Introduction to Organisation Development.

Session One: Organisation Development And Change Management

Definitions of Organisation Development

Organisation Development is a planned process of change in an organisation's culture through the utilisation of behavioural sciences research and theory. Organisation development refers to the effort to improve an organisation's problem-solving capabilities and its ability to cope with changes in its external environment.

Definitions of Organisation Development

Organisation development is an effort planned and managed from the top to increase its effectiveness and health through planned interventions in the organisation's processes.

Definitions of Organisation Development

Organisation development is a system wide process of data collection, diagnosis, action planning, intervention and evaluation aimed at: 1. Enhancing congruence between organisation structures, processes, strategy, people and culture. 2. Developing New and creative organisational solutions. 3. Developing an organistion's self-renewing capacity.

Summing up Organisation Development

Organisation Development is a system wide application of behavioural science knowledge to the planned development, improvement and reinforcement of strategies, structures and processes that lead to organisation effectiveness.

The Challenge of Change

Globalisation:
New competition New systems New Opportunities Threats

The Challenge of Change

Information Technology:
New paradigms Rapid pace of Innovation and change. Growth of the knowledge worker

The Challenge of Change

Managerial Innovation
Creating the new knowledge organisation New Business strategies Being Proactive Empowerment

The History of Organisation Development

OD developed through the various streams as illustrated below: Practice Laboratory Training Action Research Survey Feed Back Participative Management Quality of Work Life Strategic Change

Participative Management
Exploitative Authoritative:
Organisations exhibit an autocratic top down approach. Employee motivation is based on punishments and occasional rewards. Communication is one way and there is little or no lateral interaction or teamwork.

Participative Management
Benevolent authoritative:
A paternalistic style Employee interaction &communication Decision making is allowed within defined limits.

Participative Management
Consultative:
There is high employee interaction. Communication and decision-making. Although employees are consulted, management makes the final decisions.

Participative Management
Participative Group:
Designed around group method of decisionmaking and supervision. Groups are involved in making and appraising decisions. Both lateral and vertical communication takes place.

The 5 Stems of OD Practice

Laboratory Training Current OD Practice

Action Research/Survey Feedback

Participative Management
Quality of Work Life Strategic Change

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