COMMUNICATION and

COMMUNION
MAN UNIQUE.
- Power of SPEECH
- Power of THOUGHT
- Power of KNOWLEDGE/SKILLS
- Power of WISDOM

COMMUNICATION and
COMMUNION
Evolution
Conversation
Discussion
Seminar/workshop
Lecture/Talk
Oration
COMMUNICATION
COMMUNION
24 July 2014 6
LISTEN TO,

OBSERVE

INTERPRET

LANGUAGE

LOOKS/EYES

WORD/TALK

DEED/ACTION

SILENCE
HOW DO WE COMMUNICATE WITH
THE WORLD
LOOKSEYESFACE
sravendriyanaam nayanam pradhanam
Face is index of mind
LOOKS ARE MORE EXPRESSIVE AND RELIABLE THAN
WORDS- Tryon Edwards
One of the most wonderful things in nature is glance of the
eye, it transcends speech- Emerson
EYES speak, nothing but TRUTH

8 24 July 2014
9 24 July 2014
WORDSSPEECHTALK..
KNOWLEDGE
VOCABULARY (words of language)
PRESENTATION
INTONATION
SPEED
CLARITY
SENTENCE DEVELOPMENT
10 24 July 2014
LANGUAGE EXPRESSIONS
WEIRD
Airline ticket office, Copenhagen :
WE TAKE YOUR BAGS AND SEND THEM IN ALL
DIRECTIONS.
In a Bangkok temple :
IT IS FORBIDDEN TO ENTER A WOMAN, EVEN
A FOREIGNER, IF DRESSED AS A MAN.

Cocktail lounge , Norway :
LADIES ARE REQUESTED NOT TO HAVE CHILDREN IN
THE BAR.
Doctors office, Rome :
SPECIALIST IN WOMEN AND OTHER DISEASES.
KNOWLEDGE
Knowledge is power- Lord Bacon
Remember, more knowledge is not more
power, mere knowledge is also not power.
Action is power, when directed by right
knowledge
-Palmer
12 24 July 2014
WORDSSPEECHTALK..
WORDS/VOCABULARY
The knowledge of words is the gate of
Scholarship-Wilson
Words , once spoken ,can never be
recalled Roscommon
Words can save or severe the Life
InformTransform
13 24 July 2014
WORDSSPEECHTALK..
PRESENTATION
Pleasant
No Jargon
Smooth Flow
Illustrate, Parable, Anecdote
Be enthusiastic/energetic
Look into the eyes of audience
Never prolong/drag/ repeat frequently
14 24 July 2014
WORDSSPEECHTALK..
INTONATION & MODULATION
Voice should not be monotonous
Soft, strong
Every word has its own resonance
Sounds and words go together
Captivating the audience, > subject

15 24 July 2014
WORDSSPEECHTALK..
24 July 2014 16
17 24 July 2014
24 July 2014 18
PEOPLE ARE INFLUENCED,
PROBLEMS ARE SOLVED,
CHANGES ARE FACILITATED,
EXCELLENT RELATIONSHIPS ARE
DEVELOPED,
DESIRED RESULTS ARE
ACHIEVED, AND

SUCCESS IS ENSURED.



24 July 2014 19
PLAYS A VITAL ROLE
IN DISCOVERING OURSELVES &
THE WORLD AROUND US

24 July 2014 20
THE QUALITY OF YOUR LIFE
IS THE QUALITY OF YOUR COMMUNICATION ~
BOTH WITH YOURSELF & OTHERS


1. MAKE SURE THAT

YOUR WORDS,

BODY LANGUAGE &

TONALITY ARE CONGRUENT

[ ALIGNED AND SENDING THE SAME MESSAGE ]



COMMUNICATION TECHNIQUES
2. MAINTAINING EYE CONTACT
[ EXPRESSION OF YOUR INTEREST ]
COMMUNICATION TECHNIQUES
3. IMPROVE YOUR VOICE CULTURE
[ MAKE IT INTERESTING ]
COMMUNICATION TECHNIQUES
4. BE POSITIVE, PRECISE AND CLEAR
[ ~ Dont forget to complete the work by tomorrow. ]
[ ~ Please remember to complete the work by tomorrow. ]
COMMUNICATION TECHNIQUES

5. GOOD LISTENING
SUPPLIES THE BUILDING BLOCKS OF
GOOD UNDERSTANDING AND
GOOD COMMUNICATION SKILLS

~ Listening is an active process involving :
Ears for verbal communication
Eyes for non-verbal communication
Body for gestures
COMMUNICATION TECHNIQUES
6. WELL-TIMED PAUSES
GIVE TIME FOR
EXPLANATION,
EVALUATION &
DEVELOPMENT OF THOUGHT

~ Facial expressions reveal the difference between
a pregnant pause and an embarrassed silence
COMMUNICATION TECHNIQUES
7. SUMMARISING

IS AN ESSENTIAL SKILL

WHICH TAKES STOCK OF

THE MAIN POINTS COVERED
COMMUNICATION TECHNIQUES

8. EMPATHIZE

WITH THE RECEIVER OF THE MESSAGE

~ put yourself in the other persons position,
understand the other persons perspective
and then proceed to interact


COMMUNICATION TECHNIQUES
9. COMMUNICATION

MUST APPEAL TO
BOTH MIND AND HEART
COMMUNION
~ appealing to mind requires facts, evidence and logic
~ appealing to the heart, more difficult,
requires touching the soul -
based on mutually respected values
COMMUNICATION TECHNIQUES
10. KEEP THE COMMUNICATION SIMPLE

~ say it in simple sentences, with no twists and turns
communicate to express but not to impress
COMMUNICATION TECHNIQUES
11. TELL IT AND TELL IT AGAIN,
IF NECESSARY

~ tell the point once
then come back and
hit it again, and again.

COMMUNICATION TECHNIQUES


12. COMMUNICATE WITH CONFIDENCE

~ communication exposes
your inner thoughts, feelings and sentiments.
Your confidence, or the lack of it,
is getting transparently revealed.


COMMUNICATION TECHNIQUES
13. PRACTICE THE ART OF COMMUNICATING
ON PAPER

~ thinking on paper & saying on paper
COMMUNICATION TECHNIQUES

14. COMMUNICATION IS IRREVERSIBLE
~ communication cannot be reversed

[ reversible processes water and ice
irreversible processes milk and coffee ]

Only minimizing the hurt feelings is possible,
but the damage has already been done.
[ ~ forgive but not forget ]

Be highly careful, thoughtful and purposeful



COMMUNICATION TECHNIQUES
15. COMMUNICATION IS MORE
A PEOPLE PROCESS THAN
A LANGUAGE PROCESS
~ communication is a series of actions and reactions
communication influences our own and that of others
behaviour
communication reflects the true personality of an
individual
COMMUNICATION TECHNIQUES
16. COMMUNICATION
CAN ALWAYS BE IMPROVED

~ practice, more practice and much more practice
COMMUNICATION TECHNIQUES
17. COMMUNICATION AND FEEDBACK
~ feedback ensures that message has been received
in the manner, that was originally intended

18. COMMUNICATION AND CLARITY
19. COMMUNICATION AND COMMITMENT
20. COMMUNICATION AND CHARACTER
COMMUNICATION TECHNIQUES
Great Message about Verbal Communication
JIHVAAGREE VASATE LAKSHMEE
JIHVAAGREE MITHRA BAANDHAVAA
JIHVAAGREE BANDHANAM PRAAPTI
JIHVAAGREE MARANAM DHRUVAM