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INTRODUCTION TO E-COMMERCE
DEFINITION OF COMMERCE
The exchange of goods and services for money
Consists of:
ELEMENTS OF COMMERCE
You need a Product or service to sell
You need a Place from which to sell the products
You need to figure out a way to get people to come to your place.
You need a way to accept orders.
You also need a way to accept money.
You need a way to deliver the product or service, often known as
fulfillment.
Sometimes customers do not like what they buy, so you need a way to
accept returns.
You need a customer service and technical support department to
assist customers with products.
IN THE 1980S
Personal computers or terminals were connected to a
server.
The server was a mainframe, or connected to a mainframe
computer.
The mainframe was connected to another mainframe of
the company in another location via dedicated lines.
Only large companies could afford the expense and
investment in equipment.
TODAY
Connections across countries and continents made through
COMPUTER CLASSIFICATIONS
Mainframes:
WHAT IS A NETWORK
Series of points or nodes interconnected by communication
paths
Node is a connection point for transmitting data
Network can interconnect with other networks to form global
networks
BENEFITS OF A NETWORK
Facilitates resource sharing
Provides reliability
Cost effective
Provide a powerful medium across geographical divide
GEOGRAPHICAL DISTANCE
Local area
network (LAN):
ASSIMILATION OF TECHNOLOGY
Technology first adopted to increase efficiency doing the
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E-COMMERCE MECHANISMS
Transformation of economic activity into digital media
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Multimedia documents:
- Text
- Images
- Sounds
- Drawings
- Video
Hypertext:
- Links to other documents
- Can begin execution of a program
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WEB BROWSERS
Computer programs that can:
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WEB SERVERS
Computers that run server software.
A server waits for request to arrive from a user.
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WHAT IS E-COMMERCE
Distributing, buying, selling and marketing products
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Internet:
Intranet:
Extranet:
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E-COMMERCE TODAY
The Internet is the perfect vehicle for e-commerce because of
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E-COMMERCE TODAY
The Internet allows big businesses to act like small ones
process
Four basic business processes:
- information dissemination
- data capture
- promotions and marketing
- transacting with stakeholders
Business objectives interact with web based
applications
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