MGMT 380

WELCOME!
I. Personal Information
II. What, Why, How, Why This
Way
III. Syllabus
IV. ID and Acquaintance
Exercise
Personal Information (legible)
1. Your first and last name
2. What do you want to be called?
3. Your birthplace (city/country)
4. Most unusual job
5. Favorite sport
6. Are you loud or quiet
Personal Information (cont’d)
7. Current employer
8. Do you have lots or few friends?
9. Skill you have that most others here
don’t have.
10. Best manager you’ve ever had/why.
11. Worst manager you’ve ever had/why.
 What?
Management definition – the process of
getting things done, effectively and
efficiently, through and with other people.
 Management Roles
1. Interpersonal – leading, networking,
motivating
2. Informational – spokesperson, monitor
3. Decisional – resource allocation,
negotiating, opportunity pursuit
 Management Skills
1. Conceptual skills – analyze situations and
see how things fit together
2. Interpersonal skills – work with,
understand, mentor, and motivate both
individuals and groups
3. Technical skills – specialized knowledge of
finance mgr., acctg. mgr., project mgr.
4. Political skills – networking, self-
development, resource competition
 What?

Organization definition – arrangement of

people brought together to accomplish a
specific purpose.
 Why?
Skillful mgt  Behavior  Org. Success
Behavior is a consequence of treatment
Mgt tries to understand people at work
If true, we need to understand people’s
needs, wants, and desires so you can
develop structures, strategies,
skills/programs to influence people’s
behavior – understand how they tick.
 Why?
Competitive Advantage?
– Human capital within your organization can be a
strength or weakness that contributes to whether you
have a competitive advantage

Strengths Weaknesses
Motivated employees Poor labor relations
Strong mgt. skills High turnover
Staffed with right people Lack of commitment
 Why Managers Fail
Poor relationships – too harsh/insensitive
Rigidity – unable to adapt
No self-control – handle pressure poorly
Lack Conscientiousness – react defensively,
pass the blame, don’t admit failure
Lack Trustworthiness – low integrity, overly
ambitious, get ahead at expense of others
Limited Social Skills – lack empathy and
sensitivity
Don’t build bonds – failed to build network of
strong relationships
 How?
Objectives:
– Provide foundation of concepts/terms
– Demonstrate how dimensions fit together
– Provide opportunities to develop interp. skills
– Provide opportunity for personal growth
– -Provide environment to practice behaviors
 How?
HBR Article, “Why should anyone be led
by you?”
Theory X and Theory Y
 Why this Way
To prepare you for business world with
“technical” knowledge
Teams are still hot
Challenge your assumptions about
yourself and others
Writing
Exit surveys – shatter assumptions
 EBI Survey

Some High Lights

&
Some Low Lights
 Some High Lights
Ranked first in Carnegie Class and 6th out of 182
for “To what extent did the Business program
enhance your presentations skills?”
Ranked first in Carnegie Class and 13th overall in
“How inclined are you to recommend your
Undergraduate Business program to a close
friend?”
Ranked second in Carnegie Class and 15th
overall in “Satisfaction with quality of teaching of
business law.”
 Some High Lights (cont’d)
Ranked fourth in Carnegie Class and 14th
overall in “Major Courses: Quality of
Faculty and Instruction”
Ranked fifth in Carnegie Class and 16th
overall in “Learning Outcomes: Effective
Communication and Team Work”
Ranked ninth in Carnegie Class and 21st
overall in “Satisfaction with quality of
teaching of statistics”
 Some Low Lights
70 out of 70 Carnegie Class and 182 out
of 182 for “availability of business school’s
computers”
68 out of 70 and 174 overall with “ability to
manage technology”
68 out of 70 and 173 overall with
“comparing the quality of education to
investment made”
66 out of 70 and 174 overall with “ability of
fellow students to work in teams”
 Some Low Lights (cont’d)
66 out of 70 and 160 overall with “extent
business program enhanced writing skills”
66 out of 70 and 170 overall with “ability to
use technology”
62 out of 70 and 155 overall with
“satisfaction with training to utilize
business school’s computing resources”