The 7 Habits of Highly Effective

People
Stephen R. Covey

Coveys 7 Habits of Highly Effective People

1.
2.
3.
4.
5.
6.
7.

Be Proactive
Begin with the end in mind
Put first things first
Think win / win
Seek first to understand then to be understood
Synergize
Sharpen the saw

 http://youtu.be/x91iciAYcw0

Whats your paradigm?

What is a habit?
Knowledge
(what to, why to)

Skills
(how to)

Habits

Desire
(want to)

The Seven Habits Paradigm

Maturity
We

Interdependence
Seek first to
Understand
Then

Synergize
Public
Victory

Think
Win /
Win

Me

Independence

Put First
Things First

Private
Victory
Be
Proactive

You

Begin with
the end in
mind

Dependence

The Seven Habits Paradigm

Maturity
We

Interdependence
Seek first to
Understand
Then

Synergize
Public
Victory

Think
Win /
Win

Me

Independence

Put First
Things First

Private
Victory
Be
Proactive

You

Begin with
the end in
mind

Dependence

Proactive Model
Stimulus

Freedom
to
Choose

Response

Self-Awareness

Independent Will

Imagination

Conscience

Be Proactive

I choose my attitude, emotions,

and moods
I can forgive, forget, and let go of
past injustices
Im aware that Im responsible
Im the creative force of my life

Habit 1
Effective People

Ineffective people

Be proactive

Be reactive

Take responsibility for their own lives

Determine the agendas they will follow
Choose their response to what happens
around them.

Dont take responsibility for their own

lives.
Feel victimized, a product of
circumstances, their past, and other
people.
Do not see the creative force of their
lives.

Change your environment by focusing

on your circle of influence
Circle of Concern

Circle of
Influence

The Seven Habits Paradigm

Maturity
We

Interdependence
Seek first to
Understand
Then

Synergize
Public
Victory

Think
Win /
Win

Me

Independence

Put First
Things First

Private
Victory
Be
Proactive

You

Begin with
the end in
mind

Dependence

Habit 2
Effective people

Ineffective people

Begin with the end in mind

Begin with no end in mind

Use personal vision, correct principles,

and deep sense of personal meaning to
accomplish tasks in a positive and
effective way
Live life based on self-chosen values
guided by personal mission statement

Lack personal vision and have not

developed a deep sense of personal
meaning and purpose.
Have not paid the price to develop a
mission statement and live life based on
societys values.

Security

Wisdom

Center

Power

Guidance

Money
Family

Work

Spouse

Possessions

Principles
Self

Pleasure

Church

Friend
Enemy

Area of Activity

Family

Friends

Work

Church/
Community Service

Character

Contributions

Achievements

The Seven Habits Paradigm

Maturity
We

Interdependence
Seek first to
Understand
Then

Synergize
Public
Victory

Think
Win /
Win

Me

Independence

Put First
Things First

Private
Victory
Be
Proactive

You

Begin with
the end in
mind

Dependence

Time Management Matrix

Important

Urgent

Not Urgent

II

Crisis
Pressing problems
Deadline-driven projects,
meetings, preparations

III

Not Important

Interruptions, some phone calls

Some mail, some reports
Some meetings
Many proximate, pressing
matters
Many popular activities

Preparation
Prevention
Values clarification
Planning
Relationship building
True re-creation
Empowerment
IV

Trivial busywork
Time wasters
Escape activities
Irrelevant mail
Excessive unproductive activities

Results

Important

Urgent

Not Urgent

II

Stress
Burnout
Crisis Management
Always putting out fires

III

Not Important

Vision, perspective
Balance
Discipline
Control
Few crises
IV

Short term focus

Total irresponsibility
Crisis management
Fired from jobs
Sees goals and plans as worthless Dependent on others for basics
Feel victimized, out of control
Shallow or broken relationships

Long-term Organizing
Mission
Statement

Roles

Goals

Weekly Organizing
Roles

Goals

Plans

Schedule
/ Delegate

Habit 3
Effective people

ineffective people

Put first things first

Put second things first

Exercise disciple
Plan and execute according to priorities
Walk the talk
Spend significant time in Quadrant II

Crisis managers
Unable to stay focused on high-leverage
tasks
Preoccupation with circumstances
Caught up in the thick of thin things
Drive by the urgent

The Seven Habits Paradigm

Maturity
We

Interdependence
Seek first to
Understand
Then

Synergize
Public
Victory

Think
Win /
Win

Me

Independence

Put First
Things First

Private
Victory
Be
Proactive

You

Begin with
the end in
mind

Dependence

The Seven Habits Paradigm

Maturity
We

Interdependence
Seek first to
Understand
Then

Synergize
Public
Victory

Think
Win /
Win

Me

Independence

Put First
Things First

Private
Victory
Be
Proactive

You

Begin with
the end in
mind

Dependence

High

Lose/Win

Win/Win

Lose/Lose

Win/Lose

Consideration

Low
Low

High
Courage

Dimensions of Win / Win

Win / Win

Win / Win

Win / Win

Character

Relationships

Agreements

4 Supportive Systems and 5 Processes

Win-Win Agreements
Clear description of desired results
Picture if possible

Teach people the guidelines

Constraints / Restraints - Must dos / cant dos
No methods, guidelines

Identify resources
Identify accountability
Identify consequences

Habit 4
Effective people

ineffective people

Think win-win

Think win-lose or lose-win

Have an abundance of mentality and

spirit of cooperation
Achieve effective communication and
high trust levels
Rewarding relationships
Greater power to influence

Have a scarcity mentality

See live as a zero-sum game
Have ineffective communication skills
Low trust levels
Defensive mentality
Adversarial feelings

The Seven Habits Paradigm

Maturity
We

Interdependence
Seek first to
Understand
Then

Synergize
Public
Victory

Think
Win /
Win

Me

Independence

Put First
Things First

Private
Victory
Be
Proactive

You

Begin with
the end in
mind

Dependence

Habit 5
Effective people

ineffective people

Seek first to understand, then to be

understood

Seek first to be understood

Perceptive observation
Empathic listening
Non-judgmental
Intent on learning the needs, interests,
and concerns of others
Able to courageously state their own
needs and wants

Point of view solely based on their autobiography and motives

Not attempting to understand others first
Blindly prescribe without first diagnosing
the problem ready, shoot, aim

The Seven Habits Paradigm

Maturity
We

Interdependence
Seek first to
Understand
Then

Synergize
Public
Victory

Think
Win /
Win

Me

Independence

Put First
Things First

Private
Victory
Be
Proactive

You

Begin with
the end in
mind

Dependence

Levels of Communication
High

Synergistic (win/win)

Trust

Respectful (compromise)

Defensive (win/lose or lose/win)

Low
Low

High
Cooperation

Habit 6
Effective people

ineffective people

Synergize

Compromise, fight, or flight

Know the whole is greater than the sum

of the parts
Value and benefit from differences
Creative cooperation and teamwork

Believe the whole is less than the sum of

the parts
Try to clone other people
Differences looks at as threats

Renewal

The Seven Habits Paradigm

Maturity
We

Interdependence
Seek first to
Understand
Then

Synergize
Public
Victory

Think
Win /
Win

Me

Independence

Put First
Things First

Private
Victory
Be
Proactive

You

Begin with
the end in
mind

Dependence

Four Dimension of Renewal

Physical
Exercise, Nutrition,
Stress Management

Social / Emotional

Mental

Service, Empathy,
Synergy, Intrinsic
Security

Reading, Visualizing,
Planning, Writing

Spiritual
Value Clarification &
Commitment, Study
& Meditation

The Upward Spiral

Habit 7
Effective people

ineffective people

Sharpen the saw

Wear out the saw

Involved in self-renewal of physical,

mental, spiritual and social-emotional

Fall back, lose their interest, get

disordered.
Lack self-improvement
Lose the cutting edge they once had

Seven Principles
Center on timeless and universal principles of
Personal
Interpersonal
Managerial
Organizational effectiveness

Principles
Continuous learning, or self-reeducation
Service, or giving oneself to others, or helping to facilitate other
peoples work
Staying positive and optimistic, radiating positive energy avoiding
emotional cancers
Criticizing, complaining, comparing and competing

Affirmation of others
Balance identify various roles and spend appropriate time on
them
Balance of spontaneity and serendipity
Consistent self-renewal and self-improvement in the 4 dimensions
of life
Physical, mental, spiritual and social-emotional

Pyramid of Influence

Teaching
Relationship

Example

Judgment

Character

Integrity
Maturity
Abundance Mentally
Interdependency

Competence
Judgment

Technical Skills
Qualifications
Knowledge
Experience

Public Life

Private Life

Secret Life
4 Unique Human
Endowments
Self-awareness
Conscience
Imagination
Willpower

Four Unique Human Endowments

Self-awareness
Conscience
Imagination
Willpower

Self-Awareness
We begin to become self-aware and explore
the programs we are living out
We come to realize that we stand apart from
our programming and can even examine it
We realize that between stimulus and
response, we have the freedom to choose
Self-awareness leads to the ability to look at
other unique endowments in our secret life.

Conscience
Our conscience is our internal sense of right
and wrong
It is the balance wheel of all principles that
govern behavior
Our conscience give us a sense of the degree
to which our thoughts and actions are in
harmony with our principles

Power of Imagination
We can visit the power of the mind to create
or to imagine that which does not exist
In that imagination lies our faith and our hope
We look at what is possible, what we can
envision

Willpower or Independent Will

Willpower refers to our determination, our
resoluteness
Our ability to act based solely on our selfawareness.
We ask ourselves,
am I really willing to go the distance on my mission
statement?
am I willing to walk my talk?
am I willing to put first things first in spite of external
pressures?
am I going to live a life of integrity?

Good Mission Statements

Developing a mission statement is
foundational to habit 2
Begin with the end in mind
It sets general guidelines for our life based on
our values and our roles and goals
There are four basic characteristics of a good
mission statement

Timeless and changeless

Because goals are not timeless they should not be
included
Should be based on unchanging core principles that
operate regardless of present realities or situations
This changeless core will enable us to live with changes
inside other people and the environment
As our consciousness grows and we mature, we
strengthen, deepen, and improve our mission
statement
We should always initially write our mission statement
as if it will never change

Deal with both ends and means

Ends what we are about
Means how we go about achieving those ends
Principles what we implement to achieve those
ends
Ends and means are inseparable
Ends preexist in the means
you will never achieve a worth end through
unworthy means.

Deal with all 4 basic needs

To live our physical and economic needs
To love and to be loved cultural and social
ends
To learn to grow, develop, be recognized and
be useful
To leave a legacy spiritual needs for
meaning, for feeling that life matters, that we
add value and make a difference

Significant roles in our life

Parent, teacher, manager, neighbor
Internalizing mission statements helps us to get a
clear understand of what is truly important
things which matter most must never be at the
mercy of things which matter least. Goethe
Every time we say yes to something that is of
little importance, we are saying no to something
that is more important.
We must learn how to say no at appropriate
times.

Six Levels of Initiative

6. Use own judgment, not necessary to report
5. Use own judgment, report routinely
4. Use own judgment, report immediately
3. Bring recommendations
2. Ask for instructions
1. Wait for instructions

Personal Immune System

Time wasters
Interruptions

Spend time in
Quadrant II
Follow correct
principles

Control
own life

Pressing
problems

Duplicity
Maintain
reserve capacity
Be resilient

Empower and
serve others

Unkindness

Communicate
empathically

Crises

Maintain high emotional

bank account with self and
others
Synergize with others using
a win-win approach

Violated
expectations

Outside stress and pressure

Emotional Bank Account

Apologize
Understand
Others

Loyalty to
the Absent

Keep
Promises

Treat others
Kindly

Clarify
Expectations

Emotional Bank Account

Organization
1.
2.
3.
4.
5.
6.

Connect to your mission

Review your roles
Select a goal/goals for each role
Organize on a weekly basis
Use integrity in the moment of choice
Evaluate

Developing a Quadrant II day at

the office

Weekly Schedule
Roles

Goals

Week Of

Sun

Priorities

Mon

Tue

Wed

Thu

Todays Priorities

Spouse/
Parent

IDP
Appointments/Commitments
0700

Financial

0730
0800
0830

Business
Processes

0900
0930
1000
1030

Learn /
Growth

1100
1130
1200
1230

Customer

1300
1330
1400

Society

1430
1500

Sharpen the saw

Physical
Mental
Spiritual
Emotional
Financial

Plan
Lead
Implement
Organize
Control
Maintain

1530
1600
1630
1700

Fri

Sat

Paradigm Shifts
Habit

A break from traditional wisdom

Toward 7 habits principles

We are a product of our environment

We are a product of our choices to our

environment and upbringing.

Society is the source of our values

Values are self-chosen and provide foundation

for decision making. Values flow out of
principles

Reactive to the tyranny of the urgent.

Acted upon by the environment

Actions flow from that which is important

Win-lose. One sided benefit

Win-win. Mutual benefit

Fight, flight or compromise when

faced with conflict

Communication solves problems.

Differences are threats. Independence Differences are valued and are opportunities
is the highest value. Unity means
for synergy.
sameness

Entropy. Burnout on one track

typically work.

Continuous self-renewal and selfimprovement