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CH-10 Executive Development

Chapter
Executive Development

Copyright 2010, VSP Rao

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Human resource

Management (3rd Edition)

V S P Rao

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CH-10 Executive Development

There are no secrets to success. It is the result of preparation,


hard work, and learning from failure.
Colin Powell

Copyright 2010, VSP Rao

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Human resource

Management (3rd Edition)

V S P Rao

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CH-10 Executive Development

Definition
Executive or management development is a planned, systematic and
continuous process of learning and growth by which managers develop
their conceptual and analytical abilities to manage.
Thinking logically, understanding cost and effect relationships, higher
analytical skills, decision making skillls

Copyright 2010, VSP Rao

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Human resource

Management (3rd Edition)

V S P Rao

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CH-10 Executive Development

Need for Leadership Development

Leadership development

Interpersonal skills training

Communication skills training

Managing change

Teamwork

Management skills training

Problem-solving

Customer service

Retaining employees

Creativity and innovation

Cont.

Copyright 2010, VSP Rao

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Human resource

Management (3rd Edition)

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CH-10 Executive Development

Training versus Development

Training

Item

Development

Learn specific behaviours and actions;


demonstrate techniques and
processes.

Focus

Understand and interpret knowledge;


Develop judgement; Expand capacities for
varied assignments.

Short term.

Time Frame

Long-term.

Tries to improve a specific skill relating


to a job (mostly technical and
mechanical).

Process

Aims at improving the total personality of an


individual (largely analytical and conceptual
abilities).

Meet current requirements of a job;


aims at improving employee
performance on a currently held job.

Goal

Meet future challenges of the job and the


individual; aims at providing learning
opportunities designed to help employees
grow.

Performance appraisals, cost-benefit


analysis, passing tests or certification.

Effectiveness
Measures

Qualified people available when needed,


promotion from within possible, HR-based
competitive advantage.

Copyright 2010, VSP Rao

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Human resource

Management (3rd Edition)

V S P Rao

Excel Books

CH-10 Executive Development

Features of Executive Development

It is a planned effort to improve executives ability to handle a variety of


assignments.

It is not a one-shot deal, but a continuous, ongoing activity.

It aims at improving the total personality of an executive.

It aims at meeting future needs unlike training, which seeks to meet


current needs.

It is a long-term process, as managers take time to acquire and


improve their capabilities.

It is proactive in nature as it focuses attention on the present as well as


future requirements of both the organisation and the individual.
Copyright 2010, VSP Rao

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Human resource

Management (3rd Edition)

V S P Rao

Excel Books

CH-10 Executive Development

Steps

in

the

Organisation

of

Management

Development Programme
1.

Analysis of organisational development needs

2.

Appraisal of present management talents

3.

Inventory of management manpower

4.

Planning of individual development programmes

5.

Establishment of development programmes

6.

Evaluation of results

Copyright 2010, VSP Rao

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Human resource

Management (3rd Edition)

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CH-10 Executive Development

Methods / Techniques of Management Development


Programmes
Methods of Developing Managers
1. Decision-making skills

2. Interpersonal skills

3. Job knowledge

4. Organisational knowledge
5. General knowledge

6. Specific individual needs

(a)
(b)
(c)
(a)
(b)
(c)
(a)
(b)
(c)
(a)
(b)
(a)
(b)
(c)
(a)
(b)

In-basket
Business game
Case study
Role play
Sensitivity training
Behaviour Modelling
On-the-job experiences
Coaching
Understudy
Job rotation
Multiple management
Special courses
Special meetings
Specific readings
Special projects
Committee assignments
Copyright 2010, VSP Rao

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Human resource

Management (3rd Edition)

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CH-10 Executive Development

Selection of a Suitable Method

The success of any management development programme largely


depends on the selection of the method.

The objectives of the programme should be kept in mind while choosing


a particular method.

Cont.

Copyright 2010, VSP Rao

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Human resource

Management (3rd Edition)

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CH-10 Executive Development

Suitability of Executive Development Techniques


Technique
Job Rotation
Understudy

Suitability
To develop diversified skills and broaden the outlook of an executive.
To aid succession planning by developing the skills of juniors according to
a preset plan.
Multiple Management To assist managers in expanding their outlook and knowledge in various
functional areas.
Case Study
To develop analytical, reasoning and problem-solving skills.
Role Playing
To translate theoretical knowledge into action plans and to promote good
human relations skills among trainees.
Behaviour Modelling To teach inter-personnel and cognitive skills.
In-basket
To promote situational judgment and social sensitivity.
Business Games
To develop smart thinking, quick reactions, initiative, organising and
leadership skills.
Sensitivity Training
To promote self awareness and its impact on others.
Conference
To improve and expand knowledge, attitudes and develop interpersonal skills.
Lecture
To impart conceptual knowledge to a large audience within a short span of
time.
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Human resource

Management (3rd Edition)

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CH-10 Executive Development

Training and Development in Indian Industry

Hindustan Lever Ltd. (HLL)

Godrej Consumer Products Ltd. (GCPL)

Shoppers Stop

Cont.

Copyright 2010, VSP Rao

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Human resource

Management (3rd Edition)

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Excel Books

CH-10 Executive Development

Leadership Development at Infosys


1.

360 degree feedback

2.

Development assignments

3.

Infosys culture workshops

4.

Development relationships

5.

Leadership skills training

6.

Feedback intensive programmes

7.

Systemic process learning

8.

Action learning

9.

Community empathy
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Management (3rd Edition)

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CH-10 Executive Development

Case Study
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CH-10 Executive Development

Case Study - 1

Unwanted Promotion

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CH-10 Executive Development

Case Study - 2

Perform or Perish

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