EMOTIONAL

INTELLIGENCE
Lic. Adriana N. Salazar
Time Management
UTTN


Anyone can be angrythat is easy. But to be
angry with the right person, to the right degree, at
the right time, for the right purpose, and in the
right way that is not easy.


Emotional Intelligence
Emotional Intelligence is the
ability of an individual to
deal successfully with other
people , to manage ones
self, motivate other people,
understand one's own
feelings and appropriately
respond to the everyday
environment
Emotional Intelligence
In Working with Emotional
Intelligence, author Daniel
Goleman defines EI in the
workplace as the ability of
employees to recognise:
Their own feelings

The feelings of others

What motivates them

How to manage their
emotions, both in
themselves and in
relationships with others

Emotional Intelligence
Doesn't mean being soft it means being intelligent
about emotions a different way of being smart.

Ability to acquire and apply knowledge from your
emotions and the emotions of others.
Importance
Emotional Intelligence is very important for managers.
E.Q. predicts higher work performance three times better
than I.Q. Prediction range varies between 15 45%
Leadership is largely an emotional intelligence.
Two-thirds of workers say communication problems are
the leading cause preventing them from doing their best
work.
E.Q. is one of the best predictors of divorce and marital
satisfaction

CONTD..
EQ scores help predict:
Academic drop out
Ability to cope with severe medical condition
Aggression in the work place
Suicide attempts
Ability to recover from mental illness

CONTD..
Over the past two decades, children have become more:
Depressed and lonely
Impulsive and disobedient
Nervous, prone to worry, and irritable
Prone to eating disorders

What are some possible causes?
Parents have less free-time with their children
Less relatives in childrens lives these days
Both parents often work
There is more TV watching and computer game playing
One learns EQ from a social life, which has been decreasing.

EMOTIONS AND THEIR BLENDS

Examples of Use Of Emotions:

She is too sensitive.
He takes everything too personally.
He is jealous of his colleagues.
My boss is always in a hostile mood.
She does not understand the feelings of others.
The HOD blurts things out without thinking of others.
Nobody understands/listens to me.
The management is way out of touch with employees emotions.
Why does it happen with me only in life.
I am always nice with the people around me.
The above statements refer to various emotions we experience in
our day to day life.
IQ v/s EQ
(Intelligence Quotient v/s Emotional Quotient)
The research shows
that IQ can help you to
be successful to the
extent of 20 percent
only in life. The rest of
80 percent success
depends on your EQ.
80%
EQ
20%
IQ