Recruitment & Selection

Human Resource Planning

Assess trends in:
- External labour markets, - Current employees
- Future organisational plans, - General economic
trends

Predict demand

Forecast internal Forecast
external
supply supply

Compare future demand and internal supply

Plan for short-falls or over-staffing
Reasons for High Turnover:

Low pay
Long/unsocial working hours
Absence of promotion prospects
Bad recruitment/induction
Bad management
Recruitment Methods

Internal
Using existing contacts
External contacts
Advertising/media


Possible Steps
Record Induction

Analysis & Decision

Medical

Second Interview

Reference Checks

Psychometric & WS tests

Initial interview

Application form / CV


Before an Interview:
Study all available information
Agree coverage plan
Appoint chairperson
Allow adequate time
Climate & physical setting
Prepare for note-taking

During:
Establish rapport
Outline purpose & structure
Follow the coverage plan interview in
turn
Listen (80%)
Maintain eye contact & give positive
feedback use silence
Treat all candidates equally
Advise candidate of next stage
After:
Assess candidate against criteria
immediately
Concentrate on solid facts of past
behaviour
Incorporate information from other
selection methods
Advise candidate of outcome A.S.A.P.

Pitfalls
Fail to elicit/hear relevant
information

Fail to use/interpret the
information.

How To Succeed
At Interviews
What would be your ideal candidate.
Prepare, prepare, practise
Find out about the job/organisation
Copy & highlight applicant, advert. & C.V.
5 positive statements about you
Be up-to-date about developments in your field.
Decide an acceptable reward package but let them
bring it up.
Common Questions
What have you been doing since?
What are your strengths/weaknesses as an
employee?
What has been your best achievement?
What are the qualities needed in a good (job
title)?
What do you see yourself doing in 5/10 years?
Avoid-
Criticising previous employers
Personal and domestic matters unless asked
Raising reward package
Name dropping
Interrupting
Pretending youve a better offer
Five Fundamental Questions -
Interviewee
1. What does this job involve?
2. Do my skills (etc.) really match this job?
3. Are these the kind of people I would like to
work with?
4. Can I persuade them that there is something
different about me than the other 19?
5. Can I persuade them to give me the salary I
need/want?
Five Fundamental Questions
- Interviewer
1. Why are you here?
2. What can you do for us?
3. What kind of person are you?
4. What distinguishes you from the 19
candidates with the same skills?
5. Can we afford you?
Induction/Orientation
Where everything is
Who everyone is
Establish expectations (on both sides)
Mentor/Buddy
What the company is about
What the culture is like


THANK YOU