Are parking spaces available nearby? How much does it cost to park?
Is traffic flow good? Is the site on a bus route or close to a station? If the business is a retail outlet, is the shop isolated or convenient for visits to other shops too? Is it easy to receive deliveries?
The market
For retailers and other service industries, the market is the most important influence on location. Key factors:
convenience and easy access for customers footfall the number of potential customers walking past the shop
proximity to complementary businesses proximity to suppliers desirability of the local area
Qualitative factors
These are subjective factors, mainly based on the opinions and preferences of the owner. Location may be based on factors other than business criteria for example: the owners home town a place that can enhance its reputation, such as an exclusive area of town attractive premises, such as a listed building quality of life in an area (e.g. local facilities) family connections and residences
proximity to leisure pursuits geographical factors, such as local scenery and the weather
customers into the area? location history does the actual site have a good track record of successful
business activity? council policies, e.g. limiting certain business activities, such as nightclubs, to certain areas of a town
Map of Fleetmouth
Chapter 10
Employing people
Owners may not have the capacity to carry out all the tasks necessary to provide the finished product or service.
Entrepreneurs setting up a new business will not often have all the skills (e.g. in production, marketing and finance) required to run a business. Seasonal businesses need to ensure that they can meet demand during the peak season by employing additional staff. A start-up business that wants to expand is likely to have to take on new staff in order to be able to meet demand.
demand more easily. If part-time work suits employees, they may be more motivated, absenteeism
and stress may be reduced and productivity may increase. Part-time work may create a wider pool of candidates for recruitment. The opportunity to work part time may mean the business is able to retain valued employees.
push. Other advisers, such as Business Link and Princes Trust mentors, provide their
services free to start-up businesses. Identify possible benefits to a business of engaging the services of external consultants, contractors and advisers.