Você está na página 1de 80

Managing a Shopping Mall With Timely

Information

AGS
Month Year Infotech
AGS Infotech – An Introduction

 AGS infotech was set-up in 2003 as a


principal distributor for
Banking
Wincor Nixdorf International GmbH &
Postec

 AGS Infotech offers


Lottery Retail
technology –based solutions for
banking, petroleum, lottery, postal AGS Infotech
and retail sectors

Postal Petroleum
Our performance in the retail sector

Segments in focus for AGS - hospitality, retail, car park,


multiplexes, fast food outlets, financial institutions & more

- Over 4500 POS deployed in a year to diverse businesses

- Largest kiosk account in Asia as the sole vendor- Reliance Money

- Exclusive vendor for Reliance Fresh

- Exclusive Vendor for ABRL ( Aditya Birla Retail Ltd )

- Acquired account of Adlabs cinemas

- Taj group of hotels to install POS systems and kiosks

- Retail solutions to large retail formats as TESCO


Our Retail clients in India- Retail

Reliance Retail  HPCL retail outlets ( Retail Petroleum


Outlets )
Aditya Birla Retail Group
HPCL – Transactional Kiosk
VLCC ( Hospitality )
 Reliance petroleum retail outlets
Reliance Money ( Share
Trading )

Adlabs ( Multiplex Theaters )  Future group ( Big Bazaar , Pantaloon)

Simpark ( Car Parking )


 GMR Hyderabad International
Taj group of Hotels Airport
( Hospitality )

Tesco Mall Intelligence


and growing…………..

Solution
Mall Intelligence
Technology Solution
Hardware
Our product line- Retail

ipos wall i-mediate


mount photo kiosk

Mint

idot Photo
wall mount
POS Hardware

BEETLE /NetPOS BEETLE /M


BEETLE /iPOS

BEETLE /XL-II

BEETLE /i8 BEETLE /S


Mall Intelligence Technology Solution

Software
Basket of Software Solution

1. MI – Mall
Intelligence System
2. One Rs – Retail POS
Solution
3.Food Court
Management
Solution
1. Car Parking Solution
2. Customer Info Kiosk
3. Interactive Surface
Solution
Type of Retail Business

 Fashion & Apparel


( Size , Color , Matrix )
Gift , Souvenir & Stationery
Jewellry
Books ,Magazine ,Stationery
Bags & luggage
Café, Fast Food , Lounge
Convenient Shops
Promotions & Product Expiry
Liquor
Music & Video
Duty Free

www.wincor-nixdorf. com | ARIS | Sep


2007
Mall Intelligence Sucessful Implementation

Changi International Airport, Singapore


( Status :Completed )

VIVO City –Singapore


( Status:completed )

Rajiv Gandhi International Airport,


Hyderabad India ( Status: Completed )

| Ml Intelligence | 11
On Going Project

Delhi International Airport Ltd

| Ml Intelligence | 12
On Going Implementation

Customer No of Tenants

DIAL – Domestic 50 +10 Kiosks

- International 20+ 12 Kiosks

- T3 ( New Terminal ) 500 + 250 Kiosk

High Street Phoenix 250+50 Kiosks

EWDPL – Indore 100+10 Kiosks

- Nanded 100+5 Kiosks

| Ml Intelligence | 13
Projects In Pipe Line Mall & Airports

1. Forum Kolkata
2. Select City Walk
3. Kalpataru
4. RMZ
5. Kshitij

Airports
BIAL ( Bangalore International Airport )

| Ml Intelligence | 14
Singapore Changi International Airport

Location: Singapore
Size: 150,000 sqm
Tenants: 300 units

Hardware: BEETLE POS


Software: MI + TradePOS
Status: Completed

| Ml Intelligence | 15
i.

Retail Space
CATEGORY AREA
Food Court 809.00 Software Solution
F&B 939.64 Airport Retail Intelligence System(Mall Int)
Grocery 355.96
Smart Card Canteen Management Solution
EPOS Solution ( FlexiPOS )
Specialty Retail 1487.67 Passenger Feed Back System
Duty free 2553.84

Lounges 1726.96
Hardware Solution
Beetle i8 POS Hardware
Bank/ATM/Forex 215.88
Wall Mounted Kiosk
Total Area 8088.95 ICore Free Stand Kiosk
IPOS – Baggage Hardware

| Ml Intelligence | 16
Mall Intelligence System

| Ml Intelligence | 17
Retail Business Scenario

Business Type of System & Solutions


Small Concessionaires Single POS . Regular POS Software ,
DOS / Windows
Medium Concessionaires Using 2 or 3 Pos were one Becomes a
Master POS at end of Day for
Consolidate of Sales Data and EOD
Day Process in done
Large Concessionaires Will have a store Server linked to 2 to 6
pos System will maintain POS system
for Billing and Back end Server for
Inventory etc . EOD is preformed at each
POS and the Day end Process will be
stored at the Back end Server .
Stores with Remote Data collection 1 to 4 pos Installed at Location with
Store server accessing remotely
Non IT Stores Retail Store with Manual Billing

| Ml Intelligence | 18
Retail Management System

Property Management

Tenant Management

Sales Management

Advertising & Promotion

Loyalty Program

Customer Loyalty

| Ml Intelligence | 19
Mall Intelligence – Functional View
Occupancy status
Financial Sys Sales analysis
Rental incomes
Rental Top
Forecasting Mgt
Financial status
Fixed Assets HR &
& Plan Mall Payroll
Lease
Sales information
Maint.
Int A&P Planning Middle
Mgt
Cust Loyalty Info
Shop Lease Rental Sales Adv & Cust Info Revenu Sales Audit
Mgt Mgt Billing. Mgt Pro Loyalt Analysis e
y Forecast Receivables
Expenses
Payables

POS sales data


Specialty Stores Complaints
Operations

Cust service
Gift redemption
Maintenance

Dept Store Supermarket


| Ml Intelligence | 20
Mall Intelligence Graphical View

Customer
Loyalty
Unknown Cust. Known Cust. Database
Misc.
Charges
Performance Analysis

Compute Manual
Sales Variable Rental Variable Misc Entry
Data Rental Charges

Forecasting & Modeling


Formula
Lease
Fixed Rentals Generate/Print
Fixed Charges Invoice Acct
Data

One-on-one marketing

Financial
Invoice A/R System
Data
Lease Administration

A&P Program
Payment Payment
Processing
Tenants
Shop Units| Ml Intelligence | 21
Mall Intelligence System
Property management

• Management of multiple shopping blocks


• Maintain rental unit details
• Monitor units status
• Analyze vacant lease areas
• Provide occupied units details
• Provide history of tenants and their performance
• Monitor renovation records
• Keep track of unit fixed assets and repair records

| Ml Intelligence | 22
Maintain Unit

| Ml Intelligence | 23
Lease Management
Simplify Lease

• One company can sign multiple leases


• One Lease contract can cover multiple shop units
• Cater for full lease contract, joint-venture contract or
mall-operated shop
• Cater for temporary (e.g. event hall) and permanent leases
• Extensive user-defined parameters for sales analysis
• Monitor lease administration progress
• Automatic lease expiry warning
• Create/Terminate/Extend/Renew leases

| Ml Intelligence | 24
Maintain Lease

| Ml Intelligence | 25
Lease to add units

| Ml Intelligence | 26
Lease Management
Financial Data

• Support multiple currencies


• Capture deposit details
• User-defined charges based on either built-up or lease
areas
• Up to 3 concurrent monthly recurring charges
• Record tenants’ sales forecasts

| Ml Intelligence | 27
Lease Management
Rental Computations

User-defined formula for computing variable


rentals:
• Fixed monthly rental
• Simple percentage / Multiple percentages
• Guarantee amount
• Article-based
• Support multiple time periods
• Support contract start and end date on any day of a month

| Ml Intelligence | 28
Rental computation
Variable Rental

| Ml Intelligence | 29
Rental computation
Fixed Rental

| Ml Intelligence | 30
Rental Computation
Product Based

| Ml Intelligence | 31
Sales Management
ERP to Mall Intelligence interface

Interface files from ERP

Customer Master
Lease Master
Lease Unit
Rental

| Ml Intelligence | 32
Sales Management
POS to Mall Intelligence systems Interface

Well-defined standard interface for other POS


systems (including WN POS systems)
• Flexible interface intervals – daily, hourly, or every minute
• Flexible interface levels – Transactions, Daily sales, or Monthly Sales

| Ml Intelligence | 33
Formats of Data Capture at MI

 Sales information captured at tenants’ POS systems


need to send back to MI system for
further processing and consolidation.
 A shop can send its sales data in the Following
formats:
 Detail Transaction File.

Detail Transaction File


For a shopping mall which intends to revenue
Sharing Module this format is mandatory.
Detail Transaction File
Sample File Format
File Header
1|OPENED|1234567890123|01|31|6|19960524|11:53:39|123|19960524
Shop No Pos Date Time User
Data for transaction 32
• 101|32|1|19960524|11:54:33|123||0||0101|0|1|SALE
• rec_no , Shift , Date, Time, User id,..
• Data for transaction 32
• 161|0112345|0 111|888|1|15.50|15.50||G||0|DEPT1|CAT-A||Y|15.50|0|%|0.47

• 121|15.50|0|0|0|0|E|Y||0|0
• Sales , Disc,…….
• 131|T|CASH|S$ |1.0000000|20|||20
Type, pay name , curr code , amount
• 131|C|CASH|S$ |1.0000000|4.50|||4.50

• Data for transaction 33


• 101|33|1|19960524|11:58:54|123||0||0202|0|1|SALE
• 161|0278899|0 111|888|5|15.50|15.50||G||0|DEPT1|CAT-A||Y|77.50|0|%|2.33
• 111|999|1|100|100||G||0|DEPT1|CAT-B||Y|100|0|%|3121|177.50|0|0|0|0|E|Y||0|0
• Item Code, Item Aty , Org Price , Item Dept , Item Catg , ..Item Comm , Item Net Sales ,discount by,disc.sign
• 131|T|US DOLLA|US$ |1.4000000|50|||70
• 131|T|VISA|S$ |1.0000000|107.50|123456789-001-1996|123-456|107.50

• Footer
• 1|CLOSED|1234567890123|01|42|6|19960524|12:14:08|123|19960524
Sales Management
Mall Int- SAP Interface

Monthly sales file for Variable Rental

Monthly sales file for Product based


rental

| Ml Intelligence | 39
Sales By Trade & Concession

| Ml Intelligence | 40
Trade Wise MIS Reports

| Ml Intelligence | 41
Analysis by location,level,trade and
concession

| Ml Intelligence | 42
Missing pos interface tenant list

| Ml Intelligence | 43
Terminal Buliding’s sales analysis

| Ml Intelligence | 44
Head Count Solution

| Ml Intelligence | 45
Shoppers Traffic Count Solution

www.wincor-nixdorf. com | MI Pres| Jan 2007 46


Shoppers Traffic Count Solution

www.wincor-nixdorf. com | MI Pres| Jan 2007 47


The Retail Business

Management Leadership
R
H
E
U
M T
C M T
E A
U S A E
R I
S U N C
C L
T P H
H
O P R N
A S
M L E O
N O
E I S L
D L
R E O O
I U
R U G
S T
Loyalty R Y
E I
C
O
E
N
Key Pillars For Sustainable Growth & Profit
Key success factors

Merchandise & Category Management


Sales Management
Effective and Efficient Promotion Management
Effective Buying & Supplier Management
Effective Cost and Margin Control
Effective Resource Management and Allocation
Inventory Tracking and Stock Control
Effective Shrinkage and Wastage Control

Tactical & Management Tool


Improve
Sales, service, margin, reduce cost and sustain profitability

Management Tool - Timely information for effective decision making

HQ Corporate Check-out solutions Back Office


Automation
Merchandise Management
Full service check-out
Category Management Item & Price management
Central Purchase Ease of use
Store Purchase Requisition Category Management
Quick & efficient service
Store Local Purchase Promotions
Ease of training
Supplier Management Supplier Management
Reduce cost of training
Store Region Pricing & Buying Purchase & Receiving
Easy Promotions
Multi Business Stock Inventory
Customer Loyalty
Store performance Scale, Labels, HHT Interfacing
Payment solutions
Business Performance Loss Prevention
Cash Management
Comprehensive Analysis Reports Comprehensive Analysis Reports
Security
Easy to configure

Operational Tactical & Management Tool

Professional Project Management and Partner


The People With Passion

• implemented many complex multi million dollars retail projects in the region.

• understand the retail business thought processes behind the Management mindsets and concerns that shapes
the Retail Business rules and Business structures.

• We believed we have the right ingredients to propel growing retail organisation in their pursue for
excellence.

• Every solution that we delivered must impress Retail business efficiency, cost effectiveness and profitably.

Our motto is :

Your Problem, Our Problem,


Your Success, Our Success,

Your Achievement, Our Satisfaction .


The Specialty
The Specialty
Scalability

n POS systems
1 Server : Server 2003
Database: SQL 2000
> 2 POS systems POS: Win 98 and above
1 POS used as Server
Server-POS: Win 2000 Server
1 POS system POS: Win 98 and above
Win 98 and
above
Sample POS Screens
Sample POS Screens
Sample POS Screens
Sample F&B Screens
Sample Back Office Screens
Sample Back Office Screens
Sample Back Office Screens
Sample Back Office Screens
Sample Back Office Screens
Sample Back Office Screens
Sample Back Office Screens
Sample Back Office Screens
Sample Back Office Screens
Sample HQ Screens
Sample HQ Screens
Sample HQ Screens
Sample HQ Screens
Sample HQ Screens
Sample HQ Screens
Sample HQ Screens
Sample HQ Screens
Sample HQ Screens
Project Roadmap

• Assist Category Rationalisation

• Assist user on planning, executing and reviewing Data Migration and Data
conversion to new Category Structure including developing applications for
conversion, testing, data verification, etc

• Assist and recommend new procedures and processes whenever necessary

• Assist to plan and conduct System Testing, Integration Testing and assist User
Acceptance Test

• Parallel Running Assistance and monitoring

• Manage and assist System Cutover

• Plan and implement User Training

• Execute and manage Communications setup, testing, implementation

• Conduct Post Implementation Review


We don’t just talk technical solution,
we talk retail business solution !
We Pride ourselves as being Retailers,
Providing Retail Solutions For Retailers.
And be your partner for life,
 Thank You for your kind attention.