Human Resource Management

MGT - 501
Lecture 2
Essential of Management
Prof. Dr. Mukhtar Ahmed
mgt501@vu.edu.pk
Virtual University Pakistan
www.vu.edu.pk

Todays Topics

Concepts and Essential

of Management

Management and its

relationship with HRM
Dr. Mukhtar Ahmed

Management
Manage

self
Manage others, and
Manage the environment

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Management - Definition
The process of Planning,
Organizing, Directing and

Controlling organizational
resources to achieve
organizational goals
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Functions of Management
Planning

Controlling

Organizing

Leading
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Planning
Planning: process used by managers to

identify and select appropriate goals and

courses of action for an organization.

Steps to good planning

1. Which goals should be pursued?
2. How should the goal be attained?
3. How should resources be allocated?

The outcome of the planning process is the

organizations strategy

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Planning (cont..)

A process of formulating goals and

developing ways to achieve them

A management function focusing on

setting organizational goals and
objectives
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Organizing
Organizing: creating the structure of

working relationships between employees

that best allows them to work together and
achieve goals.

departments (according to the tasks

performed)
lines of authority and responsibility

The outcome of organizing is an

organizational structure.

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Organizing (cont..)

A management function that

deals with what jobs are to be

done, by whom, where decisions

are to be made, and the grouping

of employees
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Leading

Leading: determining direction,

stating a clear vision for employees to

follow, and helping employees
understand the role they play in
attaining goals.

power, influence, vision, persuasion, and

communication skills

The outcome of leading is a high level

of motivation and commitment

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Leading (cont.)

The process of using influence to

motivate other s to work toward

accomplishing goals

A management function concerned

with directing the work of others
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Controlling
Controlling: evaluating how well the

organization is achieving its goals and

taking corrective action to improve
performance.

Monitor individuals, departments, and the

organization to determine if desired
performance has been reached.

The outcome of controlling is an accurate

measurement of performance and
regulation of efficiency and effectiveness.

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Controlling (cont.)
A management function concerned
with monitoring activities

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The Management Process

HUMAN
RESOURCES

Planning

PHYSICAL
RESOURCES

ORGANIZATIONAL
GOALS

INFORMATION
RESOURCES

Leading

FINANCIAL
RESOURCES
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Organizational Performance

Efficiency: A measure of how well

resources are used to achieve a goal

Doing Things Right

Effectiveness: A measure of the

appropriateness of the goals chosen (are
these the right goals?), and the degree to
which they are achieved

Doing the Right Things Right

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Managing is like holding a dove

in your hand. If you squeeze

too tight, you kill it. Open your

hand too much, you let it go

- T. Lasorda
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Manager ??
Lets discuss who
performs the functions of

management
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Manager
Individuals in an
organization
who direct the
activities of
others
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Manager
Someone who participates in the
management process by

planning, organizing, leading, or

controlling the organization's
resources
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Manager
The people responsible for supervising
the use of an organizations resources
to meet its goals
Someone who participates in the
management process by planning,
organizing, leading, or controlling the
organization's resources
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Keep three balls rolling

Quality

Cost
Customer Satisfaction

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Managerial Skills
Conceptual skills
The

ability to analyze and diagnose a situation

and distinguish between cause and effect

Human skills
The

ability to, understand, alter, lead, and control

the behavior of other individuals and groups

Technical skills
The

specific knowledge and techniques required

to perform an organizational role

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Levels of Management

What are different levels

of management? Lets
discuss!
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Levels of Managers

Top
Managers

Middle
Managers
First-line
Managers
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Managerial Skills & Managerial

Level
Top
manager
Middle
manager
First-line
manager
Conceptual
Skills

Interpersonal
Skills

Technical
Skills

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Managerial Roles
1.

Interpersonal Roles

2.

Informational Roles

3.

Decisional Roles

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BASIC MANAGERIAL ROLES AND

SKILLS

Interpersonal roles

figurehead attends activities to represent

the organization;

leader encourages employees to improve

productivity and shows them how to do
it;

liaison coordinates the activities of two or

more people, groups of people, or
organizations.

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BASIC MANAGERIAL ROLES AND

SKILLS

Informational roles

monitor actively seeks information that

may be of value to the organization;

disseminator transmits information to

others in the organization;

spokesperson transmits information

about the organization to people outside
the organization.
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BASIC MANAGERIAL ROLES AND

SKILLS

Decisional roles
entrepreneur develops new ideas and initiates
changes in the organization;
disturbance handler handles problems that arise
such as strikes, copyright infringements, and energy
shortages;
resource allocator determines who should receive
the available resources and who should have access
to the manager's time;
negotiator represents the organization in a
negotiation setting such as collective bargaining for
a union contract or developing an agreement with a
consultant.

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Remember!
Its not enough to know
about managing you
need to be prepared to do
it!
Dr. Mukhtar Ahmed

Dr. Mukhtar Ahmed

Managing People
All managers must be concerned with activities
like.
Staffing (hiring and firing)
Retention (motivating people)
Development (encourage & train)
Adjustment (alternative arrangements)
Managing change (burning issue of today)
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Management & HRM

HR is part of
Management!
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HR Professionals
Responsibilities
Establish HRM procedures
Develop/choose HRM methods

Monitor/evaluate HRM practices

Advise/assist managers on HRM-

related activities
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HRM can help manage

Productivity (increasing performance)
Operations (cohesive linking)
Relationships (between diff. levels of mgt / dept)
Conflict (help handling conflict)

Stress (managing stress)

Reward systems (help motivate people)
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Effective
HRM

Effective
Organization

Dr. Mukhtar Ahmed

Dr. Mukhtar Ahmed

Human Resource Management

MGT - 501
Lecture 2
Essential of Management
Prof. Dr. Mukhtar Ahmed
mukhtar59@yahoo.com
Virtual University Pakistan
www.vu.edu.pk