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McGraw-Hill/Irwin Copyright 2010 by the McGraw-Hill Companies, Inc. All rights reserved.
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Introduction
Transfer of training - trainees effectively and continually applying what they learned in training to their jobs. Generalization - a trainees ability to apply learned capabilities to on-the-job work problems and situations that are similar but not identical to those problems and situations encountered in the learning environment.
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Introduction (cont.)
Maintenance - process of continuing to use newly acquired capabilities over time. Training design - the characteristics of the learning environment. Trainee characteristics - include ability and motivation that affect learning. Work environment - includes factors on the job that influence transfer of training.
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Self-management - a persons attempt to control certain aspects of decision making and behavior.
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Table 5.2 - Examples of Obstacles in the Work Environment That Inhibit Transfer of Training
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Action plan - written document that includes the steps that the trainee and manager will take to ensure that training transfers to the job.
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It provides a progress check schedule of when the manager and trainee meet to discuss the progress being made in using learned capabilities on the job.
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Training and information technology collaboration. Create knowledge management leadership positions. Provide ease to use technology for employees to access and share information within the context of their job. Ensure employee trust and willingness to share information by recognizing and promoting employees who learn, teach, and share.
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