Bite sized training sessions: Drivers

Objectives
To understand
What drivers are Where they come from Where they fit in to analysis of requirements The importance of drivers

To be able to
Find drivers Document drivers

Chain Of Reasoning:

Stakeholders

Stakeholders

Drivers

Drivers

Drivers

Drivers

Objectives

Objectives Objectives Objectives Objectives

Change Requirements

Change Requirements

Change Requirements

Change Requirements

Change Requirements

Change Requirements must be assumed to be wrong until they are proved to be right

The big questions who are the project killer stakeholders?

There are a set of people and organisation units that can kill your project They may be obvious and they may not They may not all be killer stakeholders for the same reasons.

project killer stakeholders?

Compliance stakeholders
e.g. Policy, legal, H&S, Audit, external regulators
Rules, requirements, constraints Compliance results

Owner/Manager Stakeholders
e.g. Organisation Owner, Process owner, Product or Service owner

Performance criteria KPI results, profits, etc

Requirements

Project
Solution Resource requests Resource

Customers of The solution stakeholders

(internal and/or external depending on project)

Resource Supplier Stakeholders

e.g. people who can allocate buildings, systems, equipment, consumables, spares, sub-contractors

NB: ~ 1 person/group can play the role of many stakeholders. ~ Expect all stakeholder interactions to come in pairs: typically a request and response.

The big questions who are the other stakeholders?

There are a set of people and organisation units that are impacted in some way your project They may be obvious and they may not They will not all be stakeholders for the same reasons.

Remember RACI?
Responsible
Those who do the work There can be multiple resources responsible Those accountable for the completion of tasks, eg the buck stops here. There can only be one resource accountable Those whose opinions are sought 2 way communication Those that are kept up-to-date on progress, or after a decision or event has occurred 1 way communication

Accountable

Consulted Informed

Remember RACI quality checks?

Too many Rs Every box filled in No Rs or As Too many As
Why is this role so responsible. Can they cope. Can they delegate. Are there bottlenecks around this one role. What happens when people are on holiday or absent unexpectedly etc. Why is the person involved in so many activities. Are there bottlenecks around this one role. Can Rs be reduced to Cs, and can Cs be reduced to Is Should this role be eliminated in the process. Could the resources be redeployed. Is there a proper segregation of duties. Should other groups in other areas be accountable for some of the As. Are there bottlenecks around this one role

Exercise: Define the project stakeholders

Identify and analyse the reasons for involvement of the stakeholders especially the killers! Use the handouts The business is available to answer questions. If you need to make assumptions, document them. Time allowed: 15 minutes Deliverable: flipchart of stakeholders and reasons for involvement

Drivers
There are reasons why a project exists something has driven the need for it Drivers have driven the project killer stakeholders to sponsor the project These drivers tend to be
Problems the stakeholders want fixed AND/OR Opportunities the stakeholders want to exploit AND/OR Standards/regulation/legislation the stakeholders want to comply with

Drivers need to be analysed

The big questions why does your project exist?

What do the killer stakeholders want from the project? What would need to be in place for this to happen? Why isnt this happening now? So what are the problems or opportunities that the desires address?

Exercise: Define project killer stakeholders drivers

From the case study try and build a sentence for each driver:
given the desire to [do something] it follows that [some things are in place] but the reason this isnt happening now are [problems] and this has resulted in [issues for the organisation]

The business are available to answer questions. If you need to make any assumptions, document them. Time allowed: 15 minutes Deliverable: flipchart of drivers and assumptions.

Questions?