High Performance leadership

Course content
Leadership
Team work & team building
Interpersonal skills
Conflict management
Positive thinking

Reference Text
Organization behavior by fred luthans
Leadership by hughes,ginnet & curphy (Mc Graw-hill co)
Leadership by richard daft
How to manage conflict by peg pickering
HPL by vijayraghavan
Magzines ,journals & online reports/articles

Who is a leader

A leader is a person who guides others toward a common goal,
showing the way by example, and creating an environment in which
other team members feel actively involved in the entire process.

Leadership is the ability to influence a group toward the achievement
of goals.

Leadership involves:

Identification of goals (vision)
Selection of right to follow (strategy) and
Enthusing or influencing followers to follow the path willingly
(Motivation)


M K GANDHI
Gandhi said, My life
is my message.

Nelson Mandela
Courage is not the absence of fear
it's inspiring others to move beyond it

Adolf Hitler

Ethics comes first
Qualities
Willingness to serve others first (selfless work)
A clear sense of purpose (vision)
Self knowledge & awareness
Initiative & entrepreneurial drive
Role model
Charismatic
Ability to influence others
Result oriented

Skills associated with leadership
Knowing & understanding group resources
Learn to know group needs & characteristics
Getting& giving information
Sharing leadership
Managers of learning
Setting the example
Representating the group
Counseling
Problem solving
Evaluation
Controlling the group
Why is leadership required
To ensure proper utilization of manpower
Influence behavior of members
Create confidence & regularly motivate team members towards
achievement of org goals
Key Aspects in Leadership
Key aspects which leaders cant afford to ignore
1. Learn to Delegate
2. Leaders should know to direct the teams
3. Holding the team together
4. Constructive Resolution of Disputes
Debate
Leader is born or made?

What is your opinion?


Great man theory
Leaders are born and not made
Great leaders will arise when there is a
great need

Leaders are sort of born
Behavioral Theory

Leaders can be made, rather than are born
Leadership can be learned by anyone with the basics but
an awful lot of leadership cannot be taught because
leadership is an apprentice trade
Leaders learn about 80% of their craft on the job,
Leadership is developed through education & experience.






Made leader
Becoming a leader depends partly on
what one is born with & partly on
how that inheritance is shaped
through experience..
Managers vs. Leaders
Managers are people who do

things right, while leaders are

people who do the right thing.

Warren Bennis









A LEADERSHIP STORY
A group of workers & their leaders are set a task of
clearing a road through a dense jungle on a remote
island to get the coast where an estuary provides a
perfect site for a port

The leaders organize the labor into efficient units &
monitor the distribution & use of capital assets
progress is excellent. The leaders continue to monitor
& evaluate progress, making adjustments along the
way to ensure the progress in maintained &
efficiency increased wherever possible

A LEADERSHIP STORY
Then, one day amidst all the hustle & bustle & activity, one
person climbs up a nearby tree. the person surveys the scene
from the top of the tree

And shouts down to the assembled group
below..

Wrong way!!!!

Management is doing things right, leadership is doing right
things


leader Manager
Leader have followers Manager have people to supervise
Leader are charismatic, exiting &
visionary, they are capable of altering
the mood of followers, raising their
hopes & aspirations(they have
emotional appeal)
Managers are expected to be rational
(balanced) decision makers & problem
solvers
meet needs

expected to be more sensitive to the
needs of followers
of the followers

Manager is more concern with
attaining org. goals
leader Manager
Leader innovates Manager administers
Leader focuses on people Manager focuses on system
Leader develop Manager maintain
Leader inspire trust Manager rely on control
Leader has a long term perspective Manager have a short term perspective
Leader challenges the status quo Manager accepts the status quo
Leader originates Manager imitate
Leader show originality Manager copy
Leadership Styles
Leadership style is the manner and approach of
providing direction, implementing plans, and
motivating people
Leaders vary their styles
A leader is not strictly one or another style



Types of Leadership Style
Autocratic:
Leader makes decisions without reference to anyone else
An Autocratic leader will not entertain any suggestions or
initiative from subordinates. Under this type of leadership, one
person decides for the whole group
High degree of dependency on the leader
Merits
It helps to make quick decision
Inefficient and insincere workers can easily identified
Demerits
It kills initiatives for work and results in frustration among
workers
It often gives scope for conflicts between the leader and his
followers

Democratic
Encourages decision making from different perspectives
leadership may be emphasised throughout the organisation

Consultative: process of consultation before decisions are taken
Persuasive: Leader takes decision and seeks to persuade others
that the decision is correct

Merits
The decision finally made is mutually accepted
It improves the job attitudes of the sub-ordinate staff as workers
feel ownership of the firm and its ideas
Improves the sharing of ideas and experiences within the business
Demerits
This leadership is suitable only if the subordinates are all capable
of making worthwhile suggestions
It may, sometimes be very difficult to evolve a solution that is
acceptable to everyone.


Merits
The superior subordinate relationship is found to be very good
Highly efficient subordinates, can make use of freedom given to them to
excel.

Demerits
Control may become difficult As the leader does not involve himself at
all in the activities.
The subordinates are deprived of the expert and moral support of their
leader.

Laissez-Faire
A free rein leader will leave the group entirely to itself such
as a leader allows maximum freedom to subordinates.
Paternalistic
Leader acts as a father figure
Paternalistic leader makes decision but may consult
Believes in the need to support staff

Merits
Leader assumes a paternal role to protect his sub-ordinates he is
always ready to provide the necessary physical amenities to the sub-
ordinates

Demerits
He is not in a position to offer intellectual help to his followers

Functional Leader
A functional leader is one who is an expert in a particular field of
activity, Such a leader always thinks of the task he has undertaken and
spends most of his time finding out ways and means of doing it better.

Merits
The very presence of an expert is beneficial to the followers and
the organization.
the subordinates can certainly enrich their job knowledge and skill.

Demerits
The functional leader will not be able to go down to the level of an
average worker and offer any help.
Misunderstandings may also arise between the leader and his followers


Institutional Leader

An institutional leader is one who become a leader by virtue of
his official position in the organisation he may not be an
expert in his field of activity

Merits
He has official authority to act
He may initiate action against a subordinate who is shirking duties.
Demerits
He will not be in a position to offer proper guidance to his followers
because he may not be an expert in his field of activity.
Although the leader has the official right to demand performance from
his followers, he may not have the moral right

Situations are ..
A business major is leading a team of
research scientist working on new ways to
use plastic. Although the team discusses
the merits of each ideal and project, she
retains the final decision making authority.
A new supervisor has just been put in
charge of the production line. He
immediately starts by telling the crew what
changes need to be made. When some
suggestions are made, he tells them he does
not have time to consider them.
A construction crew has worked together
for the last four years with very little
change-over in personnel. They always vote
whenever a decision has to be made on how
to proceed with the project.

A small department performs the same
functions every day. To get information
out, the supervisor sends it by email or
voice mail, very rarely is a meeting called.
A forklift has its forks raised in the air to
put some material in the racks. An
employee darts under the forks (safety
violation) so he can get back to his work-
station in time. The supervisor tells him
very sternly not to ever do that again and
notes it in his log.
A project is running late. The manager puts
out a course of action to take to try to put
it back on track. Later that week she calls
a meeting of all supervisors and key players
to create a strategy to keep the project
running on schedule.


SOME MORE SITUATIONS..
The owner of a small electronic store
starts every day by telling the three
employees what has to be done and
how to do it.
A new squad leader is just assigned
overseas. She immediately calls her
squad together for a meeting and
asks for their ideas and input on an
upcoming field training exercise.

A manager is working on the
budget. He is told to get a hot
project running immediately. He
calls his staff together and explains
the project. He then tells them to get
it up and going while he completes
the budget.
A newly hired supervisor is not
allowed to make any decisions
unless it is approved by the manager
first.
There are seven people on a special
project team and each individual is
from a different department.
Although a leader was elected, for a
decision to pass it must have the
approval of each individual.



women fall back on a democratic leadership
style
Men feel more comfortable with a directive
style