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Objectives
Describe how the Internet is evolving and the various ways that businesses are using the Internet.
Describe the importance of standards in the continuing growth of the Internet. Describe the purpose of an ISP and the services that it offers. Describe the hierarchical structure of the Internet and the purpose of the Point of Presence (POP) and the Internet Exchange Point (IXP). Identify the types of devices used in by the ISP to provide services and describe the importance of scalability in the ISP network. Describe the various network support teams that work at an ISP and the roles and responsibilities of each one.
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Internet in Business
E-commerce
business over the web online shopping, Ebay, etc.
Communication
email, IM, VoIP
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ISP Services
A company through which a subscriber gains access Equipment co-location
internal network equipment
VoIP
Tech support
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Cable
Offered by cable TV
Satellite
128 512 kbps depending on service
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ADSL (Asymmetric)
Suitable for the home user
Download speed faster than upload
SDSL (Symmetric)
Suitable for small-to-medium business Upload and download speeds the same
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Bandwidth Connections
T1
can transmit up to 1.544 Mbps symmetrical E1 (European) can transmit at 2.048 Mbps
T3
can transmit up to 45 Mbps used for larger businesses with more employees E3 (European) can transmit at 34.368 Mbps
MetroEthernet
used by large companies with many branches in the same city can transmit up to 10 Gbps
ITE PC v4.0 Chapter 1 2007 Cisco Systems, Inc. All rights reserved. Cisco Public
Internet Hierarchy
ISP POPs connect to either a
IXP (Internet Exchange Point) or NAP (Network Access Point)
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ISP Tiers
Tier 1
Huge organizations that connect with each other Span several continents
Tier 2
Pay Tier 1 to carry traffic across continents
Tier 3
Most major cities
Provides customer with local Internet access Pays Tiers 1 & 2 for their services
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Servers
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ISP Responsibilities
Customer Service Planning & Provisioning
helps determine whether customer needs new or can use existing hardware
On-site
which equipment needs to be installed
Help Desk
notifies customer when circuit is ready for operation
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Summary
Businesses use the Internet for e-commerce, communications, collaboration, and training.
Internetworking standards ensure that all devices connecting to the Internet use the same set of rules.
All Internet connections are made through an Internet Service Provider (ISP).
Multiple ISPs join together at an Internet Exchange Point (IXP) to gain access to each others networks. ISPs must provide a reliable and scalable network. ISP organizations are composed of many teams offering a range of support services.
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