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Private and Confidential

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SCHOOLNET PROJECT
ADSL Training for MOE

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GITN SDN BHD
1. ZABANI AB AZIZ 013-2913436


GITN SDN BHD TINGKAT 31
MENARA TELEKOM, JLN PANTAI BARU
KUALA LUMPUR


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Kandungan Taklimat
1. Memberi penerangan berkenaan Projek SchoolNet
2. Rangkaian (Network) Schoolnet
3. Pemantauan Rangkaian Schoolnet dan Support
4. Teknologi yang digunakan dalam SchoolNet
5. IP Address
6. Tatacara 1
st
Level Checking di sekolah sebelum
membuat lapuran
7. Konfigurasi di komputer
8. Lain-lain


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Objektif Taklimat
melaksanakan mandat MOE untuk memberikan
penerangan kepada cikgu IT / cikgu penyelaras makmal
komputer sekolah pengetahuan yang sepatutnya bagi
menjalankan tugas-tugas memantau perjalanan schoolnet
di peringkat sekolah


Pengetahuan tentang Projek SchoolNet
Teknologi yang digunakan dalam SchoolNet
Tahu melaksanakan 1
st
Level Checking di sekolah sebelum
membuat lapuran
Tahu cara-cara konfigurasi di komputer


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SchoolNet
VPN sekolah SchoolNet
Pemasangan lajur lebar 1 mb ke sekolah di seluruh negara
Merapatkan jurang digital
Applikasi Smart School / Bestari
Melahirkan pembelajaran tanpa sempadan di peringkat sekolah
Memperluaskan ICT secara memoden dan mempertingkatkan
keberkesanan sistem pendidikan negara
Integrasi Jabatan di bawah MOE dengan SchoolNet



Schoolnet

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Introduction
SchoolNet Contract
Agreement was signed on 25 Feb 04 between
GITN Sdn Berhad as a Contractor and Malaysia
Government represented by Ministry of Energy,
Communications and Multimedia (MECM).

Duration
Five and Half (5 ) Years : 25 Feb 04 to 24 Aug 09




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Scope of Contract

GITN Sdn Berhad Responsibility:

for the Supply, Delivery, Installation, Testing,
Commissioning, Operation, Management,
Maintenance and Training of a High Availability
Secured Network to Link Up 10,000 Sites via Virtual
Private Network (VPN) Known as SchoolNet

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SchoolNet Specifications
Basic Infrastructure requirements for SchoolNet
Always-On Infrastructure
1Mbps line capacity
Internet ready
Managed network end to end (up to
router)
Integrated Help-Desk Support
Nationwide Regional Support


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Preferred Locations to install SchoolNet Line

1
st
Computer Labs
2
nd
Education/ E Learning Initiatives etc
3
rd
Computer for Teaching
4
th
School Office


Deployment Priority

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Integration Requirement under Study

88 Smart Schools.
220 USP Schools
602 (PTJ) for EG Net Project


Legend:
USP - Universal Service Provider
PTJ - Pusat Tanggungjawab
EG - Electronic Government


Implementation Plan

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NOC MOE Implementation

Consists of 2 Network Operation Centres :

GITN NOC - located at Cyberjaya.

MOE NOC - currently located at Pusat Bandar
Damansara, will move to Parcel E, Putrajaya.

Legend:
NOC - Network Operation Centre
MOE - Ministry Of Education

Implementation Plan

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Network Overview
VSAT HUB
SchoolNet
Wireless Pop
Wireless PoP
VSAT Terminal
Multiple schools
located within same
area
Single school
Multiple Schools
Wireless (within line of
sight)
Link other schools to the
hub

Single Schools
Point to point link using
wireless, leased line or
ADSL
VSAT for isolated area
Internet
Wired
MIMOS
eB Technologies
GITN

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Network Overview
INTERNET
MOE
SchoolNet

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GITN Network
Operation
Centre (NOC)

GITN IPVPN
Last Mile
Single School/School
Complex
IPVPN Cloud
NMS
School C
School B
School A
Internet
Multiple Schools
Connectivity
(Leased Line/ADSL/
Wireless/Satellite)
MOE remote NOC
(Web Based Reporting)
Network Management System

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IP VPN
Presentation
MOE NOC

Alarm
Mediation/
Collection
Service Assurance
Fault Management
Performance
Management & QoS
System
Servers
Object
Store
Management
Console (GITN)
Web Portal Real-time
& Historical
IP Provisioning
VPN
Configuration
tool
SNMP
SNMP trap Performance. Reports
SNMP, ICMP
School School
Network Management System
Architecture

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Nationwide Operation & Support
1-300-88-2888
Single point of contact for customers
24X7 operating hours NOC
Central help desk
Service Level Guarantee on Restoration
(subject to accessibility/mobility time)
24 Hours for urban area
48 Hours for rural area
72 Hours for remote area
Regional 1
st
Level maintenance team

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Project Monitoring(PMIS)
(http://219.93.14.68)

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http:pmis.gitn.com.my/schoolnet/download.asp

ADSL training

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LOGIN PAGE FOR PMIS

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SCHOOLNET TECHNOLOGIES
There are three different technologies used in Schoolnet:

Asymmetric Digital Subscriber Line (ADSL)
Wireless Technology
Very Small Aperture Terminal (VSAT)

These technologies was determined by site:
Location
Geographical
Situation


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WIRELESS TECHNOLOGY
School*Net
IP VPN
Wireless
Modem
Broadband
Router
Base
Station
ADSL
Router
IP 10.xx.205.1/2
255.255.255.240
IP 10.xx.205.5/6
255.255.255.240
IP 10.xx.205.7/8
255.255.255.240
IP 10.xx.205.3/4
255.255.255.240
Local Area Network
Local Area Network
Local Area Network
Telekom Exchanges/
Commercial Buildings
IP 10.xx.145.0/26
255.255.255.192
IP 10.xx.145.64/26
255.255.255.192
IP 10.xx.146.0/26
255.255.255.192
Wireless Frequency
3.5GHz Band

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Photo - Antenna
6 Feet

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Wireless Internal Wiring
T
AC
School
Network
UTP CAT5e
UTP CAT5e in
PVC conduit
Coaxial Cable
LN01
WN01
AC
WN01
Power cord in
PVC conduit
AC01
AC02
2 U
AT745

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RCST
RCST
School
RCST
School

RCST
Hub
MIMOS TPM SchoolNet
School
School
Satellite (VSAT) Technology

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Outdoor Unit
Antenna 1.8 meter in diameter
FeedHorn
Penetrating/ Non Penetrating Mount Pedestal
Equipments at Schools

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VSAT INTERNAL WIRING
One pair coaxial
cable
PVC
PVC
SCHOOL BUILDING
PC
VSAT Antenna
Chain-link
Fencing
Underground
PVC Piping
Ground Ground
PVC Piping
RCST
LAN

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ADSL
(Asymmetric Digital Subscriber Line)

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ADSL

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SchoolNet Architecture

DSL Technology
Product : GITN SDN. BHD
Speed 1M/128kbps
Package with modem
Distributed BRAS

Private IP address
Call Centre 1300-88-2888
Account pre-activate by GITN

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What Do We Want From DSL?


High-speed access over existing copper wires

Wideband technology employing a pair of DSL
devices

Make full use the available frequency spectrum-
resulting in multimegabit services capabilities


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What is ADSL
ADSL = Asymmetric Digital Subscriber Line

ADSL uses the standard Telephone line to
operate.

Services are concurrent and independent, voice
and data functions simultaneously.

Multimedia service applied as an overlay on-top
of existing telephone service to the INTERNET


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How Does DSL Work?
DSL technologies exploit the unused frequency spectrum of standard
telephone wire (i.e. 4kHz 1.1MHz)














Advancements in modulation and error-correction techniques enable multi-
megabit transmission over lines that previously supported only voice-grade
modems.
Frequency Spectrum
Presently Used by
POTS and analog
modem
Frequency
Spectrum Used by
DSL Technologies
0 to 4 kHz
Frequency (kHz)
1100 kHz
Amplitude
Spectra of
Standard
Telephone
Cable

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What is ADSL?












Asymmetrical Digital Subscriber Line
Subscriber line or Local Loop
Upload: from user to central exchange
Download: central exchange to user
ADSL
Modem
Central Exchange
Telephone
Network

Local Loop
Download
Upload
User Internet

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ADSL Performance
Upstream: up to 1Mbps

Downstream: from 1 Mbps to 8 Mbps

Performance is dependent on the distance from the subscriber to
the central exchange

The speed is much higher than regular analog modem
(1Mbps vs 56Kbps)

Distance: up to 5km (~16,000 feet)

Always on connectivity password is not needed


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Principle of ADSL
DP DP

ADSL Modem
(NTU)
Connected by
using NIC
1-pair of copper wire
from existing telephone
Maximum Distance :
5 Km
1Mbps to 8Mbps
64kbps to 640kbps
PSTN
(Telephone)
Internet
ADSL Access
Adapter
Subscriber at home or in the
office
Telephone Network Service Provider Exchange
1Mbps

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Network : Physical Design
GITN
BGP/MPLS
Access
B-RAS2
Access
B-RAS3
Ethernet
I D C
RADIUS
server
Appl.
server
Internet
GITN's Server Centre
G/W router
(NAT)
CE
CE
ATM
School site 2
S
c
h
o
o
l

s
i
t
e

3

School site 4
School site 5
School site 1
DSLAM
A001
DSLAM
A002
DSLAM
A003
DSLAM
A004 DSLAM
A005
DSL
router
DSL
router
DSL
router
DSL
router
DSL
router
PE PE
PE
PE
PE
CE CE
CE
Access
B-RAS1
PE
STM-1
STM-1
STM-1
STM-1
STM-1
STM-1
Legend
DSLAM Digital Subscriber Access Multiplexer
BRAS Broadband Remote Access Server
COINS Corporate Infromation Superhighway
CE Customer Edge
PE Provider Edge


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Why ADSL Performance Comparison
Dail-up 56kbps
ISDN 128kbps
ADSL 1Mbps

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DSLAM
Digital Subscriber Line Access
Multiplexer

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DSLAM Functionality

Digital Subscriber Line Multiplexer

Entry point for cell, packet or circuit-based applications

SDH STM-1, 10BaseT, 100BaseT, E3, E1

Support IP-DHCP & ATM

Buffers for CBR and UBR

Interface to PSTN and Backbone network

Control and management functions


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IP Addressing
32 Bits
10 121 194 193 . . .

Every machine on the Internet has a unique identifying number,
known as IP address.
Each IP address is 32 bits long and is composed of four 8-bit fields,
called octets.
The octets are splits into two sections :
Network ID : Identifies the network that a computer belongs to.

Host ID : Identifies the actual computer on the network.



8 bits 8 bits 8 bits 8 bits

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IP Address Schema
Class A
Class B
Class C
Host ID
Network
ID
Host ID Network ID
Host
ID
Network ID
Class A : large networks with many hosts.
Class B : medium-sized networks.
Class C : small networks (fewer than 256 hosts).


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SchoolNet IP Address
x.x.x.255 x.x.x.191 x.x.x.127 x.x.x.63 Broadcast
x.x.x.194 up
to
x.x.x.254
x.x.x.130 up
to
x.x.x.190
x.x.x.66 up to
x.x.x.126
x.x.x.2 up to
x.x.x.62
PC
x.x.x.193 x.x.x.129 x.x.x.65 x.x.x.1 Modem/
Gateway
x.x.x.192 x.x.x.128 x.x.x.64 x.x.x.0 Network IP
address

Note: Network IP address & Broadcast IP address are not being
used

Subnet mask used is 255.255.255.192.

Therefore, the following are the IP Address block in used :

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Network Interface Card Configuration
Set the properties of the Internet Protocol (TCP/IP)
Change the IP address and DNS server addresses

IP address : 10.121.194.194
Subnet mask : 255.255.255.192 (fixed)
Default gateway : 10.121.194.193

Preferred DNS server : 10.251.3.2 (fixed)
Alternate DNS server : 10.253.0.13 (fixed)

Domain Name Server (DNS)
- The Domain Name System (DNS) is a distributed Internet directory service. DNS is used
mostly to translate between domain names and IP addresses, and to control Internet
email delivery. Most Internet services rely on DNS to work, and if DNS fails, web sites
cannot be located and email delivery stalls.

Subnet mask
-A mask used to determine what subnet an IP address belongs to. An IP address has
two components, the network address and the host address. For example, consider the
IP address 10.35.205.1. Assuming this is part of a Class B network, the first two numbers
(10.35) represent the Class B network address, and the second two numbers (205.1)
identify a particular host on this network.





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Gambarajah LAN Gateway - SchoolNet
Makmal Komputer
Hub / switch
Gateway
SchoolNet
Router
INTERNET

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Snap Shot Local Area Connection Properties

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Snap Shot Internet Protocol Properties

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ADSL Router AR-250e

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ADSL Router Aztech 3100R

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Standard Operating Procedure
(SOP)

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MOE Approval Letter

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Site Survey Form 1/3

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Site Survey Form 2/3

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Site Survey Form 3/3

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Internal Wiring Form
Lampiran F
Lampiran F
JS 1
Page 1 of 1
GITN SDN
BERHAD
JOB SHEET FOR SCHOOL*NET
INTERNAL WIRING
Revision # : 00
Issued Date : 17/03/04

SECTION A : TO BE FILLED BY CONTRACTOR
NAME OF CONTRACTOR
PTT ZONE
TM WORK ORDER NO WIRING INST. DATE
SCHOOL CODE SCHOOL PHONE NO
SCHOOL NAME
SCHOOL ADDRESS

Please sketch your new internal wiring lay-out in the space below









_______________
Cont ractors Chop


SECTION B : TO BE FILLED BY CUSTOMER / SCHOOL CONTACT PERSON





SIGNATURE

I hereby agree that this contractor has done the int ernal wi ring for the School *net
Project



NAME
IC NO
POST
SCHOOL CHOP


DATE
REMARKS

SECTION C : TO BE FILLED BY TELEKOM MALAYSIA / CNO
SIGNATURE

I hereby veri fy that the internal wiri ng for the School*net Proj ect has been done
correctly as per TM speci fication



NAME
STAFF NO
PHONE NO
CNO CHOP


DATE
TAGGING AT LAST POINT HAS BEEN DONE YES / NO
REMARKS


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ADSL UAT Form 1/2


GSB/SCN/UAT/DSL/v1.2



USER ACCEPTANCE TEST
(DSL TECHNOLOGY)

1.0 PURPOSE

The purpose of this document is to describe the acceptance and commissioning of the GITN SchoolNet
networking system. The test and acceptance procedure outline in this document will verify and confirm
that the operation of the system meets the user requirements and specifications.

1.1 Site Details:

School Name: _____________________________________________________________
Address: _____________________________________________________________

_____________________________________________________________

Postcode: ___________________ Town: ____________________________________

State: _____________________________________________________________

Tel: ____________________ Fax: ____________________________________

Name of Headmaster/Principal: ________________________________________________

School Code: ____________________ Date of Installation: ______________________


Herewith I/We certify that all the test and acceptance activities attached are done successfully in accordance to
the system requirements and the GITN networking system.


On behalf of GITN



_______________________________________
Signature:
Name:
IC Number (New):
Date:
On behalf of School Representative


_____________________________________
Signature:
Name:
IC Number (New):
Date:


On behalf of PPD/MOE



_______________________________________
Signature:
Name:
IC Number (New):
Date:





2.0 DSL ACCEPTANCE TEST

2.1 Definition

The purpose is to ensure that the end user/customer can be authenticate and connected to the
network.

2.2 ADSL IP Address

# Information IP Address Subnet Mask
1 LAN Port 10 . . . 255 . 255 . 255 .

2.3 Test procedure

# Description
Command at console
screen
Result *
Status

1 Dial to Network with user-id
and password
Dial using Point to Point Over
ATM (PPoA) client

2 Ping LAN IP Address Ping . . . ms
3 Ping to NMS1 at Cyberjaya Ping 10 . 251 . 1 . 114 ms
4 Ping to NMS2 at Cyberjaya Ping 10 . 251 . 1 . 115 ms
5 Ping Radius Server 1 at
Cyberjaya
Ping 10 . 251 . 3 . 3 ms
6 Ping Radius Server 2 at
Putrajaya
Ping 10 . 253 . 0 . 3 ms
7 Ping Primary DNS Ping 10 . 251 . 3 . 2 ms
8 Ping Secondary DNS Ping 10 . 253 . 0 . 13 ms
9 Open URL page. Suggest :
http://pmis.gitn.com.my

10 Downloading 2M File (ftp://pmis.gitn.com.my DATA2M) :
Completion time : (second) **


* Average round trip time shall be less than 150 ms according to International
Telecommunication Union (ITU) standard
** Completion time for downloading shall be less than 30 seconds.
NMS - Network Management Systems
DNS - Domain Name Server


2.4 Details of Equipment:

Type of ADSL : ADSL Speed :
Serial Number : Tel. No. Used :
Computer Lab
Location :

Tel. Equipment
Location :




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ADSL UAT Form 2/2

2.5 Equipments and Wiring Installation Checklist

1 Router properly installed YES / NO
2 Proper black drop wire from DP to the School building YES / NO
3 Proper gray/black wire from drop wire connector to CPE YES / NO
4
Wire properly conduit with PVC pipe all the way from
connector to CPE
YES / NO
5
Proper termination with telephone socket attached to the wall
1 to 2 feet from the floor.
YES / NO
6
Normal telephone wire with RJ11 termination from telephone
socket to CPE
YES / NO
7 ADSL Router stays switched on YES / NO
8 Sticker HAK MILIK KERAJAAN located on CPE YES / NO
9 Submit BORANG HARTA MODAL to School Personnel YES / NO


2.6 Details of IT Coordinator

IT Personnel 1 :

IC Number :

Contact Number : e-mail Address :

If available

IT Personnel 2 :

IC Number :

Contact Number : e-mail Address :





Attachment Photo





ADSL ROUTER






DP BOX
BLACK
DROP WIRE
TELEPHONE
SOCKET
TELEPHONE
LINE
BLACK/GRAY
WIRE
2 Feet
ADSL ROUTER
CONNECTOR
INSIDE TELEPHONE LINE
PVC
PVC
SCHOOL BUILDING
PC
Ground Ground


Network Design for Equipments and Wiring Installation




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1) Power
Lights up when power is supplied to the AT-AR250E.

2) Ethernet
Lights up only if the Ethernet cable is properly connected to
the corresponding port.
Blinking when the Ethernet is transmitting / receiving data.

3) ADSL
Lights up when the ADSL connection is established.
Blinking at fast interval when the ADSL is transmitting / receiving
data. Blinking at slower interval when trying to establish a
connection.

ADSL Router
a) ADSL Router AT-250e

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b) ADSL Router Aztech 3100R
1 2 3
4 1) Power
Lights up when power is supplied to ADSL Router.

2) Ethernet
Lights up when the Ethernet cable is properly connected from ADSL
Router to the Ethernet card. Flickers when the ADSL is transmitting/
receiving data.

3) DSL
Lights up when the ADSL connection is established. Blinking when
ADSL is trying to establish a connection with ADSL Service Provider.

4) PPP
Lights up when PPP connection to ISP is established.
ADSL Router

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Problem Troubleshooting Suggestion
Power LED does not illuminate
after product is turned on
End-user must verify that they are using the AC
adapter provided with the device. It must securely
connect to AT-AR250E and a wall socket/power
strip.
DSL LED does not illuminate
after phone cable is attached
Make sure to use a standard telephone line
(provided with the device). Make sure you had
correctly connected the device. Wait 30 seconds
to allow AT-AR250E to negotiate a connection
with ADSL service provider.
Ethernet LED does not illuminate
after Ethernet cable is attached.
End-user must verify that the Ethernet cable is
securely connected to the hub/PC and to AT-
AR250E. Make sure the PC/hub is turned ON.
End-user must verify that they are using a
straight-through cable to connect to the uplink
port of a hub/switch or using a straight-through
cable to connect to a computer.

Basic ADSL Troubleshooting

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Problem Troubleshooting Suggestion
PC cannot access the Internet Use the ping utility to check whether your PC can
communicate with AT-AR250E LAN IP address. If
it cannot, check the Ethernet cabling, and check
the LED status.
Check the gateway IP Address on the computer
is a valid IP address, if it is not, correct the
address.
Verify with GITN the DNS server specified for the
PC is valid.


PCs cannot display web pages
on the Internet.
Verify that the DNS server specified on the PCs
is correct. You can use the ping utility to test
connectivity.
Note:

LAN or Gateway IP Address is an IP Address belonging to the ADSL Router.
DNS IP Addresses are 10.251.3.2 and 10.253.0.13.


Basic ADSL Troubleshooting

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Verifying Address Configuration
Ping Command
Test IP Network connectivity
Uses ICMP protocol to verify the hardware connection and the
logical address of the network layer

Exp : Ping 10.121.194.193


Trace Command
Shows interface addresses used to reach the destination
Uses Time-To-Live (TTL) values to generate messages from each
router used along the path

Exp : Tracert 10.30.20.65





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Result for Ping

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Result for Tracert

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ATM
Network
DSLAM

ATM Node


ATM Node
ACCESS
BAS

Copper
DSL modem
(router)

GITN Server Centre
GITN
MPLS Network
PE
PE
PE
PE
Internet
AREA 2- CAN & CNO
AREA 3 - COINS AREA 4 GITN Sdn. Bhd
Responsibility Area
AREA 1- MoE
LAN

MoE Ministry of Education
(Kementerian Pelajaran)

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SchoolNet CallCentre
GITN helpdesk
COINS helpdesk
COINS helpdesk
100
Restoration Process 1/2
Receive complaint
from school
Receive complaint
from GITN helpdesk
A
isolate restore
Core
network,
BAS
Port,
dslam
TM
Create docket in stars-
re
Isolate restore
Receive complaint
from COINS helpdesk
GITN
network
B

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Restoration Process 2/2
Receive docket
Receive complaint
from stars-re
A
system
CNO LMG
CNOC
100
inform COINS
helpdesk
Isolate restore
closed docket
Port,
dslam
upd status in stars-re
restore upd status in stars-re
COINS helpdesk
inform GITN helpdesk
End
Customer
inform Customer
B

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DO AND DONT
Do not disconnect power cable from ADSL Router. The
power shall be ON 24 hours.
Do not expose ADSL Router to rain or moisture.
Avoid spilling liquids on or near the ADSL Router. Use a
soft, dry cloth for cleaning
Do not open the cover of the ADSL Router.
Do not press the reset button (small hole) at the back of the
ADSL Router.


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DO AND DONT
Air vents must not be blocked and must have free access
to the room ambient air for cooling. Maximum ambient
temperature is 40
o
C.

Do not unplug any cables from the ADSL Router.

Do not expose the ADSL to direct sunlight.

Do not put any hot devices close to the ADSL Router as it
may degrade or cause damage to it.

Do not place the ADSL Router on an unstable stand or
table. The ADSL Router may drop and become damaged.

Do not put any heavy object on top of the ADSL Router.



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Any problem
( 1-300-88-2888 )



REMEMBER

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Thank You