Troubleshooting

OMC-R Overview
OMC-R is used to manage ZXG10-BSS
realize real-time O&M to BSC and BTS,
perform real-time monitoring and trouble-
shooting of radio network and provides
friendly man-machine interface at the same
time. Its easy to operate.
OMC-R Compositions 1
Security Managementto define and control the
right of O&M staff, to prevent illegal operation to
ensure secure subscriber access and secure service
usage.
Performance management: to fulfil performance
measurement and traffic statistics. By formulating
a series of measurement tasks and collecting all
kinds of system specifications and data, find
potential problems of the system in advance.
OMC-R Compositions(2)
Configuration management: to realize equipment
configuration, radio resources configuration, CCS7
signaling configuration, dynamic data management
and software loading, etc.
Fault management: to realize centralized monitoring
of BSS operation status in order to maintain and
recover the system in time; to display synchronously
the BSS alarms, to diagnose and test the system, in
order that the maintenance staff could locate and
solve the troubles as soon as possible.
Alarming Sources in BSS
Alarming sources in BSS include:
Hardware and software of single board
alarming
Transmission channel alarming
External environment alarming
Alarms Collection(1)
In ZXG10-BSS, each board is designed
with a module functioning alarm
collecting and detecting. For boards
that can be operated and maintained
directly, FUC, CKU an BIE in BTS,
TC, DSN and GPP in BSC, for
example, they have their own alarm-
reporting software module.
Alarms Collection(2)
For boards without CPUs, for example,
HYCOM, MUL and FAN in BTS and DSNI,
POWER in BSC, the alarms can be collected
and reported by special modules, say EAM
and MONI boards. For equipment room
environmental alarm collecting, its realized
by EAM for BTS and by PEPD for BSC.
Alarm Types and Classification
Class 1: will seriously affect the services
and security of the whole BSS.
Class 2: will affect one site, some sites or
the whole BSS.
Class 3: will affect one carrier, some
carriers,one sites or a BSC.
Class 4: no affection, one channel(or
carrier), or some channels (carriers).
Alarms Checkup and Locating
All types of alarms of every BSS are collected
and stored, according to the date, type and
sources of alarm, in alarm data base of OMC-R
server, for the purpose of being checked up by
OMC-R terminals.
The alarms are displayed in graphics,
reflecting directly the current alarming
situation of every network element. The most
important alarms, say the longest-lasting and
the most frequently-occurring, are summed up.
Automatic and Artificial
Recovery of Alarms
Some alarms, not reporting within given time,
communication link break, for example, will
recover within a period of time. After
recovering, the alarming will disappear in the
background server but the recovering time and
alarming time is still stored in alarm database
for convenience of checking alarming history
and equipment maintenance.
Some alarms that are unable to recover after a
long time need mans recovery.
BSC Alarms and Handling
MP Alarm
Level2
CauseBackup MP fault, power-down, not-
installed, software fault and Watchdog overflow.
Effect: decrease system operating reliability. If
the active MP is in trouble, itll not able to switch
to stand-by MP.
Processing: power up MP or reset it.
Disk Alarm
Level: 2
Cause: MPs disk space is insufficient
Effect: Affect system software operating.
Processing: Deleting useless files in MP to
release disk space using File Management
Tool of OMC-R. The space should be remain
at least one-fifth of the total space.

MP Bus Alarm
Level1
Cause: the buses between MP and
SMEM and all COMM boards is in
trouble.
Effect: BSC will not operate normally.
The system or boards will be locked out
and data transmission disordered.
DSN Alarm
Level2
Cause hardware, software and clock
interface trouble.
Effect: DSN usually operates in stand-by
mode. Generally, this will not affect system
operation.
Processing: check HW cable connection
between control layer and switching layer
and reset.
SYCK Severe Alarm
Level1
Cause: troubles in 8K frame head, 8K
output clock, 16M frame head and 16M
output clock.
Effect: unstable communication inside BSC,
concurring with other many alarmings.
Processing
If only active board has alarm, then swap
from active to stand-by board and activate it.
If both active and stand-by boards have
alarms, they should be displaced at once.
Ordinary SYCK Alarm
Level3
CauseClock aging.
Effect: Occasional code slippery , bit error,
asynchronous framing, CCS7 link and LAPD
link. In general, however, this wouldnt
affect normal operation of system.
Processing: displace the active with standby
board.
DSNI Alarm
Level: 2
Cause: communication break with MP, not
inserted well or out of slot.
Effect: boards connected with it will have
troubles in communication transmission.
Processing: if the troubled is active board,
then swap it to standby one; if its standby,
displace it as soon as possible with a good
one.
Power Board Alarm
Level2
Cause: Over-voltage or Under-voltage.
Effect: will severely affect longevity of all
kinds of boards and make them unable to
work properly when in worst condition.
Processing: displace troubled power board
as soon as possible.
MPPP Alarm
Level2
Cause: communication break between MPPP and
MP, power drop and clock lost etc.
Effect: MPPP operates in the mode of load-
sharing. One MPPPs trouble wont affect normal
system operation, but the system reliability. If
both MPPPs are in trouble, the links between MP
and PP will break, causing PP boards out of
control.
Processing: check power, connection, clock.
MTP Alarm

Level: 3
Cause: communication break between MTP and
MP, power drop and clock lost etc.
Effect: the same as that of MPPP. It will
also cause communication link break
between BSC and MSC.
Processing: the same as that of MPPP.
MONI Alarm
Level: 3
Cause: link with MP is broken, power
down, clock is lost and hardware fault.
Effect: unable to monitor the boards
connecting to it, power, clock and DSNI,
for example.
Processing: the same as MTP.
SMEM Alarm
Level: 2
Cause: the same as MONI except that the
link is between SMEM and MP.
Effect: communication between active and
standby MPs is broken.
Processing : the same as MONI.
PEPD Alarm
Level: 2
Cause: link between PEPD and MP is
broken, power-down, hardware trouble and
clock lost.
Effect: unable to monitor temperature,
humidity and smog etc., of the equipment
room.
LAPD Alarm

Level: 2
Cause: link between LAPD and MP is
broken, power-down, hardware trouble and
clock lost.
Effect: LAPD communication link and
links with relevant sites are broken.
Processing: the same as above.
TIC Alarm

Level: 2
Cause: link between TIC and MP is broken,
power-down, hardware trouble and clock
lost.
Effect: the BTS it connects with is unable
to operate normally.
Processing: check the cable connecting to
DSNI, clock or resetting.
DRT Alarm
Level: 2
Cause: link between DRT and MP is
broken, power-down, hardware trouble and
clock lost.
Effect: the TC unit it connects to will not
operate normally. If there is No.7 link in it,
the communication between BSC and MSC
will be affected.
Processing: the same as TIC
BTS ALARMS
PA Link Broken

Level: 4
Cause: corresponding TRU power-off,
off-line or fault; OMU power-off, off-line
or fault.
Effect: affect O&M of PA
Processing: check OMU, TRU(especially
CUI) and backplane O&M cable.
VSWR of PA Alarm
Level: 3
Cause: backward power over-high due to
open end output of PA or high resistance.
Effect: TRU out of operation or PA damaged.
Processing: check PA output and see if the
cable connection is fastened.
VSWR of Combiner Alarm
Level: 2
Cause: combiner output open-ended,
high resistance or interference is received
by EAM.
Effect: PA is closed for protection, making
the corresponding cell wont operate
normally.
Processing:check EAM and connectors
involved.
OMU Alarm
Content: OMU communication link broken.
Level: 2
Cause: broken link between OMU and BSC.
OMU Fault, BTS power-off , faults on
LAPD, TIC and DSN boards in BSC.
Effect: O&M to BTS is affected (broken)
Processing: check all the boards concerned
and E1 line and LAPD time slots allocation.
BIE Link Broken
Content: BIE communication broken
Level: 3
Cause: HDLC link between OMU and BIE
is broken
Effect: data transmission between BIE and
OMU is unable to conduct, data
configuration to BIE and its status
reporting is unable to fulfil.
CKU Link Broken

Level: 3
Cause: the HDLC link between OMU and
CKU is broken
Effect: data transmission between CKU and
OMU is unable to conduct, data
configuration to CKU and its status
reporting is unable to fulfil.
Processing: check if the board is well
inserted, reset it or displace it.
EAM Link Broken
Level: 3
Cause: the HDLC link between OMU and
EAM is broken
Effect: the same as that of CKU
Processing: check if the board is well
inserted, if the clock is good, reset it or
displace it.
Examples of Troubleshooting
No.7 Signaling not Successful
when connected with MSC
Check if MTP board is flashing
fast.
Check if data configuration of
No.7 signaling link is correct.
1. Are SPCs on both sides correct?
2. Is SLC coding the same?
3. Is Frame format the same?
E1 Slippery
(1)Interface board problem: check TICs(BIU&AIU)
Re-plug E1 cable or the whole board, or replace
board.
2Synchronization problem: may exist between
MSC-BSC or BSC-BTS.
If MSC is unable to synchronize with PSTN,
SYCK and CKI board replacing is strongly
suggested.
Alarm Collection
BTS BSC
Comm
(LAPD)

MP

MP
At BUS
Comm
(LAPD)
(
COMI
TIC
Abis
LAPD LAPD
B
I
E

OMU

FU0

FU5
LAPD
LAPD
LAPD
RMU
LAPD Link Fault(1)
If the whole BTSs LAPD link is broken:
Check the cable between TIC and (E)BIE boards
Exchange the INPUT and OUTPUT end and see if
LAPD is OK.
Use service phone to test the E1 cable
Check data configuration
Check if there is any alarm on TIC and BIE board
Check BTS backplane connections,especially
connection between BIE and FU

LAPD Link Fault(2)
If alarm occurs on a single LAPD board
Check BTS backplane connection
Check if there is clock alarm
Check OMC-R data configuration
Observe LAPD status using Dynamic Data
Management
Reset the board
Low SDCCH Assignment Success Rate
Adjust RACH parameter, that is,
the interval between two
random access requests

BTS Alarm Collection
BSC
E1
O

M

U
FUC
1M HDLC
CHP
HPI
BIECKU
64K HDLC
EAM
64K HDLC
PSAPSB
MUL,FAN,
HYCOM
Alarm cable
CUI
64K HDLC
PARXTX
Inner interface
HDLC Link Broken
All boards of HDLC links broken
Check if CKU has provided good 4MHz and
8KHz clocks
Single board of HDLC link broken
Check if this board is well-plugged
Replace this board