Fundamentals of Human Resource Management 8e, DeCenzo and Robbins

Chapter 1
Strategic Implications of a Dynamic HRM Environment

Fundamentals of Human
Resource Management
Eighth Edition
DeCenzo and Robbins
Fundamentals of Human Resource Management 8e, DeCenzo and Robbins
Introduction
The World of Work - continues to change, but
at an even more rapid pace.
HR must understand the implications of:
globalization
technology changes
workforce diversity
changing skill requirements
continuous improvement initiatives
the contingent work force
decentralized work sites
and employee involvement
Fundamentals of Human Resource Management 8e, DeCenzo and Robbins
Understanding Cultural
Environments
Todays business world is truly a global
village. This term refers to the fact that
businesses currently operate around the
world.
Fundamentals of Human Resource Management 8e, DeCenzo and Robbins
Understanding Cultural
Environments
HRM must ensure that
employees can operate in the appropriate language
communications are understood by a multilingual work force
Ensure that workers can operate in cultures that differ
on variables such as
status differentiation
societal uncertainty
assertiveness
individualism
HRM also must help multicultural groups work
together.

Fundamentals of Human Resource Management 8e, DeCenzo and Robbins
Understanding Cultural
Environments
GLOBE Dimensions:
Assertiveness
Future Orientation
Gender Differentiation
Uncertainty Avoidance
Power Distance
Individualism/collectivism
Performance orientation
Humane orientation


Fundamentals of Human Resource Management 8e, DeCenzo and Robbins
Understanding Cultural
Environments
Cultural Implications for HRM
Not all HRM theories and practices are
universally applicable.
HRM must understand varying cultural
values.
Fundamentals of Human Resource Management 8e, DeCenzo and Robbins
The Changing World of
Technology
How Technology Affects HRM Practices
Recruiting
Employee Selection
Training and Development
Ethics and Employee Rights
Communication
Decentralized Work Sites
Skill Levels
Legal Concerns
Fundamentals of Human Resource Management 8e, DeCenzo and Robbins
Workforce Diversity
The challenge is to make organizations
more accommodating to diverse groups
of people.
Fundamentals of Human Resource Management 8e, DeCenzo and Robbins
Workforce Diversity
The Workforce Today
minorities and women have become the
fastest growing segments
the numbers of immigrant workers and
older workers are increasing

Fundamentals of Human Resource Management 8e, DeCenzo and Robbins
Workforce Diversity
How Diversity Affects HRM
Need to attract and maintain a diversified
work force that is reflective of the diversity
in the general population.
Need to foster increased sensitivity to
group differences.
Must deal with the different
Values
Needs
Interests
Expectations of employees
Fundamentals of Human Resource Management 8e, DeCenzo and Robbins
Workforce Diversity
What Is a Work/Life Balance?
A balance between personal life and work
Causes of the blur between work and life
The creation of global organizations means the
world never sleeps.
Communication technologies allow employees
to work at home.
Organizations are asking employees to put in
longer hours.
Fewer families have a single breadwinner.
Fundamentals of Human Resource Management 8e, DeCenzo and Robbins
Labor Supply
Why Do Organizations Lay Off During
Shortages?
Downsizing is part of a larger goal of
balancing staff to meet changing needs.
Organizations want more flexibility to better
respond to change.
This is often referred to as rightsizing,
linking employee needs to organizational
strategy.
Fundamentals of Human Resource Management 8e, DeCenzo and Robbins
Labor Supply
How Do Organizations Balance Labor
Supply?
Organizations are increasingly using
contingent workers to respond to
fluctuating needs for employees.
Contingent workers include
Part-time workers
Temporary workers
Contract workers
Fundamentals of Human Resource Management 8e, DeCenzo and Robbins
Labor Supply
Issues Contingent Workers Create for
HRM
How to attract quality temporaries
How to motivate employees who are
receiving less pay and benefits
How to have them available when needed
How to quickly adapt them to the
organization
How to deal with potential conflicts
between core and contingent workers
Fundamentals of Human Resource Management 8e, DeCenzo and Robbins
Continuous Improvement
Programs
Work Process Engineering involves radical,
quantum changes to entire work processes.
How HRM Assists in Work Process
Engineering
Helps employees deal with the emotional aspects
of conflict and change
Provides skills training
Adapts HR systems, such as compensation,
benefits, and performance standards.
Fundamentals of Human Resource Management 8e, DeCenzo and Robbins
Employee Involvement
Delegation having the authority to make
decisions in ones job
Work teams workers of various
specializations who work together in an
organization
HRM must provide training to help empower
employees in their new roles.
Involvement programs can achieve:
greater productivity
increased employee loyalty and commitment
Fundamentals of Human Resource Management 8e, DeCenzo and Robbins
A Look at Ethics
Three views of ethics:
Utilitarian View decisions are made on the basis
of their outcomes or consequences
Rights View decisions are made with concern for
respecting and protecting individual liberties and
privileges
Theory of Justice View decisions are make by
enforcing rules fairly and impartially
Code of ethics - a formal document that
states an organizations primary values and
the ethical rules it expects organizational
members to follow.