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Of Jesse Delia
Core Ideas
Persons make sense of the world through systems of personal constructs Constructs are templates we use to order our reality, made up of the contrasting features (categories of personality and action) we use to define the character of another person Crocketts Role Category Questionnaire (RCQ) samples personal constructs
Cognitive complexity
RCQ measures differentiation the number of separate personality constructs used to portray a person RCQ scores are independent of empathy, IQ, writing skills, extroversion. How about loquacity? Cognitive complexity enhances communication
Person-Centered Communication
Cognitive complexity is a necessary but not sufficient condition for personcentered communication (PCC) PCC: awareness of, adaptation to subjective, affective and relational aspects of the communication context. PCC speaker anticipates how others might respond to message and adjusts PCC: rhetorical sensitivity, taking role of the other, identification, self-monitoring, audience awareness and listener adaptation, handling multiple goals
Critique
Sophisticated communication is more comforting than clumsy But similarity of communication skill may be important for durable relationships Skills of sophisticated communication may be transmitted from parent to child, and may enhance socio-economic privileges Too much reliance on one tool (RCQ) Theory needs to take more account of intercultural dimensions
Some questions
Should physical characteristics and demographic labels be excluded in RCQ? HOW do people determine who they should write about for RCSs? Do RCQs differ according to whether person is liked or disliked, or to intensity of like or dislike?