Welcome to session on

Soft Skills
By:Central Board for Workers Education Ministry of Labour & Employment, Govt of !ndia, Mysore

SOFT SKILLS: Connecting Classroom to Careers

What is soft skills?

Soft Skills - refer to t"e cluster of personality traits, social #races, facility $it" lan#ua#e, personal "abits, friendliness, and optimism t"at mark people to varyin# de#rees
soft skills, which are defined as skills, abilities, and traits that pertain to personality, attitude, and behavior rather than to formal or technical knowledge - (Moss and Tilly !!", p# $$%#

What is Hard Skills?

%ard &kills t"e tec"nical re'uirements of a (ob )assembly, labor, etc*

ifferences are!"
Soft Skills &re'
Skills, abilities and traits that pertain to personality, attitude, and behavior

Soft Skills &re (ot'

)ormal or technical knowledge

#oment of Tr$th: St$dent S$r%e&

&tudent ma(ors:

Business
+ccountin#, ,inance, +dvertisin#, Marketin#, Mana#ement, C!&

%otel and restaurant mana#ement Elementary education ,orestry, #eolo#y Entrepreneur -o$n business %ealt" professions
.ental, speec", medical, /0

#oment of Tr$th: St$dent Feed'ack

Students were asked to rate topics in terms of how helpful it will be in the future. *esumes and interviewing skills'

+, (Somewhat to very helpful%

#oment of Tr$th: St$dent Feed'ack

.nline persona management, identify theft and cyber stalking'

//-

#oment of Tr$th: St$dent Feed'ack

0ritten communication skills, email1cell1te2t message eti3uette'

+!-

#oment of Tr$th: St$dent Feed'ack

Team dynamics and generational differences'

/+-

#oment of Tr$th: St$dent Feed'ack

4resentation skills'

+$-

 Technical skill ALONE does not make someone competitive in the job market In fact, computer literacy skills are assumed!

What Ind$str& Organisations

( sa&s!""

Today s our !uman resource " #orkers demonstrate $A%& in'

(ommunication skills Team )ork Interpersonal skills %roblem solvin*, %roject" Time mana*ement etc+,

What )ecent *rad$ates Sa&!

%rovide balance bet#een *eneral kno#led*e and major, specific skills -./01 2any end up in fields not closely related to major They A$3EE #ith Employers!

(ritical to success are'

Team#ork skills (ritical,thinkin* skills Oral 4 #ritten communication skills 5et majority don t think colle*e prepared them #ell -6701

What O$r St$dents Want

Meaningful employment 5ompetitive advantage in today6s economy 7elp with soft skills

Im+ortance of soft skill

Soft skill are very important88# To handle interpersonal relations To take appropriate decisions To communicate effectively
0o "ave #ood impression and impact to #ain professional development etc.,

Im+ortant Soft Skills are,

&tron# $ork et"ic /ositive attitude Good communication skills 0ime mana#ement abilities /roblem-solvin# skills +ctin# as a team player !nterpersonal 1elations & &elfconfidence +bility to accept and learn from criticism ,le2ibility-adaptability Workin# $ell under pressure etc ,

Common Soft skills

&tron# $ork et"ic -Are you motivated and dedicated to getting the job done, now matter what !ill you be conscientious and do your best work /ositive attitude -Are you optimistic and upbeat !ill you generate good energy and good will

Common Soft skills

Good communication skills- Are you both verbally articulate and a good listener "an you make your case and e#press needs in a way that builds bridges with colleagues, customers and vendors 0ime mana#ement abilities- $o you know how to prioriti%e tasks and work on a number of different projects at once !ill you use your time on the job wisely

Common Soft skills

/roblem-solvin# skills -are you resourceful and able to creatively solve problems that will inevitably arise !ill you take ownership of problems or leave them for someone else +ctin# as a team player- !ill you work well in groups and teams !ill you be cooperative and take a leadership role when appropriate

Common Soft skills

!nterpersonal 1elation: &ave tools ' techni(ues to maintain good relation. &elf-confidence- $o you truly believe you can do the job !ill you project a sense of calm and inspire confidence in others +bility to accept and learn from criticism!ill you be able to handle criticism Are you coachable and open to learning and growing as a person and a professional

Common Soft skills

,le2ibility-+daptability- Are you able to adapt to new situations and challenges !ill you embrace change and be open to new idea Workin# $ell under pressure- "an you handle the stress that accompanies deadlines and crises !ill you be able to do your best work and come through in a pinch

What do -e reall& -ant? .$siness and /d$cation Sho$ld .e on the Same 0age!!!!!!!""
)0"ere

is only one valid definition of business purpose: to create a customer 3 - /eter .rucker
*0"e

only practical #oal of any or#ani4ation is improvement 5 - /"illip Crosby

30ec"nical

&kills $ill #et you t"e intervie$, but it6s t"e soft skills t"at #et you t"e (ob5 - %eard repeatedly in !ndustry ,ocus Groups

Think a'o$t this!

7ou could "ave #reat tec"nical skills, but if you cannot communicate t"ose skills, $"at #ood are t"ey8 +ren6t &oft &kills more like9

Life &kills8
Soft Skills compliment hard skills, which are the technical re(uirements of a job+

Soft skill for s$ccessf$l career

Soft skills with special focus in present scenario is very important because8# *&oft skill is t"e ability re'uired and e2pected from persons for findin# a suitable (ob, its maintenance and promotion5

The CL# and Ho- to 1%oid it

Career Limitin# Moves: ,ighting with others in meetings -ff-"olour jokes .ad mouthing projects or people /nwillingness to listen to others $isrespect for authority 0egative Attitude etc.,

Ho- Can 2o$ Im+ro%e 2o$r Soft Skills?

Look for opportunities to interact $it" ot"ers :olunteer
0"is $ill e2pose you to people $it" different back#rounds and e2perience

0eac"in#
Learn to adapt t"e $ay you e2plain t"in#s to people of different ability levels

&elect different people to $ork $it"

Wit" #roup pro(ects, find a ne$ #roup

Learn & /ractice or (oin Courses

Concl$sions
More and more businesses are considerin# soft skills as an important (ob criteria +n increase in all type of industries ;r#anisations , emp"asi4es t"e need for soft skills &oft skills are used in personal and professional life

0"ank you all +nd %ave a e2cellent &oft &kills