“ Essential Work Skills

( apart from Specific Work Skills)

for
Better Performance”
 Essential Work Skills for Better Performance

The Definition:
Workplace Essential Skills are defined as the skills that people use
to perform a wide variety of occupational tasks Efficiently,
Effectively, & Economically with great energy, enthusiasm and
high degree satisfaction of the self and the employer.

Workplace Essential Skills enable people at work to do the tasks

required by their occupation, give them the basics to learn all other
skills (job and life) and assist them to manage and adapt to the
changing workplace environment.
 Essential Work Skills for Better Performance

Importance of Work skills:

•Increased Quality of Work
•Increased Output of Products and Services
•Reduced Time per Task
•Reduced Error Rate
•Better Health and Safety Record
•Reduced Wastage in Production of Products and Services
•As employees gain basic skills, their attitudes become more positive. As
a result, they are better able to cope with change, work with managers, and
continue to learn.
•Improved Capacity to Cope with Change in the Workplace
•Improved Labour-Management Relations
•Reduced Absenteeism
•Improved Employee Morale/Self-Esteem
•Positive Attitude to Lifelong Learning
•Better Team Performance
 Essential Work Skills for Better Performance

CHARACTERISTICS OF TRADITIONAL AND MODERN HIGH

PERFORMANCE WORKPLACE:
TRADITIONAL MODEL HIGH PERFORMANCE MODEL

STRATEGY: QUALITY CONTROL

fixed automation flexible automation

end-of-line quality control on-line quality control

fragmentation of tasks work teams, multi-skilled workers

authority vested in supervisor authority delegated to worker

Contd..
 Essential Work Skills for Better Performance

CHARACTERISTICS OF TRADITIONAL AND MODERN HIGH

PERFORMANCE WORKPLACE
TRADITIONAL MODEL HIGH PERFORMANCE MODEL

STRATEGY: HIRING AND HUMAN RESOURCES

labour-management confrontation labour-management cooperation

minimal qualifications accepted screening for basic skills abilities

workers as a cost workforce as an investment

Contd..
 Essential Work Skills for Better Performance

CHARACTERISTICS OF TRADITIONAL AND MODERN HIGH

PERFORMANCE WORKPLACE
TRADITIONAL MODEL HIGH PERFORMANCE MODEL

STRATEGY: JOB LADDERS

internal labour market limited internal labour market

advancement by seniority advancement by certified skills

Contd..
 Essential Work Skills for Better Performance

CHARACTERISTICS OF TRADITIONAL AND MODERN HIGH

PERFORMANCE WORKPLACE
TRADITIONAL MODEL HIGH PERFORMANCE MODEL

STRATEGY: TRAINING

minimal for production workers training sessions for everyone

specialized for craft workers broader skills sought

 Essential Work Skills for Better Performance

Foundation Skills
Basic Skills

Reading

Writing

Arithmetic & Mathematics

Listening

Speaking

Contd..
 Essential Work Skills for Better Performance

Thinking Skills

Creative Thinking

Decision Making

Problem Solving

Seeing Things in the Mind's Eye

Knowing How to Learn

Reasoning
 Essential Work Skills for Better Performance

Personal Qualities

Responsibility

Self-Esteem

Self-Management

Integrity/Honesty

Social
 Essential Work Skills for Better Performance

SCANS Competencies
Resources

Allocates Time

Allocates Money

Allocates Material and Facility

Allocates Human Resources

Contd..
 Essential Work Skills for Better Performance

SCANS Competencies
Information

Acquires and Evaluates Information

Organizes and Maintains Information

Interprets and Communicates Information

Uses Computers to Process Information

Contd..
 Essential Work Skills for Better Performance

SCANS Competencies
Interpersonal

Participates as a Member of a Team

Teaches Others

Serves Clients/Customers

Exercises Leadership

Negotiates to Arrive at a Decision

Works with Cultural Diversity

Contd..
 Essential Work Skills for Better Performance

SCANS Competencies
Systems

Understands Systems

Monitors and Corrects Performance

Improves and Designs Systems

Contd..
 Essential Work Skills for Better Performance

SCANS Competencies
Technology

Selects Technology

Applies Technology to Task

Maintains and Troubleshoots Technology

 Essential Work Skills for Better Performance

Essential Foundation Skills’ Check list:

Dependability

Punctuality

Getting along with others

Working as a team member

Organizing the work activities

Understanding written information

Contd..
Basic writing skills
Essential Work Skills for Better Performance

Maintaining good health

Knowing own strengths and weaknesses

Giving an honest day's work

Loyalty to the organization

Making independent decisions

Using initiative and imagination Contd..

Knowing what is expected

Essential Work Skills for Better Performance

Locating information

Having specialized training

Knowledge of operating procedures

Following instructions

Working without close supervision

Working under pressure

Adjusting to work situations

 Workshop on:
(Session II)

Time Management
Beyond
Punctuality
 Time Management Beyond
Punctuality

•4 Important
Time is an equallyCharacteristics of resource.
distributed quantifiable Time :

•Time is perishable with no shelf life but it can not be

wasted.

•Time is irrecoverable, irreplaceable and irreparable

resource.

•Time quantity available to an individual is not

known to anyone.
 Time Management Beyond
Punctuality

4 Claimants of Time:
•Family

•Career

•Social

•Personal
 Time Management Beyond
Punctuality

4 Work-Time Stealers:
•Unplanned & Un-organized Working

•Time Flexibility

•Inter-Personal Conflicts and Poor Communication.

•Personal life Interruptions & Stress

 Time Management Beyond
Punctuality

4 Myths of Time Management:

•Time Management is management of time.

•Time Management requires daily filling up of time

management charts and Performa.

•Time management means more working in lesser time.

•Time Management only means Punctuality.

 Time Management Beyond
Punctuality

4 Interesting Statistics:
•Average executive wastes 6 weeks per year searching
for misplaced information from messy desks and files.
•In addition to scheduled 30 minutes to 1 hour
breaks,even well-paid executive wastes 30 minutes per
day on Phone, 30 minutes per day due to late arrival and
warm-up after scheduled/ unscheduled breaks, 20
minutes in gossiping, and 20 minutes for early departure /
clock watching during working hours.
•Every interruption consumes double mental time of
physical time consumed.
•80% time is wasted in action for the saving of 20% time
on planning.
 Time Management Beyond
Punctuality

4 Importance of Time Management:

•Reduces Stress and Provides balanced & happy life.

•Ample Quality time distribution amongst all claimants.

•Improves work performance providing growth opportunities.

•Improves personality and image.

 Time Management Beyond
Punctuality

4 Reasons of Time Management Failure:

•Unrealistic Plans.

•Huge written work and technicality.

•Procrastination due to low priority.

•Non-cooperation of peer groups & others.

 
 Time Management Beyond
Punctuality

4 Proven Time Management Tips:

 

•T - Total Quality Commitment

•I - Instant Effective, Efficient &

Economical use

•M - Manageable Schedule

•E - Eliminate Time Stealers

 Time Management Beyond
Punctuality

4 Prioritizing Options:
•Urgent and important

•Important but not urgent

•Urgent but not important

• Not Important and Not Urgent

 Time Management Beyond
Punctuality

4 Important Simple Tips:

•Use Filler in gaps.

•Keep Track of Time.

•Look forward for substitute time utilization options

rationally and regularly.

•Avoid Crisis Management as practice.

 
 Time Management Beyond
Punctuality

4 Essential P’s of Time Management

•Purpose
Success:

•Priority

•Planning

•Practice
Thanks.