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Organizational Behavior -II P&G

Group -5
Team Members
Abhishek Singh Ashwajeet Kumar Gaurav Singh Kumar Abhishek Vipul Arun

What led to Current Scenario?

Vastly different business nature


Bring easiness of administration Bring uniformity and standardization of practices

Focus on Core Competency


Competitive Environment GBS as a support function

Possible Options

Outsourcing of tasks currently provided by GBS


Outsource the GBS divisions separately Maintaining GBS as it is

Spin off GBS as a separate entity

Implications to Outsourcing of tasks currently provided by GBS


Cons Difficult to find single solution provider Solution Provided to mandate Employee Motivation Culture fit for GBS employee in New company Retention of GBS Employees Pros Access to global resource and skills Low Bureaucratic Cost Less Overhead

Implications to Outsource the GBS divisions separately


Cons Culture fit for GBS employee in New company Retention of GBS Employees Management Complexity
Pros Easy to locate Specialized Company Access to global resource and skills

Implications to Maintaining In-house GBS

Cons Lack of Expertise Support function not a core competency


Pros Employee Retention Preserving the culture

Implications to Spin off GBS as a separate entity

Cons Challenge to compete in BPO Industry with the current level of expertise Deviating from Core Business Loss of Synergy Economic Uncertainty Issues of integrating with a different business type Pros

Employee Retention Less Management Overhead More focus on Core Competency Possibility of raising More capital

Further justifications
Single business to multi business

Design issues of structure, measurement and reward


Differences in operating environment Issues of differentiation and integration

Gives wider scope to take complex-independent

decisions for success New designs gives synchronized organizational fit to the employees

Questions
1. What are the signs and signals that it is the right time to make a change in an organization? Focus on Core Competency Need of Global expertise Too much management Overhead 2. What would you communicate about this change to employees? When? It is better to be sooner than later

3. As a consultant, what would you recommend to Dave Walker? Spin off GBS as a separate entity

GBS stand

Thank You

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