ORGANIZATION

AL CULTURE
Chapter- 16
Culture
A fish only discovers its need for water
when it is no longer in it


Our own culture is like water to a fish
it sustains us we live and breathe
through it .
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Cultures Important
Functions in Organizations

Provides a sense of identity

Helps legitimize the management system

Clarifies and reinforces standards of
behaviour

Helps create social order
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Identifying Cultural
Characteristics
1. Study the physical
characteristics of an
organization


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2. Read about the organization

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3. Observe how people interact
within the organization

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4. Interpret stories surrounding the
organization

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Rituals, Stories, and Symbols

Stories
A significant portion of an organizations culture is
transmitted and reinforced symbolically.

Rituals
Are defined as formal and customarily repeated acts that
convey basic norms and throughout the organization.(Mr.,
Mrs. or first names)

Symbols
It communicate organisational culture through unspoken
messages- Airlines
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What is organizational
Culture?

Organizational culture refers to a system of shared norms,
beliefs, values, and assumptions which bind people together,
thereby creating shared meanings.

This system is manifested by customs, norms, and habits.

Culture reflects the personality of the organization

Culture is also one of the defining aspects of an organization.

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1. Member identity

The degree to which
employees identify
with the organization
as a whole rather than
with their type of job
or field of professional
expertise.
Characteristics of
Organizational Culture
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2. Team emphasis

The degree to which work
activities are organized
around groups rather than
individuals.
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3. Management focus

The degree to which
management decisions take
into account the effect of
outcomes on people within the
organization
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4. Unit integration
The degree to which units within the organization are
encouraged to operate in a coordinated or interdependent
manner.

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5. Control
The degree to which rules,
policies, and direct supervision
are used to oversee and control
employee behaviour.

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6. Risk tolerance
The degree to which employees
are encouraged to be aggressive,
innovative, and risk seeking.

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7. Reward criteria
The degree to which
rewards such as promotion
and salary increases are
allocated according to
employee performance
rather than seniority,
favouritism, or other non-
performance factors.


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8. Conflict tolerance
The degree to which employees are encouraged to air
conflicts and criticisms openly.
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9. Means versus end orientation
The degree to which management focuses on
outcomes rather than on techniques and
processes used to achieve those results.

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10. Open-systems focus
The degree to which the organization monitors and
responds to changes in the external environment.

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Socialization
Organizational socialization is the
process by which new employees
become acclimated to the culture of
a new workplace.
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Thank You
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