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Principles of Management
School of Business The University of Hong Kong
Course Objectives
Overview of what management is about What is it like to be managers? Practice your management skills
Subclasses
F: G: H: I: J: K:
Topics
Week Week Week Week Week Week Week Week Week Week Week Week
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Introduction to Management Management: Yesterday and Today Strategic Management Organizational Culture and the Environment Planning and Decision making Organizational Structure Reading Week no class Managerial Communication Controlling Motivating Employees Leadership Group Presentation
Course Assessment
Class Participation Group Project Group Term Paper End of Term Test
Text Book
Robbins, S.P. & Coulter, M., Management Prentice-Hall.
Management Lab
Classroom Courtesy
Managers need to establish policies and enforce them Mobile Phone Policy ? Foods If you bring in a lavish meal (e.g. hamburger), make sure you bring enough for everybody? Please try to sit with your group members.
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Rules
Do not come with your phone on Do not talk but share Do not memorize but analyze Do not just hand in works but learn something Do not hesitate to come to my office
Sales Manager
Responsibilities: Lead a sales team to develop distribution network in HK & China Develop sales action plans to achieve target sales Direct & control sales activities to achieve assigned group sales targets Implement administrative procedures, organization, quality audit and control of the department Requirements: Degree or Higher Diploma in Electronic Engineering or Business Studies Minimum 3-5 yrs experience in sales & marketing field Good communication and interpersonal skills Work independently, result-oriented, creative with good leadership skills
Sales Executive
Responsibilities: to develop new sales accounts to explore and expand sales and marketing network
Requirements:
Degree or Higher Diploma in Electronic Engineering Minimum 2 yrs experience in sales & marketing field Customer focused with good presentation skills Self-driven, energetic, and good team player 10
Organizations need their managerial skills and abilities more than ever in these uncertain, complex, and chaotic times. Managerial skills and abilities are critical in getting things done. The quality of the employee/supervisor relationship is the most important variable in productivity and loyalty.
Manager
The people responsible for coordinating the use of an organizations resources to meet its goals Management is the process of coordinating work activities so that they are completed efficiently and effectively with and through other people Management is what managers do. Authority and responsibility.
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for achieving those goals, and developing plans to integrate and coordinate activities Organizing - determining what tasks are to be done, who is to do them, how the tasks are to be grouped, who reports to whom, and where decisions are made Leading - directing and motivating all involved parties and dealing with employee behavior issues Controlling - monitoring activities to ensure that they are going as planned
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Management Roles
Interpersonal roles
Figurehead, leader, liaison Monitor, disseminator, spokesperson Entrepreneur, disturbance handler, resource allocator, negotiator
Informational roles
Decisional roles
Management
Roles
emphasis that managers give to the various roles seems to change with their organizational level
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Managerial Roles
Management
Skills
certain specialized field Human - ability to work well with other people both individually and in a group Conceptual - ability to think and to conceptualize about abstract and complex situations
see the organization as a whole understand the relationships among subunits visualize how the organization fits into its broader environment
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What is management?
Efficiency
getting the most output from the least amount of inputs completing activities so that organizational goals are attained
Effectiveness
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Efficiency
Effectiveness
Doing things right Getting the most output for the least inputs
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all types and sizes of organizations at all organizational levels in all work areas
management
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