Front desk paperwork and registrations

Book keeping

Billing

Reservations via telephone

Record management advances
Advancements in accounting software
Online reservations
Wi-fi services
Inventory management and Payroll
systems
Technology being the vital part in every sector plays an
important role in Hotel industry too.

Hotel industry has become technology savvy to meet
the needs of guest and hotel employee peers.

The most commonly used technology systems in hotels
are :
PMS (Property Management System) and
CRS (Central Reservation System)
ATS (Applicant Tracking System)

PMS comprise of both front end and back end
solutions.

Automate the operations of a hotel.

Hub of a property's operations

Flexible and can be customized.

Improved quality and standard.

Computerized system that stores and distributes
information of a hotel, resort, or
other lodging facilities.

A tool to reach the global distribution system.

Assist people in an efficient/ easy to understand
way.

Also assists hotel managers in managing their
online marketing.
ATS FrontDesk is a reservation system designed to simplify the
booking & check-in process and allow you unsophisticatedly to get
on with running your business

It is a system designed to simplify the booking process and allow
you to get on with running the business
Main Features
Easy Room creation and configuration
Room status display on main screen
Reservation with SMS Notification
Extra Charges entry like Mini Bar, Laundry, Transport, Phone etc.
Guest Messages SMS
Wake Up Call
Clear/Block Room Status
30 Days Room Status
Guest Snaps with Web cam

Advance Guest search and directory
Check in confirmation Slip
Property configuration
Support Multiple Food & Beverages Outlets
Daily sales reports for different outlets of the hotel
Settlement by Cash, Credit Card, & Room as well as Compliment a bill
Choice of merging the F&B Bills with the Hotel Bills
Customize the type of Hotel Rooms with prices
Data Security

Marriott International Inc. is an American Diversified Hospitality
Company

Founded in 1927 by J. Willard Marriott

As of today, operates over 3800 properties in 74 countries .

Popular brands that are operated by Marriott International Inc. are
1. Renaissance
2. Ritz Carlton
3. JW Marriott Hotels and Resorts
4. Marriott Hotels and Resorts.
Marriott was growing quickly and wanted to better leverage the sales
force across its brands and hotels and continue to expand its group
events business


Marriott did not have a single, consolidated view of its 30,411 active-
function spaces across all properties and brands in the United States.


In addition, there was no way for Marriott sales professionals to
understand the value of a customer across multiple hotels



As Marriotts network grew, so did its IT management burden, as it
had to maintain a growing number of on-site systems.


The company required a single, global platform designed specifically
for the hospitality industry that could scale and perform to support its
global business needs.


The company required a single, global platform designed
specifically for the hospitality industry that could scale and perform to
support its global business needs.

The hospitality leader partnered with Oracle to design a new
solution, Oracles Siebel Group Sales and Event Management,
which the company is rolling out across the organization.

Marriott is approximately 65% through its rollout of the event
inventory management component of the solution in the United
States.

Marriott worked closely with Oracle Consulting Services as its
primary application integration partner. Oracle Consulting Services
developed several best-practice business processes

Marriott worked with Oracle Advanced Customer Support Services,
Oracle Technical Account Management, and the Oracle Solution
Support Center.
Ensured a scalable system that enables the hospitality leader to
capture more than 5,300 sales opportunities each day and generate
more than 7,300 quotes daily.


Gave sales professionals visibility into the value of a customer across
multiple hotels


Gained better insight into how, where, and what customers are
buying across the Marriott brands.


Developed the industrys first self-service portal for booking small
events

Integrated the group sales and event management system with
third-party e-proposal and event management sites.


Deployed a web-based solution and eliminated the cost, time, and
human resources required to make on-site updates and refresh
hardware across 500 locations


Integrated Siebel Group Sales and Event Management with the
companys revenue management, property management, and
reservations systems.

EXTENDING INDUSTRY LEADERSHIP

Weve been able to leverage information about customers and develop
products and services that are specifically tailored to their needs. And, were
getting better insight into how, where, and what customers are buying across
hotels and brands and seeing higher utilization of function space,

In many cases, a group-sales customer will book, based on the easiest and
fastest interaction, so a company that can respond immediately with accurate
pricing and availability is much more likely to close the sale. In a competitive
landscape, this is absolutely critical. Siebel Group Sales and Event
Management gives us this capability,

Siebel Group Sales and Event Management enables us to applyto our
function spacethe pricing and inventory science that we have used for
decades to manage our sleeping rooms. That is the secret sauce that weve
created with this innovative application,

TONY REID, SENIOR VP, INFORMATION RESOURCES, MARRIOTT
INTERNATIONAL

Thank You!!

Presented By:
Abhijith Gujaran
Akshay Gurumoorthy
Aman Wadhwa
Mansi Shah
Nerissa Demoss
Rahul Nair
Shaurya Deep