Curtin University is a trademark of Curtin University of Technology
CRICOS Provider Code 00301
Lecturer: Dr Theodora Issa !elcome to "usiness #thics 300 $"#300% &ecture 3 'o( do (e reconcile com)eting values and )riorities* Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301 !elcome +ack to the T'IR, lecture of "#300- .ny /uestions* .ny /uestions* .ny /ueries* .ny /ueries* Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301 !e are going to discuss 'o( do (e reconcile com)eting values and )riorities* Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301 0irst !hat did (e do last t(o (eeks in the lectures and +uilt u)on in the (orksho)s* !hat did (e do last t(o (eeks in the lectures and +uilt u)on in the (orksho)s* Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301 !##1 1 Introduction to "usiness #thics 2 !hat is "usiness #thics* Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301 Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301 !##1 3 !hat is "usiness for* $Telos of "usiness4 ,irty hands4 Teleo)athy -% Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301 5on6Conse/uentialism 5on6Conse/uentialism Conse/uentialism Conse/uentialism Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301 Today7s lecture Today (e (ill concentrate on the follo(ing conce)ts8 Cor)orate Social Res)onsi+ility $CSR% Cor)orate Social Res)onsi+ility $CSR% Stakeholders Stakeholders #m)loyee loyalty #m)loyee loyalty Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301 &ecture7s o+9ectives Critically e:amine the morality of CSR in the light of ethical theory Critically e:amine the morality of CSR in the light of ethical theory understand the notion of stakeholder4 its usefulness and limitation and have considered some e:am)les of good and not6so6good regard for stakeholders understand the notion of stakeholder4 its usefulness and limitation and have considered some e:am)les of good and not6so6good regard for stakeholders Critically e:amine the idea of em)loyee loyalty Critically e:amine the idea of em)loyee loyalty Consider the )ossi+ilities for com+ining utilitarianism4 deontology4 li+ertarianism and virtue ethics; Consider the )ossi+ilities for com+ining utilitarianism4 deontology4 li+ertarianism and virtue ethics; Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301 Reconciling <alues and Priorities Consider the slogan =+uy .ustralian7; Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301 'ere are some /uestions Is it )atriotic for an .ustralian to +uy a car made in .ustralia $)erha)s a 'olden% rather than one made +y a foreign manufacturer $may+e a 1ia%* Is it )atriotic for an .ustralian to +uy a car made in .ustralia $)erha)s a 'olden% rather than one made +y a foreign manufacturer $may+e a 1ia%* In a (orld of glo+al su))ly chains4 it is very difficult to argue that there is any such thing as a car =made in .ustralia7 $Especially following recent events in 2014% or any other manufactured good for that matter; "ut 9ust su))ose you could identify goods that create local 9o+s; Is that good reason to +uy them* In a (orld of glo+al su))ly chains4 it is very difficult to argue that there is any such thing as a car =made in .ustralia7 $Especially following recent events in 2014% or any other manufactured good for that matter; "ut 9ust su))ose you could identify goods that create local 9o+s; Is that good reason to +uy them* !hy should (e +e more interested in creating 9o+s for locals than for (orkers in say a)an4 1orea or >ermany* !hy should (e +e more interested in creating 9o+s for locals than for (orkers in say a)an4 1orea or >ermany* Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301 >lo+al economy is struggling +ut (hy (ould I (orry to find a 9o+ to .ustralian rather than to a (orker in China This /uestion raises the issue of reconciling sometime com)eting values and )riorities; This /uestion raises the issue of reconciling sometime com)eting values and )riorities; ust ho( (ide $or narro(% should the circle of concern +e for a +usiness* ust ho( (ide $or narro(% should the circle of concern +e for a +usiness* One (ay of looking at this )ro+lem is to use the idea of =stakeholders7 $discussed in detail in cha)ter 3 of your unit te:t%; The ta+le +elo( lists some ty)es of stakeholder One (ay of looking at this )ro+lem is to use the idea of =stakeholders7 $discussed in detail in cha)ter 3 of your unit te:t%; The ta+le +elo( lists some ty)es of stakeholder Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301 Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301 !hat is a stakeholder* .ccording to >race and Cohen $3013% Stakeholder is a )erson or an entity (ith a =stake7 in the activities of a +usiness; .ccording to >race and Cohen $3013% Stakeholder is a )erson or an entity (ith a =stake7 in the activities of a +usiness; 'o(ever4 >race and Cohen $3013% has some reservations against this definition; 'o(ever4 >race and Cohen $3013% has some reservations against this definition; Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301 =Stakeholders7 includes more than merely shareholders4 +ut it does not include 9ust everyone; =Stakeholders7 includes more than merely shareholders4 +ut it does not include 9ust everyone; There is a (eakness in the standard account4 or definition4 of stakeholder as anyone (ho is affected +y or can affect the organisation; There is a (eakness in the standard account4 or definition4 of stakeholder as anyone (ho is affected +y or can affect the organisation; 1? >race @ Cohen4 Business Ethics4 Ath #dition4 OUP4 3013 Stakeholders Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301 !hat is it to take account of the interests of stakeholders* . =stakeholder analysis7 is not strategic; 1B >race @ Cohen4 Business Ethics4 Ath #dition4 OUP4 3013 )); ?06?1 Stakeholders Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301 1C =Stakeholder7 is an inherently im)recise notion; =Stakeholder7 is an inherently im)recise notion; Pro+lems can arise (hen it is treated as though it is )recise and offers some kind of clear guidance; Pro+lems can arise (hen it is treated as though it is )recise and offers some kind of clear guidance; >race @ Cohen4 Business Ethics4 Ath #dition4 OUP4 3013 )); ?16?D Stakeholders Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301 1E 'o(ever4 kee)ing in mind its lack of )recision4 the notion of =stakeholder7 is4 in fact4 a useful notion; 'o(ever4 kee)ing in mind its lack of )recision4 the notion of =stakeholder7 is4 in fact4 a useful notion; >race @ Cohen4 Business Ethics4 Ath #dition4 OUP4 3013 PP; ?A6?B SPC 2 .n em)loyee6 management )artnershi) SPC 2 .n em)loyee6 management )artnershi) Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301 $"rom4 de "akker4 ,e+londe4 and de >raaff4 300?4 CFR Fanual% Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301 31 #m)loyees are stakeholders4 and they are a critical resource for an organisation; #m)loyees are stakeholders4 and they are a critical resource for an organisation; In +oth these res)ects4 an organisation devotes a great deal of attention to(ard the )erformance $and (ell+eing% of its em)loyees 2 sometimes for +etter and sometimes for (orse; In +oth these res)ects4 an organisation devotes a great deal of attention to(ard the )erformance $and (ell+eing% of its em)loyees 2 sometimes for +etter and sometimes for (orse; >race @ Cohen4 Business Ethics4 Ath #dition4 OUP4 3013 )); ?C6BB Random Testing4 CS- etc- Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301 33 Consumers are )ro+a+ly the most talked a+out stakeholdersG and they4 too4 are sometimes treated (ell and sometimes treated not so (ell; Consumers are )ro+a+ly the most talked a+out stakeholdersG and they4 too4 are sometimes treated (ell and sometimes treated not so (ell; >race @ Cohen4 Business Ethics4 Ath #dition4 OUP4 3013 )); BB6C0 The Fistral 0an case Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301 Stakeholders and CSR The idea of stakeholders has +ecome closely associated (ith Cor)orate Social Res)onsi+ility $CSR%; The idea of stakeholders has +ecome closely associated (ith Cor)orate Social Res)onsi+ility $CSR%; The /uestion is though4 on (hat ethical +asis does this rest on* The /uestion is though4 on (hat ethical +asis does this rest on* Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301 Cor)orate Social Res)onsi+ility >i+son $30114 )); BE6C0% .ccording to >i+son $3011% the language of Cor)orate )ersonhood tends to mask the essential intersu+9ective nature of moral action (ithin an organisation; .ccording to >i+son $3011% the language of Cor)orate )ersonhood tends to mask the essential intersu+9ective nature of moral action (ithin an organisation; >i+son $3011% suggests that it might +e a))ro)riate to ado)t a discursive frame(ork that e:)licitly descri+es the dynamic and reci)rocal e:change of values that goes on (ithin a structured setting such as a firm4 $in fact4 at least in the US and U1%4 the la( is moving in that direction; >i+son $3011% suggests that it might +e a))ro)riate to ado)t a discursive frame(ork that e:)licitly descri+es the dynamic and reci)rocal e:change of values that goes on (ithin a structured setting such as a firm4 $in fact4 at least in the US and U1%4 the la( is moving in that direction; Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301 This im)lies that (e have to e:)and the or+it of moral consideration +eyond the enlightenment notion of discrete and )articular su+9ects4 and look more to a sense of em+odied culture; This im)lies that (e have to e:)and the or+it of moral consideration +eyond the enlightenment notion of discrete and )articular su+9ects4 and look more to a sense of em+odied culture; Taking this ste) (ill mean that managers cannot ignore moral issues (hen there is no o+vious cul)rit; Taking this ste) (ill mean that managers cannot ignore moral issues (hen there is no o+vious cul)rit; Cor)orate Social Res)onsi+ility >i+son $30114 )); BE6C0% Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301 Conversely4 em)loyees cannot a+dicate their moral res)onsi+ility or a+solve themselves of fault (hen confronted (ith )o(erful cultural influences4 +ut should recogniHe that they are inevita+ly changed +y institutional values; Conversely4 em)loyees cannot a+dicate their moral res)onsi+ility or a+solve themselves of fault (hen confronted (ith )o(erful cultural influences4 +ut should recogniHe that they are inevita+ly changed +y institutional values; .ckno(ledging these influences need not +e a negative finding4 though4 since it also means em)loyees al(ays simultaneously have the )otential to enhance the moral values of the firm; .ckno(ledging these influences need not +e a negative finding4 though4 since it also means em)loyees al(ays simultaneously have the )otential to enhance the moral values of the firm; Cor)orate Social Res)onsi+ility >i+son $30114 )); BE6C0% Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301 Our discussions so far have demonstrated that +eing in +usiness unavoida+ly involves su+stantive ethical /uestions a+out ho( to reconcile com)eting )riorities of various stakeholders; Our discussions so far have demonstrated that +eing in +usiness unavoida+ly involves su+stantive ethical /uestions a+out ho( to reconcile com)eting )riorities of various stakeholders; !hether (e favour CSR or focusing on Foral Res)onsi+ility4 it remains to +e asked 9ust ho( (e can )roceed given the lack of clarity a+out kno(ing (hat the right thing to do is; !hether (e favour CSR or focusing on Foral Res)onsi+ility4 it remains to +e asked 9ust ho( (e can )roceed given the lack of clarity a+out kno(ing (hat the right thing to do is; Cor)orate Social Res)onsi+ility >i+son $30114 )); BE6C0% Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301 Is it )ossi+le to make decisions (ithout getting ho)elessly lost in arguments* Is it )ossi+le to make decisions (ithout getting ho)elessly lost in arguments* !e could e:)ect +usiness )eo)le to leave their ethical convictions +ehind them at the office door;
!e could e:)ect +usiness )eo)le to leave their ethical convictions +ehind them at the office door;
This may seem a reasona+le (ay of ensuring a much sim)lifying com)le: and sometimes controversial +usiness situations $(e (ill see in the (orksho) 2 a+out the horse meat issue% This may seem a reasona+le (ay of ensuring a much sim)lifying com)le: and sometimes controversial +usiness situations $(e (ill see in the (orksho) 2 a+out the horse meat issue% Cor)orate Social Res)onsi+ility >i+son $30114 )); BE6C0% Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301 Faking im)ortant +usiness decisions that affect other )eo)le4 the environment4 etc; (hile )retending to +e neutral cannot +e achieved and as (e have found is a reci)e for creating resentment against +usiness; Faking im)ortant +usiness decisions that affect other )eo)le4 the environment4 etc; (hile )retending to +e neutral cannot +e achieved and as (e have found is a reci)e for creating resentment against +usiness; .n environment (ithout ethical engagement makes for a )oor situation; .n environment (ithout ethical engagement makes for a )oor situation; Peo)le make decisions in a +usiness and as (e have seen often find themselves in a situation (here no matter (hat they do they (ill disadvantage at least one of their stakeholders at least in the short term; Peo)le make decisions in a +usiness and as (e have seen often find themselves in a situation (here no matter (hat they do they (ill disadvantage at least one of their stakeholders at least in the short term; Cor)orate Social Res)onsi+ility >i+son $30114 )); BE6C0% Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301 .t the )ersonal level4 as a +usiness )erson you might (ant to +egin +y asking ourselves (hich stakeholders have )riority and ho( far should our loyalty go to these stakeholders* .t the )ersonal level4 as a +usiness )erson you might (ant to +egin +y asking ourselves (hich stakeholders have )riority and ho( far should our loyalty go to these stakeholders* Ignoring this invites taking narro( vie(s a+out (hat +usiness is; Ignoring this invites taking narro( vie(s a+out (hat +usiness is; Cor)orate Social Res)onsi+ility >i+son $30114 )); BE6C0% Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301 So ho( might (e create an ethically engaged situation in +usiness* So ho( might (e create an ethically engaged situation in +usiness* 'o( (ould it +e different from the current environment* 'o( (ould it +e different from the current environment* To find out (e (ill +egin to learn ho( to develo) an ethical )osition and communicate it to others; To find out (e (ill +egin to learn ho( to develo) an ethical )osition and communicate it to others; This (ill +e our focus for the ne:t three sessions; This (ill +e our focus for the ne:t three sessions; Cor)orate Social Res)onsi+ility >i+son $30114 )); BE6C0% Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301 In the (orksho) (e (ill discuss 0ooks et al; $3013% article on the limits of CSR 0ooks et al $3013% underlines the im)ortance of and highlights and develo)s matrices to assess the negative social im)acts of CSR; 0ooks et al $3013% underlines the im)ortance of and highlights and develo)s matrices to assess the negative social im)acts of CSR; Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301 In the (orksho) (e (ill discuss 0ooks et al; $3013% article on the limits of CSR 0ooks et al $3013% analyses of the issue of CSR +ring forth three im)lications for )ractice and research in the issue of Cor)orate Social Res)onsi+ility8 0ooks et al $3013% analyses of the issue of CSR +ring forth three im)lications for )ractice and research in the issue of Cor)orate Social Res)onsi+ility8 It underlines the im)ortance of a))roaching cor)orate managers7 )u+lic comments on CSR critically and situating them in their economic4 )olitical and historical conte:ts; It underlines the im)ortance of a))roaching cor)orate managers7 )u+lic comments on CSR critically and situating them in their economic4 )olitical and historical conte:ts; It illustrates the im)ortance of focusing on the )olitical aims and effects of CSR; It illustrates the im)ortance of focusing on the )olitical aims and effects of CSR; "y sho(ing ho( CSR )ractices are used to stymie evidence6+ased government regulation; "y sho(ing ho( CSR )ractices are used to stymie evidence6+ased government regulation; Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301 &oyalty 2 a /uestion for youI 'o( far do you think loyalty to a +usiness should go* 'o( far do you think loyalty to a +usiness should go* Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301 &OJ.&TJ in +usiness* $Corvino4 3003% Corvino )oses a dilemma for ,uska4 stating8 one can inter)ret ,uska7s )hrase =relationshi)s that demand self6sacrifice (ithout e:)ectation of re(ard7 either narro(ly or +roadly; Corvino )oses a dilemma for ,uska4 stating8 one can inter)ret ,uska7s )hrase =relationshi)s that demand self6sacrifice (ithout e:)ectation of re(ard7 either narro(ly or +roadly; If one inter)rets it narro(ly4 then ,uska7s first )remise is falseG if +roadly4 then his second )remise is false; If one inter)rets it narro(ly4 then ,uska7s first )remise is falseG if +roadly4 then his second )remise is false; #ither (ay4 ,uska7s argument is unsound; #ither (ay4 ,uska7s argument is unsound; Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301 &OJ.&TJ in +usiness* $Corvino4 3003% 'o(ever4 after re9ecting ,uska7s conclusion a+out loyalty in +usiness4 Corvino goes on to argue that ,uska is right to deny that the duty of loyalty conflicts (ith the duty to +lo( the (histle; 'o(ever4 after re9ecting ,uska7s conclusion a+out loyalty in +usiness4 Corvino goes on to argue that ,uska is right to deny that the duty of loyalty conflicts (ith the duty to +lo( the (histle; Fore generally4 Corvino7s $3003% )eer6 revie(ed 9ournal article is an attem)t to elucidate the )ro)er a))lication of loyalty in +usiness- and this (hat (e (ill discuss in the (orksho); Fore generally4 Corvino7s $3003% )eer6 revie(ed 9ournal article is an attem)t to elucidate the )ro)er a))lication of loyalty in +usiness- and this (hat (e (ill discuss in the (orksho); Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301 Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301 5e:t (eek7s lecture #thics of the 0R## market #thics of the 0R## market Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301 .ckno(ledgements These slides (ere derived from material )rovided +y the )revious unit coordinator4 the )u+lishers of the >race and Cohen +ook4 the material on the +lack+oard4 and other sources derived from the (e+4 including some images relevant to the conce)ts under discussion; These slides (ere derived from material )rovided +y the )revious unit coordinator4 the )u+lishers of the >race and Cohen +ook4 the material on the +lack+oard4 and other sources derived from the (e+4 including some images relevant to the conce)ts under discussion; Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301 Thank youI "#300 6 TIK,P