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"In the name of Allah, most Gracious,

most Compassionate".

We must start our work with the name


of Almighty Allah, that He will show us the
right path and help us to complete
our work with accuracy.

Communication Strategy 1
Communication Strategy of
LG MOBILES

Communication Strategy 2
Presen
ters
Miss. Anzil Mosood Khan
Miss. Humaira Kiran
Miss. Aaminah Shahid Siddiqui
Miss. Anila Iram
Miss. Ayesha Nawaz
Mr. Umair Saeed Khan

Communication Strategy 3
Communication Strategy of an
Organization (Summary)

• Introduction
– What is a communication strategy?

Communication Strategy 4
Introduction
• Communication:
– The exchange of thoughts, messages, or
information by speech, signals, writing, or
behavior such that that the recipient understands
clearly what the sender intends.

Communication Strategy 5
Introduction

Communication Strategy :

A communication strategy outlines a process


for communicating and sharing information
on project benefits and facts to target
audiences and stakeholders. It is a tool used
for promoting the awareness, knowledge and
understanding of a project.

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Communications
Strategy
A Communications Strategy:

• Will help deliver a focused, consistent message about the


organization.
• Ensures everyone in the organization delivers the same message
and understands desired impact.
• Is an internal guide and should be detailed.
• Ensures most efficient use of limited resources.
• Prioritizes between conflicting demands.
• Gives clear direction for everyday activity.
• Provides milestones to measure future success.

Communication Strategy 7
Communications Disciplines
A Communications Strategy includes:

• Internal Communications
– What type of communication • External Communications
tools used (fax, email system – Public Relations
etc)?
– Direct Marketing
– What kinds of Problems, – Advertising
themes, factors (issues)
– Branding
being faced while using these
tools? – Media Relations
– Methods of Evaluation of
– Donor Relations
employees? – Business Community
– Customer Services? Relations
• What are the issues?
• What are the messages?
Communication Strategy 8
Company Profile
Before designing the plan, ask some fundamental
questions:

• Why does this organization exist?

• What is it trying to achieve?

• How aware is the public of the organization’s work?

• What is the public’s opinion of the organization’s work?

Communication Strategy 9
Communications
Strategy
Our strategy establish:

• Objectives
• Audiences
• Messages
• Message Delivery
• Methods of Delivery & Tone
• Timelines
• Budget
• Resources
• Evaluation and Amendment

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Objectives

• Align communications objectives with organizational objectives


(makes the case for proper resourcing of communications activities).

• Determine what you want people to know about the organization


(e.g. create awareness, strengthen relationships or produce an
action?).

• Set short & long term objectives:


– Where do you want the organization at the end of a campaign?
– Where do you want the organization in 1 year?
– Where do you want the organization in 3 years?

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Audiences

• Identify the audiences you need to target to achieve organizational


objectives (The “general public” is too vague.).

• Prioritize the audiences (you have more than one audience.).

• The more you narrow down your audience, the more effective your
message will be.

• Find out how your target audience gets its information (newspaper,
radio, internet, etc.).

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Messages

• What do you want to say? (your key message).

• Ask yourself, “Why should the target audience come to us?”

• Key messages:

– should be simple and consistent.


– should be incorporated into news releases.
– should be used by spokespersons in interviews with media or with
stakeholders.

Communication Strategy 13
Message Delivery

• Branding (consistent with messages, logo, colors, fonts).

• Memorable name, slogan, logo is best (3 word statement--for


example, “Just do it”).

• Determine tactics (e.g. news release, e-mail to clients, speech at


event).

• Designate spokespersons for public and media enquiries.

Communication Strategy 14
Methods of Message
Delivery
Identify the most appropriate methods of message
delivery to the audiences & customize the tone of key
messages.
Some examples:

• Personal contact, special events, trade shows, seminars, word of


mouth, personal letter, e-mail messages, presentations.
• Direct mail, newsletters, brochures, posters, store window displays,
billboards, transit boards, annual reports, facts sheet, banners,
greeting cards.
• Print publication (newspapers, magazines).
• Electronic media (Website, TV, radio, videos, CD’s).

Communication Strategy 15
Strategy & Timelines

• Prepare a detailed plan of action.

• Do you want a big blast of publicity or a steady flow?

• Prepare targets and timetables (e.g. 18 presentations over 6


months).

• Each method of communication has its own time restraints or limits.

• Media releases should be timely (e.g. magazine stories 3 months in


advance, news releases 2 days in advance).

Communication Strategy 16
Budget
• What is the plan going to cost?

• In an ideal world, would simply be cost of implementing the strategy.

• Non-profits unable to do it all, need to narrow the options.

• Funders more likely to contribute to a specific method if it is part of


an overall communication strategy.

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Resources

• Always deliver what you promise and never over- promise.

• Use your resources and time lines to set legitimate levels of


expectations.

• Target resources at the most effective method, even if not the most
glamorous.

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Evaluation & Amendment

• Evaluation is an early warning system that enables changes in


strategy.

• Ongoing evaluation is difficult to maintain but necessary to


determine if efforts are successful.

• The best strategy is one that is flexible and changes over time.

• Consider a Communications Audit to assess the effectiveness of


strategy.

• Use the audit results to amend the strategy.

Communication Strategy 19
Making plan (1)

• Dividing the duties


• Discussions with management
• If needed, hiring consultants
• Studies and analysis done previously
• If needed, making new researches

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Making plan (2)
• Brainstorming inside the organisation
• Draft
• Budget, argumentation to get money
• Making of the final version and presentation
to the board
• Shorter version for public
• Training of the team
• REALIZATION!

Communication Strategy 21
Internal communication
is essential: staff are your #1
audience

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Your staff need their questions
answered.
What does it mean for me?

Communication Strategy 23
Nothing beats
face-to-face communication.
I love it when You’re so
we unite. coordinated!

Communication Strategy 24
Senior management paints the big
picture, the conditions that drive
decisions.

Communication Strategy 25
Schedule your coordination experts
to talk with your UN team regularly.

Communication Strategy 26
Coordinate word of mouth and make it
part of your communications plan.

Communication Strategy 27
Tell me a story
that makes my
conversations more
interesting

Communication Strategy 28
Make it something
I really care about

Make it fun,
credible and
memorable

Make it something
I can easily tell
others

Be true, so I don’t
look like a liar

Communication Strategy 29
Be creative about the venues you
choose for internal communications.

Communication Strategy 30
Strategic
communication
s is about
pursuing
concrete
outcomes that
promote
development
and strengthen
the UN country
team.
Communication Strategy 31
Work together to develop a
Country Team
Communications Strategy.

Communication Strategy 32
The country
team’s UN
Communication
s Group should
unite to help
agencies
communicate
together.

Communication Strategy 33
Internal
communication
is essential:
staff are your
#1 audience

Communication Strategy 34
Consider pooling communications
funding, HR and office space.

Communication Strategy 35
Communicate to unite your team and
convince it to deliver what you promise.

the choice
Communication Strategy 36
Communication Strategy 37
?
Communication Strategy 38

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