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Sudipta Dev
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What are competencies
Competencies are the characteristics of an employee that lead
to the demonstration of skills & abilities, which result in
effective performance within an occupational area.
A cluster of related knowledge, skills and abilities that
affects a major part of ones job, that correlates with the
performance on the job, that can be measured against well
accepted standards and that can be improved via training and
development
Competency may take the following forms: Knowledge,
Attitude, Skill, Other characteristics of an individual
including: Motives, Values, Self concept etc
Competency Mapping
Competency mapping is a process through which one assesses and
determines one’s strengths as an individual worker and in some cases,
as part of an organization.
Poor management and stubborn work force can drive a monopoly into
losses
PRIVATISATION in 1994
a mass exodus of its pilots to private airlines
Competitive strategies
pay revision
change in the career progression pattern
Analysts noted that the people heading the airline were more interested in making
peace with the unions than looking at the company's long-term benefits.
proposing to bring their salaries on par with those of Air India employees
created Alliance Air, a subsidiary airline company where the re-employed people were
utilized
TABLE I
In the late 1990s, in yet another effort to appease its employees, IA introduced the
productivity-linked scheme : PRODUCTIVITY LINKED INCENTIVE (PLI) SCHEME
But recessionary trends in the economy and its mounting wage bill pushed IA back into
losses by 1999.
DRAWBACKS OF PLI SCHEME :
7.1
6.9
6.8
Rs. In billion
6.7
6.6
6.5
6.4
1995 - 99 1999
In 1998, IA tried to persuade employees to cut down on PLI and overtime to help the airline
weather a difficult period -- efforts failed
In 1999, Six new posts of directors were created of which three were created by
dividing functions of existing directors
no basic educational qualifications prescribed for senior executive posts: a matriculate
could become a manager, by acquiring the necessary job-related qualifications &
experience
Q.2 What are the key factors that contribute towards the superlative Recruitment &
Performance thereafter?
RECOMMENDATION 1: In order to come over these problems the management should get into long
term alignments/contracts with the trade unions and make them bind with the terms and conditions of
the contract so signed
PROBLEM 2 : No check on employees with regard to their performance and output during
the stipulated time period
RECOMMENDATION 3: In order to cope with this the management should decide a budget with regard
to such pli schemes or incentive schemes that are fixed during a time period for a particular grade and job.
For each job the targets as well as the range of earning incentives should be clearly defined.
RECOMMENDATION 4 :
To meet the social obligation the Indian airlines should connect flights to remote destinations but the
frequency of those should be limited to say once a week or so, this will help the organization to maintain
its high costs. Also the subsidies should be given but to a fair extent, also promotional offers can be
introduced so that more customers can be attracted to visit such destinations.
The management should have more powers with itself to take the major decisions regarding technical
assistance and cabin crew so that trained professionals join and perform the tasks
There are various un- required posts in the organization. These have to be removed by
proper job evaluation and specification. Also the jobs that can be outsourced or can be
done outside the organization at lower costs also the employment of contractual staff
can be made. .
A strict check on the various allowances being paid to the employees and their
authenticity to be checked.
The staffing of professionally qualified people suitable for each job such as that of
pilots or cabin crew etc should be hired and if possible they should be hired after
signing bonds with the organization.