Escolar Documentos
Profissional Documentos
Cultura Documentos
Approach to
Dementia
Care
in Hospitals
Phil Pordes
Privacy & Dignity Matron
The way it was …
o Good care was
inconsistent across
wards and departments
o No identified senior
clinician to lead on
quality improvement
o Environment not
conducive to those with
cognitive impairment
o Training and education
for staff was limited
The Dementia Care
Pathway Group
• “Respect” course
• Customer care training programme
• Study days
• Links to Cheshire East
• Links to Cheshire Hospice Education
• Learning and development
• Job swap!
Leadership Recommendations 3 & 5
• Coloured doors
– “I always look for the colour when I
come back from the toilet.”
Patient B with no cognitive impairment
• Signage
– Patient A – with dementia – reported not
being able to find the toilet before the
signage was installed, resulting in
frequent incontinence which has now
resolved as she is able to find her own
way to the toilet and return to her
bedside
– Nurse A reported that less time is spent
directing visitors within the ward
Environment 2 Recommendation 6
• Nutritional guidelines
• Protected mealtimes
• ‘Red Plate’ scheme
• Volunteer feeders
• Relative involvement
Staff Awareness
• OPERA magazine
… for listening.
Questions?